The Silk Boutique Hotel & Spa - Old Quarter City Center

Hotels
8.7 (1723 reviews)
15E Phố Hàng Cân , Hanoi , vn

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
Limited breakfast options

Categories

Cleanliness
8.05
Mixed opinions on cleanliness; some stated rooms were well cleaned, but others noted issues with old and humid conditions.
Service
9.55
Many positives about staff being helpful and accommodating throughout various reviews.
Location
9.55
Excellent location highlighted by multiple guests, central and convenient for exploring.
Room Quality
7.55
Several reviews pointed out that the rooms were small, old, or lacking in amenities like windows.
Amenities
9.05
General positivity about amenities, though some limited choices were noted in the breakfast options.
Value for Money
8.55
Value assessed as fair for location and service but impacted by issues with room quality.
Food and Beverage
8.05
Food options had mixed reviews, with some enjoying the service and others finding choices limited.
Overall Experience
9.25
Overall positive experiences, though with noted drawbacks, ensuring a generally favorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Luxurious Amenities
Experience comfort and style in our air-conditioned rooms with top-notch amenities including a coffee machine, fridge, and flat-screen TV.

Convenient Services
Enjoy the convenience of concierge services, tour desk, and room service available 24/7 for a hassle-free stay.

Prime Location
Explore nearby attractions like Hoan Kiem Lake and Hanoi Old City Gate while enjoying city views from select rooms.

Book now at The Silk Boutique Hotel & Spa for a memorable stay in Hanoi amidst luxury and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1723 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.25
S
Shylene • couple • vn
10
2026-06-06 • via Nuitee
F
Federica • couple • it
4
Da evitare assolutamente
Pros:

Niente

Cons:

La camera non era assolutamente come nella foto! Molta muffa e molte cose rotte. Ogni doccia era un lago, per via dello scarico malfunzionante. La cosa terribile è che nel controsofitto e nel condotto di arieazione c’erano parecchi tipo che correvano e rosicchiavano; girone e notte (siamo stati svegliati più volte). È stato difficile dormire lì la seconda notte. Reception presente ma assente; 6/8 li abbiamo trovati che dormivano sulla scrivania. La all di ingresso era il salone della famiglia; è un’hote 4 stelle non un’homestay; inaccettabile entrare e sentire un’odore di pesce rancido perché loro mangiavano beati senza nessun accoglienza.

2026-06-05 • via Nuitee
B
bhavya • family_with_children • in
10
Excellent cheap city centre property
Pros:

Everything

Cons:

Nothing

2026-06-03 • via Nuitee
C
Chi • couple • fr
3
Cafard énorme de 7 cm dans le logement
Pros:

L’emplacement uniquement, le reste était à désirer … chambre sale (on est tombé sur un énorme cafard), papier peint qui a jauni, meubles repeints d’une manière négligées.

Cons:

Chambre sale (on est tombé sur un énorme cafard), papier peint qui a jauni, meubles repeints d’une manière négligées.

2026-06-03 • via Nuitee
I
Ismael • extended_group • fr
6
Rapide et cours.
Pros:

Le seul bon point de cet établissement est sont tarif . Les photos ne révèlent absolument pas la réalité du lieux

Cons:

L’hôtel est totalement vieillot et mal entretenu. Il mériterait une totale rénovation .

2026-06-03 • via Nuitee
S
stewart • solo_traveller • ae
10
Would recommend it
Pros:

Great location. Very nice staff. Very clean room

2026-05-31 • via Nuitee
D
Dorian • couple • fr
8
2026-05-30 • via Nuitee
X
Xuân Thế • extended_group • vn
10
2026-05-30 • via Nuitee
M
Maye Geraida • extended_group • ph
10
A night to remember and and I will be back or tell to my friends to stay there too . A breakfast and good toilet is one
Pros:

Very accommodating and can speak English

Cons:

The pillow is hard for me but everything is great

2026-05-29 • via Nuitee
A
ANTONY • couple • in
9
2026-05-29 • via Nuitee
L
Linda • extended_group • it
10
Piacevole soggiorno
Pros:

Nel quartiere vecchio a pochi passi da tutto è vicino negozi e ristoranti

Cons:

-

2026-05-29 • via Nuitee
R
Reynaldo Jr • extended_group • ae
10
Good stay will definitely come back here, ms Jenny is and other staff are very helpful..
Pros:

Near to all shop

Cons:

Noting

2026-05-28 • via Nuitee
I
Igli • solo_traveller • it
10
Albergo top
Pros:

Top

Cons:

/

2026-05-25 • via Nuitee
V
vladimir • solo_traveller • co
10
Pase un cumpleaños 🎂🎁🎂 inolvidable
Pros:

Excelente servicio y muy amable todo el Equipo ☺️☺️☺️ empezando por su anfitriona muy pendiente de sus Huéspedes excelente 👌

Cons:

Que fue muy corta mi extranxia ..... demasiado increíble 😍💕😍

2026-05-23 • via Nuitee
V
Vo Duy • extended_group • vn
8
2026-05-20 • via Nuitee
R
Ruby • extended_group • ph
10
Very good
Pros:

Cozy, clean and nice staff

Cons:

None

2026-05-20 • via Nuitee
A
Adrian • family_with_children • in
8
2026-05-19 • via Nuitee
I
Ian • solo_traveller • ae
7
Pros:

A little disappointed in the breakfast, and the fact that the "restaurant " is basically a few tables just inside the entrance, but clean and comfortable. We changed hotels after our Ha Long Bay trip though.

Cons:

Breakfast area, and the fact that it's right next to a "bar" which is actually a massage parlour in disguise.

2026-05-17 • via Nuitee
J
Joachim Torp • couple • dk
10
Kort men klasse ophold
Pros:

Rent og pænt

Cons:

None

2026-05-15 • via Nuitee
H
Hajar munira • family_with_children • my
9
Pros:

All of it

2026-05-14 • via Nuitee