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Prime Location
Located within close proximity to popular shopping malls and attractions, The Loft @ Meritz by Evernent offers convenience and accessibility for guests to explore Miri.
Comfortable Accommodation
Featuring non-smoking rooms, guests can enjoy a comfortable stay at our property after a day of sightseeing and shopping in the city.
Nearby Amenities
With the nearest airport just 9 km away and situated only 100 meters from Bintang Plaza, guests at The Loft @ Meritz by Evernent can easily access transportation and nearby amenities during their stay.
To book your stay at The Loft @ Meritz by Evernent, visit our website or call us today!
This property does not accommodate bachelor(ette) or similar parties.
Location
Check-in process.
No signs or assistance. Gotta ask around.
Room smells funky.
Shared public toilet.
Stuffy reception area.
In town..
Water heater and bed...
none
went there to the 8th floor last night around 9.30pm no one was there not even the reception, i couldn't check in i tried to email and call them but no answer, if they were to leave the key for me to check in they should have done it when i made the booking ended up i have to find another hotel and stay at different hotel. i just hope they can refund me or else it is like a scam
Clean nice room and space
Hot water sometimes doesnt function
keep up the best service!
please make sure the electronic item are in good condition (iron not in a good condition to use)
The location good and facility is good
I booked a place that offers free parking. However, when I wanted to check out and leave, the parking barrier wouldn’t open. I tried calling multiple times before someone finally answered, and I was asked to wait. After that, I was told to go back to the lobby again.
I understand if there was a system fault or issue, but at least have the common courtesy to say ‘sorry’ to your guest. It wasn’t my fault, yet I had to park again and walk back to the lobby. When I reached the counter, there was still no apology.
Of course, you offered free parking until 3 PM, but what’s the point if I was already leaving at 12 PM? Even on my first day, I paid for parking, but I didn’t mind that.
Is this the level of customer service? I have worked in the hotel industry before, and I would never treat my guests like this.
Swimming pool close by and shopping mall
The toilet is sharing with other people and it's far from the room.
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