Domos Río Serrano - Caja Los Andes

Hotels
Independent
9 (17 reviews)
Accso Parque Nacional Torres del Paine, camino Cueva del Milodón, Torres del Paine, Magallanes y Antartica Chilena , Torres del Paine , CL

Facilities

Garden
Wheelchair accessible
Front desk (limited hours)
Free self parking
Banquet hall
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Clean and spacious tents
Good on-site restaurant
Cons:
Dirty bathroom floors
Inconsistent hot water

Categories

Cleanliness
8.08
The bathrooms had dirty floors which affect overall cleanliness.
Service
9.05
Standard quality for this hotel tier, with added features like thermal bags.
Location
9.59
The location is great, very close to the main attractions of the national park.
Room Quality
9.04
The tent was clean and spacious with a nice view.
Amenities
9.07
Includes a good restaurant and café on-site.
Value for Money
9.03
Considered a good value for the price within the national park.
Food and Beverage
9.08
On-site restaurant and café were very good.
Overall Experience
9.05
A great experience overall with minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:29

Property Description

Spectacular Nature Surroundings
Immerse yourself in the breathtaking landscapes of Torres del Paine National Park and enjoy the tranquil views of Serrano River right at your doorstep.

Comfortable and Affordable Accommodations
Relax in one of our 48 cozy guestrooms and revel in the homely atmosphere, providing you with a comfortable stay after a day of exploration.

Convenient Amenities
Benefit from complimentary onsite parking and a helpful front desk to assist you during your stay, ensuring a stress-free and enjoyable experience.

For an unforgettable getaway amidst nature's wonders, book your stay at Domos Río Serrano - Caja Los Andes today!

Important information:

Take in the views from a garden and make use of amenities such as a banquet hall.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 17 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
D
Douglas
10
Ótima opção barata dentro do parque nacional
Pros:

A barraca era limpa e espaçosa, com linda vista ao rio e um cantinho externo para comer. Nos deram bolsas térmicas pra aquecer os pés de noite. Os banheiros tinham chão sujo e a água não aquecia tanto, mas isso é normal em banheiros compartilhados. Tem um restaurante e café muito bom dentro do mesmo ambiente. A localização é ótima, bem perto dos principais atrativos do parque nacional.

2025-10-09 via Nuitee
N
Norbert
10
Pros:

2025-05-07 via Nuitee
V
Verified traveler
6
Pros:

Lugar lindo e incrivel, faz muito frio e nao se pode cozinhar no local, o que deixa a desejar por ser um camping .

Restaurante no local, caro e comida razoavel

2025-05-07 via Nuitee
N
Nancy partner
8
Pros:

Aux portes du parc national. Nous avons dormi au domos une nuit où il a fait TRÈS froid. On nous a fourni une bouillotte chaude et suffisamment de draps pour être confortable, mais nous avons tout de même dormi habillé. Bon restaurant à l'accueil avec des prix raisonnables contrairement au parc.

2025-04-20 via Nuitee
N
Norbert
10
Pros:

__yy

2025-04-17 via Nuitee
A
Apoorva friends
8
Pros:

Francesca at check-in was really sweet and helpful! The café serves pizzas, sandwiches, beer and cocktails which make for a good meal after long days of hiking but over many days can feel limiting.

The tents themselves include an airmattress and a single side table. Its a good deal. Its important to note though that the wind in the park can be upwards of 100 kmph which is noisy outside but even noisier inside the tent. So pack with you some noise cancelling ear buds so you can sleep well.

There are two shared toilets and two shared showers. They are in ok condition, could be a little cleaner. Only one of the showers had hot water. But even that felt like a luxury given them we were camping/glamping.

Worth noting that this property is located right outside the park, so you need to check-in each time you re-enter. This is not at all a hassle and I believe this is what allows the property to be a bit more affordable than the remaining options in Torres del Paine. Overall, good stay and would stay here again.

2025-03-24 via Nuitee
H
HENG friends
8
Pros:

Tent door zipper difficult

2025-03-10 via Nuitee
R
Rita Cristina partner
8
Pros:

A natureza do lugar é muito bonita.
Os banheiros estavam razoavelmente limpis mas o box de tomar banho estava sujo.
Os preços no restaurante local são muito caros.

2025-03-03 via Nuitee
P
Petra
4
Pros:

We booked a Domo for one Night Glamping close to the Torres del Paine National Park. The air matress in the tent was loosing air and it was promised to us that they will take care about the damage. But nothing happened.
in the middle of the night we layed on the blank Wood flour! We had to sleep in our car, since it was cold and impossible to stay.
We contacted the owner of the site three times by email and complained, but there was no reaction and no refund - nothing!
As we learned from other guests, our case is not something extraordinary, and is happening from time to time.
It was the most customer unfriendly place we ever have spend our holidays.

2025-03-02 via Nuitee
M
MARCO
10
Pros:

.

2025-02-06 via Nuitee
S
Stéphanie partner
10
Pros:

Après avoir lu plusieurs reviews mentionnant le froid et le matelas qui dégonfle, on avait peur que cela soit le cas, mais au final, nous avons très bien dormi!
Le matelas n'a pas dégonflé en deux nuits et nous n'avons pas eu frois du tout...en fait c'est le contraire, nous avons eu chaud avec la grosse couette épaisse qui est fourni!

Le personnel au restaurant était super et les repas vraiment très bon.
Nous avons adoré notre séjour à cet endroit!

On recommande pour ceux qui sont habitués d'aller en camping, mais qui aimerait avoir un petit luxe (surtout lorsqu'il pleut en Patagonie!)

2025-02-06 via Nuitee
J
Jessica partner
10
Pros:

El servicio de la muchacha de recepción fue sumamente amable en todo momento, los domos y baños se encuentran bastante limpios y mantienen bastante bien la temperatura, por lo que a pesar de estar al aire libre no llegamos a sentir frío. Los baños tienen agua caliente, están un poco distanciados de los domos pero funcionan bastante bien!

2025-01-29 via Nuitee
R
Radka
10
Pros:

very nicely situated campsite, comfortable beds and warm duvets in igloo tents. Social facilities clean, hot water in the shower. In the restaurant you can have a meal, but if they serve a group of more people, you have to wait an hour, but they have an excellent aperol spritz. The electricity is turned off for the night and if you get up before seven, the water doesn't run. The lady at the reception was nice, helpful and spoke fluent English, I got a lamp and a blanket from her in addition

2025-01-15 via Nuitee
W
Wolfgang
10
Pros:

Location is wonderful. Can recommend the burgers in the restaurant.

2025-01-12 via Nuitee
A
Ana
10
Pros:

Everything was great in a beautiful place. Only thing that needs improvement is water pressure on showers

2024-12-18 via Nuitee
R
Rosemarie partner
10
Pros:

Good value for TDP. Beautiful campgrounds in the valley facing the mountains and up against the Rio Serrano river. Dome tents are sparse, just a bed and nightstand, but tents are good quality and blankets are super thick. Rechargeable nightlamps must be returned each day to recharge but only last about 30 minutes at night. Each site has a shelter with picnic table and plug. Plentiful clean campground bathrooms and good showers. Power AND water are OFF 11pm-8am. Lovely small restaurant on site also. Very friendly staff!

2024-11-20 via Nuitee
M
Madeleine
10
Pros:

Super tente, confortable malgré le froid. Bon restaurant et personal super sympa

2024-11-14 via Nuitee