Share this hotel
Facilities
Property facilities
-
Non-smoking rooms
-
Family rooms
-
Non-smoking throughout
-
Private check-in/check-out
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Food delivered to guest room
-
Screens / Barriers between staff and guests for safety
-
Free wired internet
-
Internet access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious City Living
Modern Amenities: 29 Queen Street City Apartments offers free WiFi, a seating area, and family rooms. Each unit is equipped with a desk, flat-screen TV, private bathroom, and even a dishwasher for convenience.
Prime Location: Nestled in the heart of Edinburgh, guests are within walking distance of popular attractions such as Edinburgh Castle, National Museum of Scotland, and Royal Mile. The proximity to Edinburgh Waverley station and Edinburgh Playhouse makes travel easy for guests.
Sustainable Comfort: With a focus on sustainability, guests can enjoy a guilt-free stay while experiencing the comfort of home with added eco-friendly features.
Book now for an unforgettable stay at 29 Queen Street City Apartments.
Strictly no smoking, no parties. Dispose of rubbish appropriately. Keep the property clean and tidy. Quiet hours are between 10 PM and 9 AM. So please keep the noise down and respect the neighbors in the building. Please remember to close all windows and doors when leaving. Careful attention to the keys is extremely important. Guests are responsible for any additional costs resulting from misplaced keys or locksmith call-outs. To ensure the safety of our current and future guests, we ask all guests to complete our online check-in form and to provide a valid form of identification.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Guest Reviews
The location was except.
Having to "onboard" on an app.
Situación cerca del centro,limpieza y buena calefacción ,buena cama ,buenas almohadas y la cocina tenía de todo
Las ventanas al ser antiguas dejaban pasar mucho ruido del tráfico de la calle
The kitchen and its location
At night the bathroom made some loud noises
Cosy and central flat with a gorgeous view and a good bathroom
We had expected to be able to cook our own food, as we had been promised a kitchenette. But the kitchen appliances were seriously faulty, and the kitchen knives were totally blunt. The dishwasher did not work, the hotplates only worked sonetimes and never at the same time. The oven could only go up to 150 degrees. We contacted JOIVY several times, and the staff were very nice but did not solve our problems. Very disppointing.
Easy to find and access was easy using the code provided for the door (this worked for the front door and the apartment itself). Once inside, the apartment looked exactly as in the photos so I wasn't disappointed. The kitchen in a cupboard was perfect for my stay and had all I needed (although more than1 teaspoon would have been handy). I loved the shutters on the windows - very easy to close and blocked out most of the light. The heating was more than adequate for the apartment, as was the supply of hot water.
The bed was 10/10 and possibly one of the most comfortable beds I've slept in when staying away from home - even the choice of pillows worked well for my needs. Sockets either side of the bed and plenty other around the apartment for charging phones etc. Well appointed bathroom with plenty of space for toiletries and a good shower - not the most powerful but plenty of room and nice and hot - and lovely fluffy towels.
Location-wise, the apartment is roughly 15-20 minutes walk to most of the attractions in Edinburgh so very central. Plenty of eateries and mini supermarket for coffee, milk, etc. just a few minutes walk away. There seems to be an abundance of transport options, albeit I just walked everywhere. In the entrance lobby there are lots of tourists leaflets available as well as a selection of guide books in the property.
The smart tv was great and easy to login to my usual apps (don't forget to log out before you leave) and secure internet worked really well.
Joivy were very quick to respond to messages and although I had a few issues I did feel they were keen to resolve them and help me where they could. I was aware of the stairs before booking and yes, there are around 70 steps up to the property, but I found these good practice for the rest of Edinburgh and rather than bring a suitcase I used a backpack which made access to the apartment so much easier.
Unfortunately, for all the positives there were a few negatives too. I've mentioned the really comfy bed....but I didn't get the chance to enjoy a lie-in during my stay as there is building work going on immediately outside the apartment and they start work, drilling and banging, around 7am! If I had known this at the time of booking I would have asked for a front road-facing property. I appreciate this work is outside of Joivy's control but it still impacted my stay. Although ear plugs were provided I am not able to wear them.
The check in process, all the personal data that has to be provided and the whole issue with the phone app for entry to the building, was not something I'd be keen to sign up to again. I could not get the app to work and Joivy said to just use the door code, which was very easy, much better than trying to use the app.
There was supposed to be a wardrobe in the property but there isn't one - the only storage for clothing is an open rail with a couple of shelves, no drawers. It was adequate for me on my own for 4 nights but if a couple stayed for a week I think there might be an issue.
Being on the 3rd floor I was hoping for a lovely view - alas the only view out of the windows was the building work and the windows of the neighbouring hotels, so not only no view but I found I preferred to keep the shutters closed on all but one window to avoid being overlooked. If there had been a good view it would have been severely restricted by the very dirty windows.
was in perfect location was all close
the noise ,was to noise
Todo increíble, limpieza, ubicación, no se oye absolutamente nada. Muy bien
Me gustó todo
Fabulous location, beautiful apartment. Good facilities. Clean and warm.
The beautiful windows look original, unfortunately no sound proofing at all. The traffic and pedestrians outside felt like they were in the room with you, late into the night. At the back of the apartment in the bedroom again beautiful original windows we were disturbed early morning (7.15am) with the very noisy renovations at the building immediately behind the apartment that went on all day. Glad we were only staying two nights, could not have taken it for longer. Thanks for the ear plugs but you presumed we could use them, which we could not. Would also have liked a bolt or manual lock inside the apartment door. It was so noisy at night I thought at times someone was in the apartment. Would have felt more secure if it was not just an electronic lock.
Muy completo y bien ubicado.
Todo estuvo bien.
Great location nice big open space comfy bed
The location is very noisy with outside street noise as well as the noise from residents above you. Also the shower temperature fluctuates from hot to cold when you’re in the shower
The apartment itself is beautiful.
Great location and amazing features.
No hot water throughout our stay.
And management missed our messages and only responded on our last night to say they could have someone come out to repair at 8pm onwards. Also a few other touches to expect to have in a hotel missing. Milk (not even any UHT) and three coathangers for two guests staying 3 nights?!.
I understand there are issues, but the customer service was not good enough. Needing a hot shower during a hotel stay is basic.
Location great - apart from the building works at the rear. The cupboard kitchen was a particularly neat solution. Didn't care for the abstract artwork - would have preferred old prints or maps of Edinburgh.
7.30am-16.30pm: constant loud noise from building work at the rear. It made the flat unbearable during the day. Fortunately, we were mostly out sightseeing. But it was a major drawback, and Joivy made no mention of it in their marketing material.
The windows were filthy, even allowing for dust created by the building work. The innermost door to flat 7 squeaks badly, but nothing a little oil won't fix. And the handle surround on the external door to 29 Queen St is loose; it needs gluing or nailing or something.
The apartment is really cozy, well decorated and practical. It is located in a great location, next to Waverly train station, to the bus station as well. It is also within walking distance to Princess Street, the Old Town and many of Edinburgh's main attractions.
El apartamento es de 10. Cumple con todo lo prometido y con los servicios y las calidades que se muestran en las fotos.
Excellent location, easy communication and entry to the property and apartment. Well equipped and comfortable bedding. WiFi is very fast and great stay in the city centre.
Was noisy from the road and traffic but they supply ear plugs.
Výborná poloha, dostupnost památek, obchodu, nákupu potravin a restaurací. Kuchyňka v ubytování výborně vybavená.
Doporučuji více utěrek a toaletních potřeb.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
