Hotel Casa Karina Bansko - Half Board & All Inclusive

Hotels
8.1 (185 reviews)
5 Kralev Dvor Str. , Bansko , bg

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Pleasant atmosphere
Good pool
Cons:
Limited food selection
Uncomfortable room quality

Categories

Cleanliness
7.74
The review suggests that the room conditions were poor, with issues reported about the state of the room.
Service
8.71
Guests appreciated the polite and helpful staff, indicating good service overall.
Location
8.75
The scenic view towards Pirin and convenient parking are highlighted as advantages.
Room Quality
7.2
Significant complaints about the room being uncomfortably small and dark.
Amenities
8.23
Positive remarks on the pool and spa center, although the lack of options was noted.
Value for Money
8.19
Mixed feedback suggests a decent value but not spectacular due to service and amenities.
Food and Beverage
7.24
Limited selection and inadequate quality reported, negatively affecting the food experience.
Overall Experience
8.71
Despite some negatives, the overall experience was pleasant aided by service and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:15

Property Description

Luxurious Ski-In Ski-Out Apartments

Spectacular Mountain Views
Enjoy stunning views over the Pirin and Rila Mountains right from your apartment.

Relaxation and Family Fun
Indulge in the swimming pool, sauna, steam bath, and spa treatments while the kids have a blast in the dedicated kids' room.

Convenience and Comfort
With a spacious restaurant, coffee bar, and free internet access, Casa Karina Apartments offer the perfect blend of convenience and comfort for your mountain getaway.

Book now to experience the ultimate mountain retreat at Casa Karina Apartments!

Important information:

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Please note limited parking spaces are available.

Please note that 01/12 until 30/04, half board rates include breakfast and dinner (no drinks included). From 01/05 until 30/11, all inclusive rates include breakfast, lunch and dinner (drinks are included).

Please note that the room rates on 31 December include a gala dinner.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for BGN 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 185 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 8.71
L
Lidia • family_with_children • bg
10
2025-11-02 • via Nuitee
Y
Yelena • solo_traveller • il
8
Pros:

Очень приятная атмосфера и обслуживание
Хороший бассейн. Стоянка рядом и бесплатная.

Cons:

Слишком мягкий матрас.

2025-10-14 • via Nuitee
S
Silva • couple • pt
9
2025-10-11 • via Nuitee
V
Viktor • couple • bg
4
2025-10-06 • via Nuitee
Златкова • family_with_children • bg
10
2025-09-28 • via Nuitee
Z
Zanko • family_with_children • mk
10
2025-09-05 • via Nuitee
Костадин Кръстев • couple • bg
7
Cons:

Водата в басейна не е много топла.
Храната е с много ограничен избор и не е нищо особено.

2025-09-03 • via Nuitee
G
Gergana • couple • bg
8
Pros:

Много приятна обстановка, красива гледка към Пирин, услужлив персонал. СПА центърът и масажите също са на ниво.

2025-08-31 • via Nuitee
V
Vankov • family_with_children • bg
6
Pros:

Закуската беше много добре.

Cons:

Стаята беше като дупка, виждах само някакъв покрив, имах чуство че съм настанен в мазе. Телевизора не работеше, имаше и проблем с осветлнието. Информирах рецепцията за проблема, но резултат нямаше.

2025-08-24 • via Nuitee
Любо • extended_group • bg
10
2025-08-21 • via Nuitee
A
Arion • family with young children • gb
9
Superb
2025-04-12 • via Nuitee
T
Tihomir • family with young children • rs
10
Exceptional
2025-04-12 • via Nuitee
E
Emira • family with young children • xk
9
Superb
2025-03-24 • via Nuitee
A
Andrei • family with young children • ro
9
Good.
Pros:

The facilities are very good, as the meals.

Cons:

The hotel is close to the Bansko gondola, but not so close as presented on the hotel site.
It can be reached by foot (with ski boots) but better by car (taxi).

2025-03-24 • via Nuitee
A
Anton • family with young children • il
8
Pretty good
Pros:

Great breakfast and dinner, all food was really good. Pretty good apartments. If you are planning to ski most of the time - this is a good choice.

Cons:

Not the best cleaning. The floor in the apartment was dirty
No drinks included in the dinner. All coffee and juice machines are closed during the whole dinner. The stairs in the pool are broken.

2025-03-08 • via Nuitee
L
Leone • young couple • gb
8
Very good
2025-03-05 • via Nuitee
H
Hila • family with young children • il
1
Stay Away!!!
Pros:

The property is old and have a terrible smell
the mattress are old and had springs that stuck in our body!!!
we had cold water in the shower!!! old shower and not clean.
No light in the hallway and in the room
No sustainable Wi-Fi
Not recommend- be careful

Cons:

everything! we suffered every minute
please do yourself a favor stay a way from this property
I still waiting for a refund

2025-02-21 • via Nuitee
A
Ali • family with young children • tr
9
Superb
2025-02-16 • via Nuitee
I
Ile • family with young children • mk
7
Good
Pros:

Room was with new furniture big and clean. The food was good. Location also near to the Gondola.

Cons:

There was not djakuzi in the spa.There is was not drinking at the dinner not even water which is ridicilous for 4 star hotel. Why on booking is not shared that kind of information? There is not transportation from the Gondola to the hotel - Even the hotel is not so far from the gondola, about 5 minutes walking, there should be transportion from the Gondola because everyone after skiing is tired and it is dificult to come back to the hotel with all equipement and ski shoes. The recepcionist were not so professional and kind, to welcome you to the hotel, to help you with your baggage, to navigate you around the hotel and to wish you good stay and good luck at the end so to come back again.

2025-02-12 • via Nuitee
C
Catalin • family with young children • ro
8
Very good
Pros:

Very friendly staff, good location, good and varied meals.

Cons:

The room could have been cleaned better.

2025-02-12 • via Nuitee