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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Canoeing
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Dry cleaning
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Breakfast in the room
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Diving
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Snorkelling
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Pool with view
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Heated pool
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Toilet with grab rails
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Indoor play area
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Public transport tickets
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shallow end
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Fence around pool
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Breathtaking Views
Luxurious Amenities
Culinary Delights
Experience the stunning ocean or hinterland views at voco Gold Coast in Surfers Paradise. Enjoy 2 outdoor pools, a fitness centre, and modern rooms with essential amenities. Indulge in mouth-watering dishes at Clifford's Grill & Lounge and unwind at the Social House with tempting cocktails. With a 24-hour business centre, meeting rooms, and tour assistance, your stay will be seamless and memorable. Book now for an unforgettable Gold Coast getaway.
Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
Guests under the age of 21 staying during the 'Schoolies Week' period can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
All rates including breakfast are valid for up to 2 pax in the room. Any additional children or adults will incur an extra fee for additional breakfasts and bedding if required.
Please note bookings of 5 or more rooms different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.
Parking is limited and subject to availability. Please note the property is unable to accommodate oversize vehicles.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Private parking is possible on site (reservation is needed) and costs AUD 25 per day.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
Location
Guest Reviews
Everything 👌🏽
Nothing. It had everything we could have needed for a lovely 2 night stay 🙏🏽
Clean, value for money, fantastic service
Heater didn’t work for the first room
Friendly staff, the place is clean and tidy good breakfast and is also very close to SkyPoint, kids love it
Nothing
Staff, Cleanliness, Beds, Breakfast, location all great. Thoroughly recommend. Will definitely be back.
We wanted to stay longer
Lovely stay with friendly staff and even movies for the kids during school holidays. One of the comfiest beds we have ever slept on at a hotel.
The water pressure and temperature in the shower was hard to regulate.
Great location, beautiful hotel, fantastic buffet breakfast - waiter Toshi was absolutely wonderful and Zoe was chatty and friendly and made our mornings.
Nothing - we loved every day of our stay.
Location was excellent
Located close to surfers and tram line
The Social house restaurant food was terrible and the wine warm. The excuse was they had only just filled the fridges!!!
we had a top floor king room with ocean views. it was fantastic
Beautiful & clean. What you see online is what you get.
Location
Room too small for family of four
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