Sino House Phuket Hotel - SHA Plus

Hotels
8.5 (380 reviews)
1 Montree Rd., Muang , Phuket Town , th

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noisy air conditioning
Outdated gym
Firm beds

Categories

Cleanliness
8.46
Rooms were generally clean, but some guests mentioned noise and issues with maintenance.
Service
9.43
Staff were consistently described as friendly, helpful, and accommodating.
Location
9.47
Centrally located with easy access to Old Town and nearby amenities.
Room Quality
8.42
Rooms were spacious and appealing, though some guests found beds firm and amenities lacking.
Amenities
7.45
Facilities and gym were noted as outdated and lacking equipment.
Value for Money
8.41
Good value with reasonable pricing, but issues with some amenities.
Food and Beverage
7.46
No detailed comments; noting that breakfast could be improved.
Overall Experience
8.93
Most guests expressed a desire to return, highlighting a positive stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:14

Property Description

Spacious Rooms with Modern Chinese Decor
Experience luxury in every detail with spacious rooms adorned with modern Chinese decor and dark wood furnishings. Enjoy the natural light streaming in through floor-to-ceiling windows, and unwind with complimentary minibar offerings.

The Raintree Spa and Dining Delights
Indulge in rejuvenating body massages at The Raintree Spa, offering a sanctuary of relaxation. Delight your taste buds at Glass House At Sino Restaurant, where traditional Thai and Vietnamese dishes are served in a charming outdoor setting.

Convenience and Comfort
Benefit from free WiFi, free parking, and a 24-hour front desk for all your needs. Make use of the hotel's meeting rooms, car rental services, and tour desk to enhance your stay. Phuket's city center, Wat Chalong, and Phuket Beach are all easily accessible from this prime location.

Book now for an unforgettable stay at Sino House Phuket Hotel.

Important information:

Please note that guests of Sino House Phuket Hotel are eligible for:
- 50 % discount for spa menu at The Raintree Spa
- 10% discount for menu (not including drinks) at Glass House At Sino Restaurant

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for THB 600 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 380 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
A
anas • family_with_children • se
10
Definitely recommended stay
Pros:

Amazing lovely personnel, made us feel at home and are very polite. Hotel location is great just a short walk to town. Also great spa just beside the hotel and gives 50% discount for hotel residents

Cons:

They can be more generous with toilet paper they put one roll when they clean but since we don’t like daily cleaning it’s not enough for us, but when asked the receptionist for one more it wasn’t a problem

2026-02-12 • via Nuitee
A
Anneka • solo_traveller • gb
7
Ok stay for the cost.
Pros:

There isn’t a huge amount around but enough for some restaurants, and a mall that had different food options in as well.

Cons:

The location was a bit far out if you want to explore the old town but if you don’t mind walking then perfect! Breakfast was a little strange it was sent to your room on the time you request, and was very small.

2026-02-08 • via Nuitee
E
Ellen • family_with_children • nl
9
Goed ingerichte, grote schone kamer
Pros:

Hartelijk verwelkomd, zeer vriendelijke beleefde jongen bij receptie.. Keurige en gezellig ingerichte kamer, met leuke details en aankleding, goede verlichting. Douche en wc heel schoon, goede straal water (niet heel warm).
Alles was brandschoon en leek als nieuw. Het hotel is ruim opgezet en ligt in Phuket Old Town dus alles op loopafstand met genoeg eettentjes in de buurt. Kamer lag aan achterkant en het was stil. In de ochtend ontwaken met gezellige vogelgeluiden van wat verder weg.

Cons:

Bij het uitchecken was er iemand anders bij de receptie, en die keek niet op of om naar ons. Misschien was het druk, maar ze kon op z'n minst even oogcontact maken.
Een groot verschil met de vriendelijke ontvangst de avond ervoor. Anders had ik een 10 gegeven.

2026-01-31 • via Nuitee
A
Antoine • couple • us
10
2026-01-31 • via Nuitee
M
Michael • couple • ca
9
Enjoyed the spacious and clean rooms. Design of hotel was beautiful and location was great
Pros:

Cool building, room was big and spacious, shower was great, really nice having the room cleaned/bed made daily. Highly recommend.

Cons:

If you’re traveling with kids be careful around the stairs! Our toddler wandered off on our way to the elevator and fortunately went for the stairs rather than through the railing.

2026-01-27 • via Nuitee
C
Christophe • couple • fr
8
Séjour agréable
Pros:

Le nécessaire pour manger avec table , chaises, micro ondes, canapé.Bien situé proche old Town . Petit déjeuner servi en chambre correcte.

