48 Collection Hotel by Eco Nest

The shower

đặt phòng trên booking một chỗ, tơi nơi nhân viên bao tới địa điểm khác và phòng không giống mô tả. nên tôi đã không sử dụng, làm mất thời gian của khách hàng qua.

There were so many mosquitoes in our room! We killed at least 20 and there were more still

Ze konden ons verblijf niet uitvoeren

It was dirty and there were ants crawling all around the floor, there was also no real shower which was gross.

Everything

Windowless room (which wasn’t in the listing description). Quite a few mosquitoes in the room when we arrived and lots more smashed on the wall. Only provided one (very worn) towel. Bed was extremely hard. Had we not been catching the train the same day I would not have stayed at this hotel. You can get a much nicer place for an extra couple hundred dong.
Location was not as the listing, it was the next street south, so had a hard time finding the place.

Das Waschbecken im Badezimmer (zi 603) ist ausgerissen, es waren im Bad dunkle lange haare zu finden (definitiv nicht von uns;)
Obwohl wir explizit Ankunft zw 13-14 Uhr auf Anfrage gemeldet haben, wurden dann bei Ankunft um kurz nach 13 Uhr nochmal 100.000 Dong Aufpreis pro Stunde vor 14 Uhr veranschlagt. Es wäre fair gewesen, dass zumindest mitzuteilen.

Ens hagués agradat que ens haguessin netejat l'habitació en 5 dies. Vam haver d'anar personalment a demanar el paper de water i que ens canviessin les tovalloles.

The address wasn't the one mentioned here on booking so we walked a bit more with our lugguge until we contected them to tell us where to go. It's only like a block or two away but still, it was someting that we could have avoid.

They changed the location of my accommodation at less than 24 hours notice; too late for me to find somewhere else. The "upgraded" room I was given as compensation was in very poor condition, see photos. I had to have an argument to get another room which was only marginally better. The Reception staff are inexperienced / untrained. Whilst I was out getting breakfast, the housekeeper cleared my room thinking I had left - 2 nights before I was due to check out! I was fortunate I arrived back before my belongings were disposed of. I regret that I booked this hotel and wouldn't stay there again if they paid me.
I just noticed that they are still listing their address as 65 Nam Nam Ngu. This is a lie, they no longer have that property.

The staff, the property was nothing as showed in the images

Totally uncleaned

Old rooms and extremely uncomfortable mattresses. The staff was completely absent, but the guy at the front desk was always kind despite the various issues with the property.