The Silk Boutique Hotel & Spa - Old Quarter City Center

Hotels
8.7 (1787 reviews)
15E Phố Hàng Cân , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
Limited breakfast options

Categories

Cleanliness
8.05
Mixed opinions on cleanliness; some stated rooms were well cleaned, but others noted issues with old and humid conditions.
Service
9.55
Many positives about staff being helpful and accommodating throughout various reviews.
Location
9.55
Excellent location highlighted by multiple guests, central and convenient for exploring.
Room Quality
7.55
Several reviews pointed out that the rooms were small, old, or lacking in amenities like windows.
Amenities
9.05
General positivity about amenities, though some limited choices were noted in the breakfast options.
Value for Money
8.55
Value assessed as fair for location and service but impacted by issues with room quality.
Food and Beverage
8.05
Food options had mixed reviews, with some enjoying the service and others finding choices limited.
Overall Experience
9.25
Overall positive experiences, though with noted drawbacks, ensuring a generally favorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Luxurious Amenities
Experience comfort and style in our air-conditioned rooms with top-notch amenities including a coffee machine, fridge, and flat-screen TV.

Convenient Services
Enjoy the convenience of concierge services, tour desk, and room service available 24/7 for a hassle-free stay.

Prime Location
Explore nearby attractions like Hoan Kiem Lake and Hanoi Old City Gate while enjoying city views from select rooms.

Book now at The Silk Boutique Hotel & Spa for a memorable stay in Hanoi amidst luxury and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1787 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.25
V
Victor Enrique • solo_traveller • it
9
Pros:

il personale è giovane e gentilissimo

2026-09-19 • via Nuitee
I
Isabella • couple • de
9
2026-09-18 • via Nuitee
F
Flora • couple • gb
9
Very good price for affordable , comfortable and friendly hotel with a great location.
Pros:

It was simple but for a super cheap accommodation they tried their best to make it as comfortable as possible. The staff were superb and helped us from the moment we pulled up in a taxi with our bags, through to our early check in and even our midnight check out (for a late bus) … They were friendly and warm. The room we paid for had no windows but filled its purpose for a bag drop and shower place / but was nice! Would recommend!

Cons:

No window.

2026-09-17 • via Nuitee
H
Hatem • extended_group • om
10
Pros:

Everything is good

2026-09-17 • via Nuitee
M
Mike • extended_group • gb
9
In hindsight I should have booked for longer
Pros:

The hotel is located in a great position in the old town. You get the feel of the real Vietnam.

Cons:

There was nothing to dislike I didn’t want to stay in a modern plastic and chrome soulless place

2026-09-15 • via Nuitee
P
Paz • solo_traveller • il
10
Pros:

מיקום ממש מרכזי החדר היה נקי וגדול והארוחת בוקר הייתה מעולה.
הצוות היה מאוד אדיב.

2026-09-13 • via Nuitee
P
Phuong • extended_group • vn
10
Tuyệt vời
Pros:

Tiện đi lại, nhân viên dể thương

2026-09-13 • via Nuitee
A
Alex • solo_traveller • gb
10
Pros:

Clean and helpful staff. Good breakfast

2026-09-12 • via Nuitee
J
Javier • couple • es
10
Good price, good place
Pros:

The people, close than good places

2026-09-11 • via Nuitee
F
Felix • couple • be
10
Pros:

Location and good staff and good breakfast!!

2026-09-11 • via Nuitee
H
Hugo • couple • fr
9
2026-09-11 • via Nuitee
M
Mallaig • solo_traveller • fr
7
Parfait pour une nuit
Pros:

L'emplacement central et le calme de la chambre, la propreté et superbe petit déjeuner

Cons:

Rien de flagrant

2026-09-09 • via Nuitee
J
Jesse • solo_traveller • au
10
2026-09-09 • via Nuitee
R
Rebecca • extended_group • au
10
Great stay
Pros:

Great place for the price nice cold aircon

Cons:

No windows but cool aircon and prime location made it worth it

2026-09-08 • via Nuitee
A
Adrian • couple • de
9
2026-09-07 • via Nuitee
A
AOUATIF • couple • fr
1
Mauvaise expérience
Pros:

L emplacement

Cons:

C était très sale j ai pas pu dormir dans le lit il y avaient des bêtes qui me piquaient très mauvaise expérience petit déjeuner était degueulasse

2026-09-06 • via Nuitee
Y
Yến • couple • vn
10
Pros:

Nhân viên nhiệt tình, hỗ trợ khách tốt, rất hài lòng

2026-09-06 • via Nuitee
M
Melissa • couple • ph
10
2026-09-04 • via Nuitee
D
Diego Mauricio • couple • co
10
Pros:

Very good

2026-09-03 • via Nuitee
S
Sara • couple • it
10
Soggiorno perfetto
Pros:

Ottima posizione, a due minuti a piedi da Beer Street, nel centro vivo di Hanoi.
Colazione con ampia scelta e selezione. Staff cordiale e disponibile.
Ci hanno aiutati per qualsiasi tipo di richiesta.

2026-09-03 • via Nuitee