voco Gold Coast by IHG

Hotels
•
Voco
8.1 (4468 reviews)
31 Hamilton Avenue , Gold Coast , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.49
Several mentions of uncleaned rooms and dirty items, indicating a need for improvement.
Service
8.46
Many reviews highlight friendly and helpful staff.
Location
9
Convenient location frequently praised in multiple reviews.
Room Quality
7.95
Rooms described as nice, though some issues noted such as broken shower heads.
Amenities
7.48
Several amenities are mentioned; however, some areas like the pool need updates.
Value for Money
7.94
Guests feel that the pricing is reasonable considering the location.
Food and Beverage
8.49
Positive remarks about breakfast and dining facilities.
Overall Experience
7.96
Overall enjoyment expressed despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:01

Property Description

Breathtaking Views

Luxurious Amenities

Culinary Delights

Experience the stunning ocean or hinterland views at voco Gold Coast in Surfers Paradise. Enjoy 2 outdoor pools, a fitness centre, and modern rooms with essential amenities. Indulge in mouth-watering dishes at Clifford's Grill & Lounge and unwind at the Social House with tempting cocktails. With a 24-hour business centre, meeting rooms, and tour assistance, your stay will be seamless and memorable. Book now for an unforgettable Gold Coast getaway.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Guests under the age of 21 staying during the 'Schoolies Week' period can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

All rates including breakfast are valid for up to 2 pax in the room. Any additional children or adults will incur an extra fee for additional breakfasts and bedding if required.

Please note bookings of 5 or more rooms different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.

Parking is limited and subject to availability. Please note the property is unable to accommodate oversize vehicles.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4468 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
I
Izabella • family_with_children • pl
10
Pros:

Fantastyczny hotel, najlepszy w jakim byłam, pyszne śniadanie z bardzo dużym wyborem, świetna lokalizacja blisko plaży i restauracji. Gorąco polecam 😃

2026-02-14 • via Nuitee
S
Stephen • solo_traveller • gb
10
Fabulous stay
Pros:

Location and the room and the view plus staff on check in

Cons:

Nothing

2026-02-13 • via Nuitee
H
Harrison • couple • gb
10
2026-02-13 • via Nuitee
H
Harjit • family_with_children • au
10
Pros:

Amazing location and staff is very friendly and understandable. Love my stay

Cons:

Nothing

2026-02-13 • via Nuitee
A
Alissa • family_with_children • nz
9
2026-02-12 • via Nuitee
M
Mick • couple • au
9
2026-02-11 • via Nuitee
D
Darren • family_with_children • au
8
2026-02-11 • via Nuitee
B
Bilaspur • family_with_children • au
10
2026-02-11 • via Nuitee
B
Bruce A Smyth • couple • au
4
sub standard, good location
Pros:

location

Cons:

no car parking available

2026-02-10 • via Nuitee
Y
yu hsiang • family_with_children • tw
9
2026-02-10 • via Nuitee
G
Grima • couple • au
10
2026-02-09 • via Nuitee
C
Chellejean • family_with_children • au
9
Great location, helpful staff, comfortable stay. Will stay again!
Pros:

Great location, very close to light rail stop, plenty of food and coffee options and short walk to beach. Excellent staff and quiet room with comfortable beds.

Cons:

Shower over bath a bit awkward

2026-02-09 • via Nuitee
G
Guy • solo_traveller • au
8
Pros:

check in was friendly and efficient

2026-02-09 • via Nuitee
A
Amity • couple • au
6
2026-02-08 • via Nuitee
M
Matt & Claire • family_with_children • au
10
2026-02-08 • via Nuitee
I
Isabella • couple • au
10
2026-02-08 • via Nuitee
K
katie • family_with_children • gb
8
Ok property. Good location. Quite old rooms that need updating.
2026-02-08 • via Nuitee
M
Mana • couple • jp
8
2026-01-31 • via Nuitee
M
meijuan • extended_group • au
4
2026-01-30 • via Nuitee
E
Eve • couple • au
10
2026-01-30 • via Nuitee