Northern palace - 1 Min From Connaught Place & New Delhi Railway Station

Hotels
7.5 (41 reviews)
4420, Basant Road , New Delhi , in

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Cons:
Unhelpful staff
Mold in rooms
Limited dining options

Categories

Cleanliness
6.89
Some rooms had mold and cleanliness issues.
Service
7.86
Mixed reviews on service; some staff were unhelpful while others were attentive.
Location
8.4
Situated in Old Delhi, unique and vibrant area with many shops.
Room Quality
7.35
Rooms are clean but some are small and had issues.
Amenities
7.38
Basic amenities provided; no restaurant or breakfast area.
Value for Money
7.84
Decent value for cleanliness and service offered.
Food and Beverage
6.39
Limited food options; no restaurant on-site.
Overall Experience
7.86
Overall decent experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:54

Property Description

Prime Location in New Delhi
Luxurious Amenities
Convenient Services

Experience comfort and convenience at its finest at Northern Palace - just steps away from Connaught Place and New Delhi Railway Station. Indulge in luxurious accommodations with a terrace and shared lounge, along with impeccable room service and a 24-hour front desk. Relax in air-conditioned rooms equipped with modern amenities, a flat-screen TV, and cozy seating area. Make the most of your stay with currency exchange services and a paid airport shuttle. Book your stay now to elevate your New Delhi experience!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.5
Based on 41 reviews
Cleanliness: 6.89
Service: 7.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 6.39
Overall Experience: 7.86
K
Kavin couple in
5
Pros:

Ease of check in and check out was good

Cons:

The cleanliness was questionable

2026-04-04 via Nuitee
A
ashish family_with_children in
4
Very shabby location and the price they ask is not justifiable
Pros:

Non refundable booking was a show stopper. As once i visited i could not cancel my booking and the price was too high for the location

Cons:

Location of hotel was a very shabby lane and i wanted to cancel but could not as it was non refundable

2026-03-21 via Nuitee
M
Markus solo_traveller de
5
Pros:

Die Unterkunft war sehr sauber. Es war lustig, dass in der Beschreibung stand, dass das Zimmer 180 m² hat. Natürlich waren es 18 m². Das Personal war extrem freundlich.

Cons:

Die Lage des Hotels ist gewöhnungsbedürftig. Es liegt in einem sehr armen, schmutzigen und überfüllten Viertel von Delhi.

2026-03-17 via Nuitee
M
Markus couple de
6
Pros:

Das Hotel ist sauber und das Personal ist freundlich, einfach und zuvorkommend.

Cons:

Das Hotel liegt in einer sehr armen Gegend. Vor der Hoteltür ist es sehr schmutzig und laut.

2026-03-17 via Nuitee
S
Surya couple in
9
2025-09-07 via Nuitee
C
chantal extended_group be
5
Hôtel ok pour un jour
Pros:

Chambres très propres et bien équipées - rien ne manque - hôtel situé dans le vieux Delhi dans rue étroite avec plein de petits commerces de part et d’autre

Cons:

Pas moyen de payer par carte - cash uniquement- réceptionniste désagréable (homme) - jeune dame plus aimable - une chambre avec du moisi - pas de salle petit déjeuner- rue étroite donc arrivée en tuktuk

2025-09-04 via Nuitee
G
Gaurish couple in
10
2025-09-03 via Nuitee
couple in
10
2025-08-26 via Nuitee
A
Abhinava solo_traveller in
10
2025-08-22 via Nuitee
C
chantal extended_group be
8
Hôtel impeccable quand on est de passage pour un jour ou deux
Pros:

Tout était très propre hygiène impeccable salle de bains impeccable eau en bouteilles à disposition thé et café eau chaude serviettes kit de bienvenue - service navette taxi payante

l’hôtel se situe dans le vieux Delhi donc rues étroites bourrées de petites échoppes - ça surprend au début mais finalement c’est sympa - arrivées en tuktuk uniquement- les taxis ne passent pas mais l’hôtel envoie qqun chercher les valises dans la rue adjacente - pas de restaurant pour le petit déjeuner mais on peut commander à n’importe quelle heure et manger dans la chambre - mais nous sommes allés à l’hôtel PYORKO a proximité qui possède un restaurant et où l’on peut manger à toute heure et pas de souci pour les estomacs étrangers

Cons:

Une chambre avait du moisi mais on a demandé à changer sans problème- les chambres ne sont pas grandes - paiement cash uniquement (le paiement par cartes “en panne”!!!) - Réception : un jeune homme très désagréable qui préfère son téléphone portable plutôt que de s’occuper des clients - heureusement il y avait une jeune fille très professionnelle à côté qui nous répondait aimablement

2025-07-30 via Nuitee
D
Dhiman couple in
10
Pros:

Nice hotel

Cons:

Helping Help

2025-07-28 via Nuitee
F
Francisco solo_traveller es
3
Sucio. Buena ubicación.
Cons:

Cucarachas. Por la mañana me despertó un ratón correteando por la cama. Cacas de ratón encima de la cama.

2025-07-27 via Nuitee
B
Ben solo_traveller nl
8
2025-07-18 via Nuitee
R
Reza couple in
1
Pros:

Bad

Cons:

Bad

2025-07-06 via Nuitee
A
Anonymous review category business travellers in
9
It was worth it
Pros:

Room was clean and nice

Cons:

Location

2025-06-30 via Nuitee
B
Bhatt solo traveller in
3
Poor
Pros:

I like that they are open 24h and they provide me food at night because its to late after that they made food.

Cons:

I didn't like the service there is no towel in room and the washroom is not clean also the bucket is not clean bad was not clean its smelling. After calling again and aging they haven't provide me bath towel.

2025-06-11 via Nuitee
S
Shamsurhman young couple gb
1
Bad
Pros:

The streat was scary

2025-06-02 via Nuitee
S
Seb solo traveller au
7
Easy accom for Delhi
Pros:

Central location in Delhi. Close to shops, taxis and trains. Free bottled water was good. Front of house staff were warm and friendly.

Cons:

Service was just ok, offered 24 hour room service on listing, but when requested staff were unable to manage.

2025-05-19 via Nuitee
M
Meenakshi solo traveller ca
10
The new hotel and rooms were very nice and clean The staff was very good and I really enjoyed this
Pros:

The new hotel and excellent food .
Helpful staff and beautiful rooms nice experience

Cons:

The location is very nice and quiet.

2025-05-01 via Nuitee
D
Dhiman young couple in
10
Exceptional
Pros:

Good experience room is 2 good
Specially staff is helpful

2025-04-21 via Nuitee