voco Gold Coast by IHG

Hotels
Voco
8.1 (4987 reviews)
31 Hamilton Avenue , Gold Coast , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.49
Several mentions of uncleaned rooms and dirty items, indicating a need for improvement.
Service
8.46
Many reviews highlight friendly and helpful staff.
Location
9
Convenient location frequently praised in multiple reviews.
Room Quality
7.95
Rooms described as nice, though some issues noted such as broken shower heads.
Amenities
7.48
Several amenities are mentioned; however, some areas like the pool need updates.
Value for Money
7.94
Guests feel that the pricing is reasonable considering the location.
Food and Beverage
8.49
Positive remarks about breakfast and dining facilities.
Overall Experience
7.96
Overall enjoyment expressed despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:01

Property Description

Breathtaking Views

Luxurious Amenities

Culinary Delights

Experience the stunning ocean or hinterland views at voco Gold Coast in Surfers Paradise. Enjoy 2 outdoor pools, a fitness centre, and modern rooms with essential amenities. Indulge in mouth-watering dishes at Clifford's Grill & Lounge and unwind at the Social House with tempting cocktails. With a 24-hour business centre, meeting rooms, and tour assistance, your stay will be seamless and memorable. Book now for an unforgettable Gold Coast getaway.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Guests under the age of 21 staying during the 'Schoolies Week' period can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

All rates including breakfast are valid for up to 2 pax in the room. Any additional children or adults will incur an extra fee for additional breakfasts and bedding if required.

Please note bookings of 5 or more rooms different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.

Parking is limited and subject to availability. Please note the property is unable to accommodate oversize vehicles.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 4987 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
A
Angelei solo_traveller au
10
2026-08-15 via Nuitee
D
Deserai family_with_children au
8
2026-08-15 via Nuitee
A
Alison couple au
10
Lovely hotel with friendly staff in a well appointed position
Pros:

It was in a position that suited us perfectly. It was lovely and clean with a really comfy bed with the nicest pillows. Loved the hand and body wash, hand and body lotion plus shampoo and conditioner provided.

Cons:

N/A

2026-08-14 via Nuitee
K
Kale solo_traveller au
8
2026-08-14 via Nuitee
W
Waitai family_with_children au
8
Great stay
Pros:

Close to Cavill and the tram

Cons:

Disliked the cost of food and restaurant

2026-08-14 via Nuitee
Z
Zac solo_traveller au
9
2026-08-14 via Nuitee
T
Tyrone couple au
7
great but not perfect
Pros:

not far from main shops great view and location

Cons:

the elevator noise every 10 mins while we were trying to sleep

2026-08-13 via Nuitee
A
Alynn solo_traveller au
9
2026-08-12 via Nuitee
H
Hsuan ju family_with_children tw
8
Pros:

房間寬敞、位置超方便、輕軌站附近

2026-08-12 via Nuitee
S
Stephanie family_with_children au
8
Great location. Quiet despite it's proximity to trams etc
Pros:

Very roomy and comfortable. Great view. My room was quiet with no traffic noise

Cons:

More tea/coffee satchels.

2026-08-10 via Nuitee
L
Laura solo_traveller au
6
2026-08-10 via Nuitee
M
Mark family_with_children au
10
2026-08-10 via Nuitee
M
Marius couple au
6
Pros:

It was ok.

Cons:

Staff were not friendly enough to assist for further stay.

2026-08-10 via Nuitee
E
Elyse couple au
9
2026-08-10 via Nuitee
J
Joy couple au
10
Comfortable and close to the event I was attending.
Pros:

Great facitilies, great location, wish I stayed longer.

Cons:

Nothing.

2026-08-09 via Nuitee
D
Danielle family_with_children au
8
Great for a short stay
Pros:

Location was great and staff were friendly. We loved the view from level 16.

Cons:

The motel was gorgeous in the lobby but the bathroom was quite old and poorly designed. The shower door only opened half way because the sink was in the way.

2026-08-09 via Nuitee
V
Vincent couple au
9
Pros:

Breakfast was exellent .

2026-08-09 via Nuitee
S
Sulochana family_with_children au
9
A wonderful and comfortable stay with friendly staff, great food, and a perfect location!
Pros:

The room was very clean, comfortable, and well maintained. The bed was comfortable, and the location was excellent—very convenient and close to everything we needed.

Cons:

Nothing in particular. We were very happy with our stay and had a great overall experience.

2026-08-08 via Nuitee
A
Anthony family_with_children au
10
2026-08-07 via Nuitee
I
Isabel solo_traveller au
10
2026-08-07 via Nuitee