Holiday Inn Express - New Rochelle by IHG

Hotels
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Holiday Inn Express
9 (433 reviews)
43 Church Street , New Rochelle , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Spacious room
Comfortable bed
Helpful staff
Good location
Cons:
Cleanliness issues
Small rooms
High costs

Categories

Cleanliness
8.39
Numerous complaints about cleanliness, including stained towels and hair in the shower.
Service
9.86
Staff received positive feedback for helpfulness, with minor issues noted.
Location
9.9
Central location with easy access to transport and amenities.
Room Quality
8.35
Rooms mentioned as small and issues with smell reported.
Amenities
8.88
Good breakfast options and 24-hour beverage service, but limited overall amenities.
Value for Money
8.34
Prices deemed high for room size and overall experience.
Food and Beverage
8.89
Breakfast was good but early cut-off times were a drawback.
Overall Experience
9.36
Overall satisfaction despite some issues; a generally positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Convenient Location

Modern Amenities

24-Hour Front Desk with Bilingual Staff

Experience comfort and convenience at Holiday Inn Express - New Rochelle. Book now to enjoy a relaxing stay with top-notch amenities and excellent service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 17 per day.

Location

Guest Reviews

9
Based on 433 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Maria Inês • solo_traveller • br
10
Ótimo custo-benefício.
Pros:

Limpeza e tamanho do quarto. Disponibilidade de microondas, frigobar. Banheiro grande e muito limpo. Amenities de qualidade.
Staff muito gentil e simpático.
Café da manhã muito bom

Cons:

Nada a reclamar. Tudo perfeito.

2026-07-23 • via Nuitee
C
Christian • solo_traveller • de
10
2026-07-15 • via Nuitee
P
Pierre-Etienne • family_with_children • fr
10
2026-07-13 • via Nuitee
S
Sue • couple • us
8
Pros:

The staff was outstanding - friendly, helpful, welcoming! Room was small, but well appointed and comfortable. Very happy with everything for the price point.

2026-07-13 • via Nuitee
D
Dagoberto • solo_traveller • us
10
2026-07-06 • via Nuitee
J
Jeffery • solo_traveller • us
9
Pros:

Clean

Cons:

Small room

2026-06-30 • via Nuitee
S
Solomon • couple • us
8
Overall, the stay was great.
Pros:

The breakfast was very good. The provision of refrigerator and oven in the room was great.

Cons:

There were no iron and ironing board in the room; I had to call the front desk to get them delivered to the room. There were no drawers for storing clothes and personal items in the room.

2026-06-22 • via Nuitee
S
Stephen • solo_traveller • us
10
It was convenient and generally enjoyable, due in large part to the staff members.
Pros:

The staff were cordial, informative and helpful. The free breakfast was certainly adequate and fresh, the self-serve area was clean and easy to navigate.

Cons:

The room could've used a table in the center, rather than off to the side (for food consumption, etc.).
Really my only complaint was the young people apparently staying down the hall. The amount of noise they made showed no consideration for the other guests . . . almost like they were in a dormitory setting. Doors opening, then slamming shut, loud conversations and giggling, this continued until midnight. I can't blame the hotel though, a sign was even posted in the room asking guests to observe "QUIET HOURS" after 10PM. Some people are just disrespectful of those around them.

2026-06-09 • via Nuitee
J
Jameera • couple • us
10
2026-06-07 • via Nuitee
J
Jose • solo_traveller • us
10
2026-06-04 • via Nuitee
K
kevin • family_with_children • us
10
2026-05-31 • via Nuitee
M
Miatta • solo_traveller • us
8
2026-05-27 • via Nuitee
E
Eric • couple • us
10
2026-05-19 • via Nuitee
D
Devonna • couple • us
10
2026-05-10 • via Nuitee
J
Jose • solo_traveller • us
9
2026-05-08 • via Nuitee
R
Rhonda • solo_traveller • us
10
Pros:

huge breakfast, large room with great view, very comfortable and affordable

2026-05-06 • via Nuitee
P
Pamela • couple • us
10
The staff at this location was exceptional, they were very helpful from the time I checked in and checked out.
2026-05-04 • via Nuitee
S
Sriraman • solo_traveller • us
10
2026-04-30 • via Nuitee
C
Cabrera • solo_traveller • us
9
2026-04-28 • via Nuitee
R
RIYAS • solo_traveller • us
10
2026-04-27 • via Nuitee