TIME Ruba Hotel & Suites

Hotels
8.7 (9677 reviews)
Street, Al Hajj, Wadi Jalil, Makkah 24224, Saudi Arabia , Makkah , sa

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodation
Professional reception staff
Good room quality
Cons:
Delayed room check-in
Issues with cleanliness
Buffet organization problems

Categories

Cleanliness
7.91
Reported issues with unclean beds and hair on the floor.
Service
9.38
Reception staff highly professional with smooth service.
Location
8.42
Some mention of distance from the mosque.
Room Quality
9.37
Room quality described as excellent.
Amenities
8.9
Amenities generally meet expectations with some complaints.
Value for Money
8.36
Concerns about pricing vs service offered.
Food and Beverage
8.41
Some complaints about buffet organization.
Overall Experience
8.88
Mixed reviews; good experiences overshadowed by some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:25

Property Description

Luxurious Accommodations
Experience comfort and convenience in our well-appointed rooms with modern amenities.

Indoor Pool and Terrace
Relax and unwind by taking a dip in our indoor pool or enjoying the scenic views from our terrace.

Exceptional Service
Our 24-hour front desk and concierge service are always available to cater to all your needs.

Book now to indulge in a delightful stay at TIME Ruba Hotel & Suites.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 9677 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.88
محمد • couple • sa
10
بيض الله وجيهكم
Pros:

إلى إدارة الفندق المحترمة،

أود الإشادة بمستوى الخدمة لديكم، وأخص بالذكر الموظفة مي ماركت.
تتميز بحسن الخلق، الاحترافية، والحرص على راحة النزلاء.
وجود موظفين مثلها يعكس جودة إدارتكم.

شكراً لكم

Cons:

إلى إدارة الفندق المحترمة،

أود الإشادة بمستوى الخدمة لديكم، وأخص بالذكر الموظفة مي ماركت.
تتميز بحسن الخلق، الاحترافية، والحرص على راحة النزلاء.
وجود موظفين مثلها يعكس جودة إدارتكم.

شكراً لكم

2026-07-19 • via Nuitee
K
khalidfalak • extended_group • sa
10
Pros:

Quality, clean, good breakfast

Cons:

No such thing

2026-07-18 • via Nuitee
M
Marya • family_with_children • sa
9
2026-07-18 • via Nuitee
K
khaled • family_with_children • sa
2
2026-07-18 • via Nuitee
R
Rana • couple • sa
10
Pros:

كويس

2026-07-18 • via Nuitee
A
Ahmed • family_with_children • eg
8
هدوء وراحه واستجمام
Cons:

موظفي خدمة العملاء عن طريق التحويلة الداخليه من الغرف ، يحتاجوا تدريب اكثر بسبب عدم معرفتهم بأبسط المعلومات عن سعر الليله اذا تم التمديد .

2026-07-18 • via Nuitee
N
Nail • solo_traveller • qa
5
L
Pros:

The size of the room is good

Cons:

Customer service does not answer phone calls.

Bus schedules are changed without notifying the guests.

Guests' phone calls are completely ignored

2026-07-18 • via Nuitee
K
K7osaini • solo_traveller • sa
10
2026-07-17 • via Nuitee
A
Abdul Majeed • family_with_children • sa
7
The hotel was excellent inside, but for Umara pilgrims the big challenge is the shuttle service. The shuttle is hourly a
Pros:

Cleanliness and room facilities

Cons:

Location

2026-07-17 • via Nuitee
زياد • family_with_children • sa
10
2026-07-17 • via Nuitee
K
kanber • solo_traveller • sa
10
2026-07-17 • via Nuitee
أبـو • family_with_children • sa
9
اتمنى لهم مزيدا من التقدم والنجاح طاقم تعاملة ممتاز وأخلاقهم راقية
Pros:

لم احجز سكن شامل الافطار

Cons:

لايوجد

2026-07-16 • via Nuitee
K
Khalid • family_with_children • sa
1
2026-07-16 • via Nuitee
ناصر • solo_traveller • sa
5
Pros:

المكان يعنى كويس

2026-07-16 • via Nuitee
Y
Yasser • couple • sa
10
Pros:

موظف الاستقبال الزهراني جداً ذوق

2026-07-15 • via Nuitee
H
Hesah • family_with_children • sa
10
من ارقى فنادق مكه واجملها
Pros:

نظافته وسعة الغرف

Cons:

بعده عن الخدمات

2026-07-15 • via Nuitee
A
Abdulaziz • family_with_children • sa
7
2026-07-15 • via Nuitee
S
Shah Nawaz • family_with_children • pk
8
Shahnawaz
Pros:

Staff was very cooperative and helpful.
Breakfast was very nice.
Restaurant staff was excellent

Cons:

The shuttle service was irregular to and from Al Haram.

2026-07-14 • via Nuitee
محمد • solo_traveller • sa
10
Pros:

اقامة مريحة جدا و فندق نظيف ومرتب ومواقف سيارات امنه وكلش ممتاز تجربه جميلة جداً.

Cons:

الموقع بعيد عن خدمة التكاسي فقط

2026-07-14 • via Nuitee
طلال • solo_traveller • sa
8
Pros:

الهدوء
وجود مواقف السيارات مجانا
السعر مناسب للجميع

Cons:

اخذ تأمين عند الدخول واذا جاء وقت الخروج لايتوفر مبلغ التأمين لدى الاستقبال مما يسبب تأخير
النظافة ليست كما كانت سابقا

2026-07-14 • via Nuitee