Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Tour desk
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Room was nice
Kids pool was cute
Beautiful and clean environment
Cons:
No alcohol available
Rude service
Noise issues from other rooms

Categories

Cleanliness
8.1
Reports of broken fixtures and overall maintenance issues suggest lower cleanliness standards.
Service
7.6
Consistent mentions of rude front desk staff and inadequate customer service.
Location
9.1
Location is satisfactory, although the atmosphere has been described as crowded.
Room Quality
8.6
Rooms described as satisfactory, but issues reported with noise and amenities.
Amenities
7.6
Limited amenities due to ownership disputes and unavailability of alcohol.
Value for Money
8.1
Considered poor value relative to the price paid, especially with limited services.
Food and Beverage
8.6
Food related service issues and reported discrepancies around beverage availability.
Overall Experience
9.5
Overall experience tarnished by several negative factors, but some redeeming qualities mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:48

Property Description

Thermal Pools and Spa
Experience luxury and relaxation at the Baldi Hot Springs Hotel & Spa with 25 thermal pools, hot tubs, and a rejuvenating spa offering volcanic mineral water treatments.

Gourmet Dining and Bars
Indulge in a culinary journey with a complimentary buffet breakfast and a choice of 4 restaurants serving international, vegetarian, and organic dishes. Unwind at the 4 bars, including swim-up pool bars for a refreshing drink.

Modern Suites with Amenities
Stay in stylish suites equipped with free Wi-Fi, flat-screen cable TV, coffee makers, and minibars. Pamper yourself in the en suite bathrooms with complimentary toiletries, bathrobes, and slippers.

Book your stay now at Baldi Hot Springs Hotel & Spa for a rejuvenating getaway amidst the natural beauty of Arenal Volcano.

Important information:

Please note that Credit Card is only for guarantee purposes. Payment before arrival via bank transfer is required, the property will contact you after you book to provide instructions.
Guest must provide a warranty for room charges, so it could be a guarantee by credit card or cash. The guarantee deposit is a hold, not a charge on your credit card, minimum deposit required is US$150.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 231 reviews
Cleanliness: 8.1
Service: 7.6
Location: 9.1
Room Quality: 8.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 9.5
C
Cristian • family_with_children • ro
10
2026-03-05 • via Nuitee
L
Luis • family_with_children • cr
10
2026-03-05 • via Nuitee
S
Sangmi • extended_group • kr
10
Pros:

온천을 호텔에서 즐길수 있어서 좋았고 호텔 내 모든 시설을 갖추고 있어서 편리했어요

Cons:

제가 묵었던 방은 냉장고 앞 바닥에 물이 새서 비가 올때마다 물이 흥건해졌었어요. 4102호

2026-02-26 • via Nuitee
Z
ZONIA L • couple • us
10
Pros:

Todo

Cons:

Escribi dos veces y no me respondiero

2026-02-23 • via Nuitee
R
Ronit • solo_traveller • il
8
יופי של מלון.
Pros:

הכל היה מצויין. מקום יפה מאוד.

Cons:

את הידיות במקלחת היה קשה לכוון.

2026-02-12 • via Nuitee
R
Rodríguez • family_with_children • cr
10
2026-02-11 • via Nuitee
Y
Yoann • couple • fr
10
Un endroit luxueux avec une suite top dans une végétation luxuriante.
Pros:

Tout incroyable et hyper hyper sécurisé.

2026-02-10 • via Nuitee
R
Rakima87 • couple • cr
10
Pros:

El ambiente relajante. No habia ruido y las termales muy bonitas. Exc para vacacionar.

Cons:

Todo me gustó

2026-02-10 • via Nuitee
W
williams • couple • ca
5
Great, but probably won’t come back
Pros:

Clean beautiful

Cons:

Staff aren’t friendly. The value for anything was not posted for drinks was over $130 American absolutely ridiculous if you want people to come back and make sure you have a value proposition?

2026-01-31 • via Nuitee
C
Collin • couple • us
6
Pros:

Pools were great

Cons:

Overpriced, less than friendly staff, no alcohol. 2 night stay and the room came with 1 portion/packet of coffee, I asked for another one for the second morning and they said I had to pay for it. At this price point, something like that should be included.

2026-01-29 • via Nuitee
M
Murillo • family_with_children • cr
8
Pros:

Variedad de piscinas

Cons:

No tenian "todo incluido". No había Licor, supueatamente por luto. No obstante, considero que los clientes no deben de verse afectados.

2026-01-26 • via Nuitee
F
Francini • couple • us
10
2026-01-26 • via Nuitee
J
Jose luis • extended_group • cr
9
Muy bien hotel para relajarse
Pros:

Las piscinas limpias y el hotel muy limpio

Cons:

La regular calidad de la comida típica que tienen , creo pueden tener una mejor opción en este tipo de comida bufete

2026-01-21 • via Nuitee
S
SOLANO MÉNDEZ • family_with_children • cr
10
Paz mental y física.
Pros:

La tranquilidad y seguridad del lugar.

Cons:

Todo me agrado.

2026-01-20 • via Nuitee
S
Sandra • couple • cr
10
2026-01-20 • via Nuitee
R
roberta • couple • it
8
2026-01-19 • via Nuitee
T
TING • family_with_children • cn
7
Pros:

hot spring is comfortable.

Cons:

Deposit and the restraunt requires cash which make no sense.

2026-01-19 • via Nuitee
K
Keylin • family_with_children • cr
5
2026-01-19 • via Nuitee
S
Sileny • couple • cr
10
2026-01-19 • via Nuitee
C
Christof • couple • at
9
Preis etwas abgehoben
Pros:

Das Baldi ist schon etwas in die Jahre gekommen… leider ist die ganze Anlage alkoholfrei… haben was von einer fehlenden Lizenz gesprochen bei eine 5 Sterne Haus
aber alle sehr freundlich und bemüht

2026-01-12 • via Nuitee