TIME Ruba Hotel & Suites

Hotels
8.7 (9449 reviews)
Street, Al Hajj, Wadi Jalil, Makkah 24224, Saudi Arabia , Makkah , sa

Facilities

Free beach shuttle
Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodation
Professional reception staff
Good room quality
Cons:
Delayed room check-in
Issues with cleanliness
Buffet organization problems

Categories

Cleanliness
7.91
Reported issues with unclean beds and hair on the floor.
Service
9.38
Reception staff highly professional with smooth service.
Location
8.42
Some mention of distance from the mosque.
Room Quality
9.37
Room quality described as excellent.
Amenities
8.9
Amenities generally meet expectations with some complaints.
Value for Money
8.36
Concerns about pricing vs service offered.
Food and Beverage
8.41
Some complaints about buffet organization.
Overall Experience
8.88
Mixed reviews; good experiences overshadowed by some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:25

Property Description

Luxurious Accommodations
Experience comfort and convenience in our well-appointed rooms with modern amenities.

Indoor Pool and Terrace
Relax and unwind by taking a dip in our indoor pool or enjoying the scenic views from our terrace.

Exceptional Service
Our 24-hour front desk and concierge service are always available to cater to all your needs.

Book now to indulge in a delightful stay at TIME Ruba Hotel & Suites.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 9449 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.88
مهند extended_group sa
10
مريحة وهادئة
Pros:

النظافة + كل شي قريب

Cons:

عدم دخول مناديب التوصيل

2026-03-15 via Nuitee
N
Nassir family_with_children sa
9
اقامه مريحه وملائمه
Pros:

الفندق مريح وملائم واتساع الغرف

Cons:

البعد عن الحرم المكي

2026-03-14 via Nuitee
W
Waqas couple sa
9
Neat clean and comfortable .response aas very slow
Pros:

Neat and clean

Cons:

The location is not good.and response from reception and taking too much time while check in luggage and check out

2026-03-14 via Nuitee
رائد family_with_children sa
9
Pros:

الاقامه كانت مريحه وجميع طاقم الفندق كانو متعاونين

2026-03-14 via Nuitee
A
Almutairi extended_group sa
7
Pros:

جميل

Cons:

بعيد عن الحرم

2026-03-14 via Nuitee
D
Daren extended_group sa
9
2026-03-14 via Nuitee
S
Shahid couple sa
8
2026-03-14 via Nuitee
Z
zuber family_with_children pt
8
2026-03-14 via Nuitee
S
sweed22 family_with_children sa
10
2026-03-14 via Nuitee
A
Anas Mohammed extended_group eg
10
2026-03-14 via Nuitee
A
Abdulmohsen couple sa
1
سيئه
Pros:

فقط النظافه والمحلات التجاريه بجانب الفندق ولكن المواصلات سيئه وموظفين الحافلات سيئين جدا - موظفين الاستقبال سيئين - مافيه راحه بالفندق كل شوي جرس الانذار يدق وكل شوي الاستقبال يدقون بدون سبب على تلفون الغرفه ويدقون الباب .

Cons:

المواصلات سيئه وموظفين الحافلات سيئين جدا - موظفين الاستقبال سيئين - مافيه راحه بالفندق كل شوي جرس الانذار يدق وكل شوي الاستقبال يدقون بدون سبب على تلفون الغرفه ويدقون الباب .

2026-03-14 via Nuitee
W
Wail solo_traveller sa
10
رائعة
Pros:

الحجرة كانت واسعة

Cons:

لا شئ

2026-03-14 via Nuitee
M
Mohammed extended_group sa
7
2026-03-14 via Nuitee
M
Muhammad couple sa
4
Pros:

أنا 4 مره سكن بس آخر 2 مره تجربت مافي كويس حارس باب سوي مشاكل ما صاحبي في family مافي سوي احترام

2026-03-14 via Nuitee
A
Abdullah solo_traveller sa
1
Was bad just loosing my night
Pros:

Didn’t like

Cons:

The room Was dirty

2026-03-14 via Nuitee
E
El Ouahabi extended_group es
10
Muy recomendable, personal muy amabale y las instalaciones estupendas
Pros:

Las instalaciones y que tenga gimnasio y piscina

2026-03-14 via Nuitee
M
Mohammed family_with_children gb
9
2026-03-13 via Nuitee
B
Bilal extended_group no
10
2026-03-13 via Nuitee
A
Altofail couple sa
8
حلو و مرتب لكن مكانه جداً بعيد ما راح ارجع له مره ثانيه
Pros:

الغرف وسيعه و نظيفة .. الموظفين خدومين

Cons:

المكان جداً بعيد في العشر الاواخر في رمضان ياخذ مني ساعه اوصل للحرم .. صح فيه باص بس كل مره ارجع من الحرم استناه اكثر من نص ساعه عند المحطه (جداً بطيئ) ما اتوقع اني باوجع احجز من عندهم بسبب هذا الموضوع

2026-03-13 via Nuitee
A
Ahmad extended_group qa
10
Pros:

Place,cleanity,big space

2026-03-13 via Nuitee