Hotel IKON Phuket - SHA Extra Plus

Hotels
8.3 (470 reviews)
400/2 Patak Rd., Muang, Phuket , Karon Beach , th

Children allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Cons:
Bathroom cleanliness
Noise from roads

Categories

Cleanliness
7.55
Bathroom cleanliness issues noted; overall cleanliness remains satisfactory.
Service
9.05
Staff received many compliments for their helpfulness.
Location
8.55
Good location with many nearby amenities, though some mention of noise from traffic.
Room Quality
8.05
Rooms are nice and comfortable, though some rooms face a busy road.
Amenities
8.55
Facilities well noted, despite some concerns over pool sun exposure.
Value for Money
8.05
Fair price for the amenities offered in a good location.
Food and Beverage
8.55
Many guests enjoyed the breakfast and dining options.
Overall Experience
8.05
Overall positive experience with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:16

Property Description

Breathtaking Views and Serene Luxury

Luxurious Accommodations: Hotel IKON Phuket offers spacious rooms with free WiFi and stunning views of Karon Beach and lush greenery. Each room comes with a private balcony, air conditioning, cable TV, and a minibar for utmost comfort.

Relaxation and Recreation: Guests can unwind with massages, take a refreshing dip in the outdoor pool, or explore the area with car and bicycle rental services. The hotel's proximity to Karon Beach and Patong Beach makes it an ideal choice for beach lovers.

Culinary Delights: Indulge in a gastronomic experience at IKON Café, offering a buffet of Thai and European dishes, or savor a la carte delicacies at Ombre Restaurant. The outdoor seating area provides a perfect setting for a memorable dining experience.

Experience luxury, relaxation, and exquisite dining at Hotel IKON Phuket. Book your stay now for an unforgettable getaway.

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and the credit card must be presented to the property upon check-in. If the guest fails to present the credit card, the hotel shall reserve the right to require a new payment.

Please be informed that THB 1 may be charged any time after the booking is made in order to validate the credit card.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for THB 600 per person per night when using an existing bed.
    Children 12 years old stay for THB 2,000 per person per night when using an existing bed.
    People no matter the age stay for THB 1,100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 470 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.05
O
Oumaima couple fr
9
Bien
Pros:

Bon emplacement - jolie hôtel - petit dej au top - personnel au top

Cons:

La laundry est hors de prix. C’est abusif

2026-04-11 via Nuitee
F
Fadoua extended_group fr
8
2026-04-10 via Nuitee
I
Iftekharul couple de
7
Quick 2 night stay
Pros:

Very nice location quite accessible everything. The personnel are very nice and very helpful

Cons:

Not a good breakfast for a 4 star hotel

2026-04-09 via Nuitee
M
Madina couple kz
10
Pros:

Персонал отеля очень приветливый, бесплатный шатл до пляжа, есть бассейн вода чистая и теплая, завтраки тоже хорошие

2026-04-09 via Nuitee
Y
Younes couple fr
10
Pros:

Les chambres, le lit et le personnel

Cons:

Rien.

2026-04-09 via Nuitee
T
Timo Steffen couple de
8
2026-04-08 via Nuitee
K
Kay extended_group de
8
Pros:

Sehr nettes Personal, super sauber und sehr gutes Frühstück. Das Shuttle zum Strand ist prima.

Cons:

Hat alles gepasst. Danke

2026-04-06 via Nuitee
J
Jeton solo_traveller fr
10
2026-04-06 via Nuitee
Y
Younes couple fr
10
2026-04-03 via Nuitee
Y
Younes couple fr
10
2026-04-03 via Nuitee
J
JIALE couple cn
9
Pros:

早餐是自助的,非常美味

2026-04-02 via Nuitee
A
Askar couple kz
9
2026-04-01 via Nuitee
L
Laëtitia couple fr
8
2026-03-31 via Nuitee
D
Dion family_with_children fr
8
2026-03-28 via Nuitee
B
Branavets couple de
9
2026-03-26 via Nuitee
N
Nataliia couple ru
10
2026-03-25 via Nuitee
פרנקו family_with_children il
8
2026-03-24 via Nuitee
V
vikki25 family_with_children by
8
2026-03-24 via Nuitee
U
Ulukbek couple jp
7
Just okay, it's not horrible but not great as well.
Pros:

1. The view was decent (we took the most expensive room).
2. The pool was a nice feature and was cleaned several times during our 9-night visit.
3. Close to 7-eleven and good massage shop (i think it was called lemongrass).
4. Staying right next to the forest was a unique experience. We even took the opportunity to hike from the hotel up to the Big Buddha.

Cons:

1. Elevator Logistics. The buildings layout is creative (there are 3 of them), but reaching our room required three different elevators. They are incredibly slow, have no ventilation or AC, and feel like a suffocating sauna. Since they are shared with staff and laundry trolleys, a "quick" trip back to the room for a forgotten item easily takes 10-20 minutes.

2. Inadequate Shuttle. The "shuttle" is just an 8-seater tuk-tuk running once per hour. With around 80 rooms in the hotel, it was almost always full, making it nearly impossible to get a seat. Combine it with an item you forgot and you need to "quickly" run and get it using their elevators and your day is already a bit nicer.

3. No AC in Public Spaces. While the lobby design is nice, big, and modern, there is no air conditioning there either, making it uncomfortably hot.

4. One staff member was passive-aggressive during our arrival. Due to a UI limitation on booking.com, I had to message the hotel directly to clarify bed preferences for our three rooms. Instead of resolving the mix-up, the staff argued with us in an irritated tone, insisting it was my fault. It was a very poor start to a 9-night stay.

2026-03-23 via Nuitee
E
Elroi couple th
10
תמורה מצויינת ביחס למחיר, באיזור הכי טוב בתאילנד חוף קארין
Pros:

אחרי חודש בתאילנד הגענו לאייקון ללילה אחד וממש הופתענו מאיכות החדרים ביחס למחיר, ההפתעה הכי טובה בטיול שלנו, חדרים נוחים עם נוף לים, צוות מדהים שקיבל את פנינו ועזר בכל בקשה בלי לחשוב פעמיים, חזרנו לעוד 2 לילות בהמשך היה מצויין!

2026-03-23 via Nuitee