Le Fenix Sukhumvit 11 Bangkok

Hotels
4.4 (221 reviews)
33/33 Sukhumvit 11,Klongtoey Nua Wattana , Bangkok , th

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Professional staff
Cons:
Dirty rooms
Poor customer service
Old amenities
Unhygienic conditions

Categories

Cleanliness
1.98
Multiple reviews highlight issues with cleanliness, noting dirty rooms and poor hygiene.
Service
6.45
Some reviews mention poor customer service, while one review commends staff as professional and helpful.
Location
7.99
Several reviews praise the location as a positive aspect.
Room Quality
2.94
Negative sentiments regarding room conditions, describing them as scruffy and in need of maintenance.
Amenities
3.97
Amenities were not well received, with mentions of old and non-functioning equipment.
Value for Money
4.93
Some reviews indicate the room was good at the price, but overall mixed sentiments suggest average value.
Food and Beverage
3.98
No specific feedback was provided on food and beverage; assigned average rating.
Overall Experience
2.95
Overall experience marred by cleanliness and service issues, with multiple guests expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:37

Property Description

Modern Accommodation in Sukhumvit 11

Convenient Location
Situated just a short walk from Nana BTS Skytrain Station, Le Fenix Sukhumvit 11 offers a prime location near major shopping and entertainment hubs like MBK Shopping Mall and Central World Plaza.

Stylish Rooms with City Views
The rooms at Le Fenix Sukhumvit 11 feature a sleek, minimalist design with unique L-shaped windows providing stunning city views. Each room is equipped with modern amenities and ample workspace.

Dining and Entertainment Options
Guests can indulge in a variety of culinary experiences at the hotel's three trendy restaurants and bars. From an international buffet at L3 Eatery to cocktails at Flow Bar, there's something for everyone. Don't miss the chance to unwind at The Nest, the city's popular rooftop lounge bar.

Book your stay at Le Fenix Sukhumvit 11 for a modern and convenient experience in Bangkok.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that guests booking 5-9 rooms will be charged a 10% deposit at the time of booking. Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.4
Based on 221 reviews
Cleanliness: 1.98
Service: 6.45
Location: 7.99
Room Quality: 2.94
Amenities: 3.97
Value for Money: 4.93
Food and Beverage: 3.98
Overall Experience: 2.95
H
HUDA family_with_children bd
7
2026-04-01 via Nuitee
W
Wolmarans family_with_children th
1
Pros:

The location

Cons:

Everything, it was dirty and unfriendly staff

2026-03-23 via Nuitee
M
MOHAMMAD FARUK family_with_children bd
5
2026-03-14 via Nuitee
O
Ojas family_with_children in
8
2026-03-14 via Nuitee
M
Michael family_with_children gb
1
2026-02-14 via Nuitee
N
niblu family_with_children bd
3
2026-02-10 via Nuitee
S
Sarder Sazzad family_with_children bd
4
2026-02-09 via Nuitee
T
Tariq Al-Abbasi extended_group bh
7
Worth every penny
Pros:

Location and staff

Cons:

Nothing

2026-01-30 via Nuitee
M
Md. Mizanur Rahman extended_group bd
1
I have a very bad experience
Pros:

The bed, bed cover, floor, and bathroom are very dirty unhygine also the bed cover was very bad smell (Fungus)

Cons:

renovate

2026-01-27 via Nuitee
M
Maher couple au
8
2026-01-23 via Nuitee
T
THOMAS couple ch
5
Établissent précaire, uniquement pour dormir quelques heures et se doucher.
Pros:

L’emplacement central du quartier Sukhumvit Soi 11.

Cons:

Établissement vieillissant, pas entretenu, chambre sale, parties communes dégradées laissées en l’état.

2026-01-21 via Nuitee
M
Maher couple au
7
Every thing was good no complaints
Pros:

Good stuff easy communication

Cons:

The air conditioning was loudly

2026-01-18 via Nuitee
H
Hamed couple om
1
Unfortunately, my stay at Le Fenix Sukhumvit 11 Bangkok was extremely disappointing. From the moment I arrived, I was t
Pros:

I didn’t like the hotel at all.

Cons:

The room, bathroom and beds are not clean.
The room smells bad.
The behavior of the staff at front office was very rude and unprofessional and unhelpful.
The bed covers were dirty and damaged.

2026-01-17 via Nuitee
H
Hamad J H A J couple kw
1
Bad and disaster
Pros:

Nothing

Cons:

Nothing

2026-01-14 via Nuitee
C
Chirushi couple in
1
Horrible stay
Pros:

Worst one

2026-01-11 via Nuitee
T
Terence family_with_children gb
7
Pros:

Reasonable location.
Hi

Cons:

Lack of hand towels. A few small cockroach. Lack of electrical sockets. Shower direction not adjustable.

2026-01-07 via Nuitee
M
Max family_with_children th
10
2026-01-06 via Nuitee
D
Dennis couple my
3
The hotel is bad and it need refurbishments
Pros:

the problem with room facing the road , its pretty noisy

Cons:

it has cockcroaches. The lighting was spoilt and the AC is not working properly. Either its too cold or you need to shut it down. The thermometer was not working at all.

2026-01-03 via Nuitee
N
Nourah couple kw
1
2026-01-02 via Nuitee
T
Thomas solo_traveller us
8
Pros:

Breakfast great, room good, location location location!

Cons:

Hallways were a bit run down

2025-12-31 via Nuitee