Holiday Inn Express - New Rochelle by IHG

Hotels
•
Holiday Inn Express
9 (406 reviews)
43 Church Street , New Rochelle , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Spacious room
Comfortable bed
Helpful staff
Good location
Cons:
Cleanliness issues
Small rooms
High costs

Categories

Cleanliness
8.39
Numerous complaints about cleanliness, including stained towels and hair in the shower.
Service
9.86
Staff received positive feedback for helpfulness, with minor issues noted.
Location
9.9
Central location with easy access to transport and amenities.
Room Quality
8.35
Rooms mentioned as small and issues with smell reported.
Amenities
8.88
Good breakfast options and 24-hour beverage service, but limited overall amenities.
Value for Money
8.34
Prices deemed high for room size and overall experience.
Food and Beverage
8.89
Breakfast was good but early cut-off times were a drawback.
Overall Experience
9.36
Overall satisfaction despite some issues; a generally positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Convenient Location

Modern Amenities

24-Hour Front Desk with Bilingual Staff

Experience comfort and convenience at Holiday Inn Express - New Rochelle. Book now to enjoy a relaxing stay with top-notch amenities and excellent service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 17 per day.

Location

Guest Reviews

9
Based on 406 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
C
Corpus • couple • us
10
2026-04-01 • via Nuitee
R
Romayne • solo_traveller • us
5
2026-03-21 • via Nuitee
P
Pervez Hasan • couple • us
8
2026-03-20 • via Nuitee
C
Colin • solo_traveller • gb
8
Enjoyable stay but parking was expensive.
Pros:

There were decent breakfast choices. The bed was comfortable, and the bathroom toilet was a good size.

Cons:

There does not appear to be sufficient heating in the dining area, which was extremely cold and uncomfortable to sit in for long periods. When I was there, most people were seated wearing coats.
The Heating/air conditioning unit in the bedroom was extremely noisy, making sleep difficult. Parking was expensive at $20 per day.

2026-03-16 • via Nuitee
R
Robert • solo_traveller • es
8
Buena estancia en New Rochelle.
Pros:

Habitación y baño grande. También me gustó el desayuno. Me pareció suficiente.

Cons:

Las vistas por la ventana.

2026-03-14 • via Nuitee
J
jacob • family_with_children • us
10
We stayed here after an event. Easy to find, friendly staff, and to honest a great nights sleep for us.
Pros:

Quiet , clean, and really friendly.

Cons:

Nothing to complain about

2026-03-14 • via Nuitee
R
Rose • extended_group • us
8
I would return, as it met my needs.
Pros:

I loved having 24/7 coffee on the house. The room was spacious and clean. The beds were amazingly very comfortable. Loved our stay.

Cons:

I didn't like that the staff gave incorrect information about Valet Parking, which lead to a 1 hour unnecessary wait time.

2026-03-11 • via Nuitee
S
Sandra • couple • us
9
2026-02-22 • via Nuitee
R
Roger • solo_traveller • us
8
2026-01-28 • via Nuitee
C
Carolyn • family_with_children • do
8
2026-01-26 • via Nuitee
G
Gwendolyn • couple • us
10
2026-01-25 • via Nuitee
M
Maria • couple • us
7
The hotel is in a very good location.
Pros:

Didn't have breakfast. The area looks small and too many people in the space.

Cons:

Few food choices. Too many people in the space.

2026-01-22 • via Nuitee
G
Gorman • solo_traveller • us
1
Pros:

Overall, the Hotel experience was amazing, my complaint is the cost, I only stayed 1 night, and it cost me $343.00 which is insane, plus the room I stayed in was extremely small. I recently booked and Airbnb for only $243.0 for 3 days. I think next time I will be using Airbnb going forward.

Cons:

To expensive and the room is extremely small

2026-01-20 • via Nuitee
V
Vladimir • solo_traveller • sk
10
Pros:

clean, simple, quick, nice personel, good breakfast

2026-01-20 • via Nuitee
S
Shaelyn • couple • us
8
2026-01-20 • via Nuitee
C
Cynthia • couple • us
10
Pros:

Everything

Cons:

Morning breakfast and quiet place

2026-01-19 • via Nuitee
J
Joshua • extended_group • us
10
2026-01-19 • via Nuitee
A
ANDRAE • solo_traveller • us
6
Pros:

Location

Cons:

How room smell

2026-01-19 • via Nuitee
S
Shona • couple • gb
10
2026-01-19 • via Nuitee
J
JAMES • solo_traveller • us
8
Pros:

Convience

Cons:

Room had a slight smell of bad body odor.

2026-01-19 • via Nuitee