Radisson Hotel & Spa Gyumri

Hotels
Radisson
9.3 (431 reviews)
105 Shahumyan Street , Gyumri , am

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location in the city center
Friendly and helpful staff
Cons:
Small room size for some guests
Minor issues at breakfast service

Categories

Cleanliness
9.33
The rooms are clean and well-maintained, positively noted in reviews.
Service
9.8
Staff were friendly and helpful, with multiple mentions of excellent service.
Location
9.84
Convenient location in the city center, appreciated by guests.
Room Quality
8.79
Rooms noted as clean and comfortable, though some found them small.
Amenities
8.82
SPA facilities mentioned positively, though not directly in-building.
Value for Money
8.78
Good overall value for the facilities and services offered.
Food and Beverage
9.33
Breakfast was described as rich and diverse, though some issues with service noted.
Overall Experience
9.7
Guests left with mostly positive feelings and memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:44

Property Description

Luxurious Accommodation
Shiraz Plaza Hotel in Gyumri offers 4-star accommodation with air-conditioned rooms featuring free WiFi and private bathrooms. Each room includes modern amenities like a kettle, desk, and a flat-screen TV. Some rooms even boast a balcony for a scenic view, ensuring a comfortable stay with bed linen and towels provided.

Gastronomic Delights
Indulge in a culinary journey at the on-site restaurant serving a fusion of Asian and European cuisines. Unwind with a refreshing cocktail at the bar, creating a perfect dining experience during your stay. Additionally, savor a delicious buffet or à la carte breakfast each morning to start your day on a delightful note.

Multilingual Assistance
Benefit from the convenience of a 24-hour front desk where staff proficient in English, Armenian, and Russian are available to assist you throughout your stay. Whether you need travel tips or local recommendations, the multilingual team is dedicated to making your experience memorable.

Experience luxury, culinary delights, and exceptional service at Shiraz Plaza Hotel. Book now for an unforgettable stay in Gyumri!

Important information:

The spa center is located in the 19th-century historic baths of Gyumri, 394 ft away from the main building of the hotel.
Spa is closed on Mondays.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 431 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.7
P
peter friends
10
Pros:

Did not use the spa. Narek and Arpinay is a credit to your company

2025-09-25 via Nuitee
A
anna
10
Pros:

lovely hotel

2025-09-23 via Nuitee
M
Marina
10
Pros:




Очень приятный отель! Персонал вежливый, всегда готовы помочь и ответить на вопросы. Местоположение отличное — удобно добираться до основных достопримечательностей. В номере было чисто и уютно. Единственный небольшой минус — кровати не слишком большие, но в остальном всё очень понравилось. С удовольствием остановимся здесь снова!
Marina

2025-08-22 via Nuitee
G
Gayane family
10
Pros:

Everything was excellent love to go back and definitely highly recommend

2025-08-07 via Nuitee
Q
Qnarik
10
Pros:

Very cute and cozy! me and my friends had a great time! another perk is not having to pay an entrance fee to the Alexander spa which was AMAZING!!

2025-08-05 via Nuitee
V
Virginia
10
I would definitely stay again!
Pros:

Everything was excellent during our stay! The room was clean, comfortable, and beautifully designed. The hotel facilities were also top notch, and the staff were incredibly kind, helpful, and professional.

The highlight of our experience was definitely the spa it was absolutely amazing and a true place of relaxation. I highly recommend it without hesitation.

Thank you for a wonderful stay!

2025-07-29 via Nuitee
A
Artur
10
Pros:

Ok

2025-07-26 via Nuitee
A
ARSEN
10
Pros:

Very satisfying

2025-07-18 via Nuitee
R
Rossel partner
10
Pros:

Very nice hotel.

2025-04-22 via Nuitee
A
Argishti friends
10
Pros:

Hands down the best Hotel in Gyumri. Morning breakfast is fit for a king. The Spa was A went everyday during my stay & the staff was attentive, kind and very helpful.

2024-12-05 via Nuitee
A
ashot family
10
Pros:

Clean , Convenient to be close to everything, service was great

2024-11-13 via Nuitee
K
Kasumi
10
Pros:

Service was excellent. The porter guy took my bags to the shared bus and he helped me with all. And Didn’t even take my tip. The spa facility was great as well. Early check in, late check out was very helpful as well. Great people

2024-09-08 via Nuitee
J
Janet
10
Pros:

It was very pleasant staying at the Radisson in Gyumri. There was only one minor negative, that being not having a bar fridge in the room. Otherwise, everything else was excellent, particularly the free access to the amazing Alexandra Spa - 10/10!!

2024-09-05 via Nuitee
A
Armine
8
Gyumri hotel experience
Pros:

Overall great experience. Very convenient location. Within less than 5 walk from main city square( center), great restaurants, museums. Great city views from the room window( see photos).
Few things that could be improved. I reserved junior suite, but the sofa bed was not so comfortable. Also no hair conditioner, which was important for me. Should be included, for 4.5 rating.

2024-09-04 via Nuitee
A
anne-laure
10
Hôtel parfait avec de luxieuses prestations
Pros:

Hôtel très bien situé, en plein centre ville, avec de très bonnes prestations : le Spa est à l’extérieur mais vraiment complet et luxueux
Le petit déjeuner est servi dans un autre restaurant proche mais endroit très agréable et petit déjeuner très copieux : on a pas besoin de manger le midi 😉

Le personnel est gentil et professionnel et parle anglais
Les seuls soucis pour nous ont été les hurlements et aboiements des chiens dans la ville mais l’hôtel n’y peut rien ! La ville devrait faire quelque chose à ce sujet

2024-08-24 via Nuitee
S
Sarkis
10
Pros:

Excellent property & spa.

2024-07-30 via Nuitee
K
Karine family_with_children
10
Pros:

Amazing service. Very clean.

2024-07-11 via Nuitee
M
Marine family
10
Pros:

Highly recommended! Very friendly staff and great rooms. Located in downtown, walkable distance from touristy areas.

2024-07-01 via Nuitee
K
Karapet partner
10
Pros:

I recently stayed at Shiraz Hotel in Gyumri, and it was an outstanding experience.

The staff were exceptional, always helpful and friendly. They even offered us a free early check-in and late check-out without us asking, which was a pleasant surprise.

The rooms are spacious, impeccably clean, and beautifully appointed. The hotel's central location near the main square made it easy to explore all the attractions, restaurants, and shops.

I must also mention the delightful hand soap in the rooms—it has such a pleasant scent! Could you please comment and tell us the exact brand of this soap? I would love to purchase some for my home.

Shiraz Hotel exceeded my expectations in every way, and I highly recommend it to anyone visiting Gyumri.

Thank you, Shiraz Hotel, for a memorable stay!

2024-06-28 via Nuitee
N
Natalie
10
Pros:

New and modern hotel in the center of the city. Professional, courteous, helpful customer service. Lovely contemporary rooms with high ceilings and modern amenities.

2024-06-10 via Nuitee