Cons:

Nécessité de rafraîchir les chambres, wifi un peu léger.

2026-01-24 • via Nuitee
G
GAMZE • extended_group • tr
10
2026-01-22 • via Nuitee
C
christian • couple • fr
6
Pros:

Lit confortable

Cons:

Pas de salle de restauration, petit déjeuner à commander la veille, très peu de choix, servi sur plateau dans emballage plastique
Réglage douche compliqué

2026-01-21 • via Nuitee
E
Elizabeth • couple • au
10
Wonderful location. Great staff. Beautiful room.
Pros:

We were given an upgrade to a very spacious and peaceful room. The lovely Thai staff at the front desk worked above and beyond to make us happy....and happy we were!!! The House Keeping staff did a great job, always smiling, and the rooms were so clean. There was lots of fresh bottles of water in glass bottles, instead of plastic, which we really appreciated 👏 The Rainforest Spa centre at Sino House was wonderful 😀 The lovely massage therapists were kind, funny and courteous and their massages were fantastic. We got lovely cups of tea and refreshing towels both before and after our massages.
The location of Sino House was great. Close enough to the activities of Old Phuket Town, like the Sunday night market and Talang Road, and just far enough away to be out of the craziness.
We will definitely come back again. 😍🥰🙏🙏

Cons:

No complaints from us.

2026-01-20 • via Nuitee
N
Nuttiyakorn • extended_group • th
5
Pros:

ชอบการตกแต่งค่ะ แต่ว่า ห้องราคาสูงมากช่วงที่ไป

Cons:

ก็อกน้ำเสียแต่ก็มีช่างมาดูแลให้ ค่ะ อาหารเช้าไม่ดีเลยไม่สมกับราคาค่าห้อง

2026-01-19 • via Nuitee
R
Rajwantee • couple • mu
7
we enjoyed our stay at Sino House and I would recommend.
Pros:

Liked the massage. It was so relaxing. They are professionals. value for money.

Cons:

There could have been more options for the breakfast, but it was not that bad.

2026-01-19 • via Nuitee
J
Janine • family_with_children • de
9
Preis - Leistung Super!
Pros:

Das Zimmer war sehr geräumig und sauber.
Lage war super. Nicht direkt im Geschehen, fußläufig gut zu erreichen.

Cons:

Das Frühstück (extra zu bezahlen) wurde aufs Zimmer geliefert. Hat uns aber nicht so gut geschmeckt. Da sind wir dann auswärts essen gegangen.

2026-01-19 • via Nuitee
C
Callme_Zhali • family_with_children • it
10
2026-01-17 • via Nuitee
M
Matt • couple • gb
6
Lovely place for a city stay
Pros:

Super friendly helpful staff

Cons:

Little bit basic in the room.

2026-01-15 • via Nuitee
D
Diana • couple • cz
8
2026-01-15 • via Nuitee
R
Rätzmann • couple • de
8
2026-01-14 • via Nuitee
I
ingrid • family_with_children • es
10
2026-01-10 • via Nuitee
T
Tiffany • family_with_children • au
3
Pros:

Staff were great. Location was perfect.

Cons:

Ok the staff were very friendly and approachable one staff member went above and beyond with his kindness I think his name was suong. His shifts started at 2pm he was amazing,kind and helpful. The location was perfect walking distance to main streets like Thalang Rd only 6 minute walk. The hotel grounds were clean and kept tidy. We had two rooms 217 and 218 both rooms were large. But the bathrooms were full of mould. I did not want to shower in this room. I wore thongs in shower and slipped over I was only trying to avoid the mould. The other room we booked was the same.Ok the bedding underlay on the bed in room 217 was disgusting it was stained like really stained as per photos. Normally we would not check but both rooms had a fold out lounge, which my mum slept in the bed and my daughter slept on lounge sofa lounge we asked for bedding linen for this but they said no as they did not have enough. So the next day we asked again they gave us a sheet and said we needed to pay for the cleaning of sheet. I told them the room is advertised as a queen bed and a sofa bed. They agreed on sheet only without charge. So my mum used towels to put over her as underlay was wrong in so many ways . This is why I gave the room a one star

2026-01-06 • via Nuitee
A
Anne louise • couple • gb
8
We were only there one night and it was perfect for our needs
2026-01-06 • via Nuitee
C
Costanza • extended_group • it
10
Pros:

comodità vicino a tutto

2026-01-04 • via Nuitee