Holiday Inn Express & Suites College Park - University Area by IHG

Hotels
•
Holiday Inn Express
8.4 (731 reviews)
9020 Baltimore Avenue , College Park , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
7.6
There were mentions of cleanliness issues, particularly in terms of mold and unclean sheets.
Service
9.1
The staff were consistently described as friendly and helpful.
Location
9.1
Positive comments highlighted the hotel's convenient location.
Room Quality
7.1
Some reviews mentioned issues with room quality, including uncomfortable beds and run-down conditions.
Amenities
8.6
Amenities like the breakfast and workout room received favorable comments.
Value for Money
8.1
Overall value was debated, with some considering a refund due to certain shortcomings.
Food and Beverage
9.1
Breakfast received positive feedback, with many guests enjoying the options available.
Overall Experience
8.5
Overall experience was mostly positive despite specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:38

Property Description

Convenient Location & Nearby Attractions:
Holiday Inn Express & Suites College Park - University Area is ideally situated less than a mile from the University of Maryland and a short 10-mile drive from Washington, D.C.

Complimentary Amenities & Leisure Facilities:
Enjoy a range of free perks including breakfast, parking, local calls, and weekday newspapers. Take advantage of the fitness center, seasonal outdoor pool, and cozy accommodations equipped with modern amenities.

Ideal for Business Travelers:
Business guests will find free high-speed Internet, a business center, and convenient copy/fax services. After work, unwind in well-appointed rooms featuring essentials like coffee makers, safes, and cable TV with HBO.

Book now to experience a seamless blend of comfort and convenience at Holiday Inn Express & Suites College Park - University Area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Mon, May 24, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 731 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.5
J
Jennifer • solo_traveller • us
10
2026-09-17 • via Nuitee
X
Xiaoping • solo_traveller • ca
9
Pros:

Clear and good breakfast.

2026-09-17 • via Nuitee
G
Gabriella • couple • us
4
Not satisfied with this hotel and would not recommend
Pros:

They had French vanilla coffee creamer and parking was only $6 and the dove shampoo and conditioner

Cons:

I was told I would get a late check out at 12 pm and I was being rushed out at 11 am and the manager was rude. The room was freezing and it is off a main road so there was a lot of noise from cars driving.

2026-09-16 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-09-16 • via Nuitee
R
Rebeca • solo_traveller • us
9
2026-09-12 • via Nuitee
E
Eriks • solo_traveller • lv
9
2026-09-04 • via Nuitee
M
Mariya • family_with_children • us
1
A very uncomfortable stay and not an experience I would repeat.
Pros:

I had such an uncomfortable stay that it is hard to see the positives, but here they are: the suite had two bathrooms (one had a shower), and the breakfast was decent. Unfortunately, it was difficult to enjoy breakfast because the dining area was too cold. The location was good for us.

Cons:

We are a family of four and stayed in a King Suite with Sofa Bed. This was one of the worst hotel experiences I’ve had, and I would not stay here again.

1. The windows cannot be opened. I was told this applies to all rooms.
2. You cannot completely turn off the AC. Even when set to OFF, the unit periodically blows cold air. The room was like a meat locker when we arrived, so we turned the AC off, but it continued blowing cold air throughout the night.
3. The blanket provided for the sofa bed was extremely thin. I couldn’t sleep the entire night because I was too cold. I spoke with another guest the next morning who had experienced the same AC problem and had been advised to unplug the unit from the wall. Early in the morning, I finally turned the heat on (which is ridiculous provided it was warm outside), but even then, the room would warm up and later start blowing cold air again. The breakfast area was also uncomfortably cold. Such a waste of energy.
4. The futon was extremely narrow. It was the narrowest futon I’ve ever seen offered as a sleeping space for two people.
5. We could not connect to Wi-Fi from the room - had to go to the lobby.

2026-09-02 • via Nuitee
V
Velimir Loncar • extended_group • us
10
2026-09-02 • via Nuitee
C
Carey • solo_traveller • gy
7
2026-09-01 • via Nuitee
D
Dalston • extended_group • us
9
Staff was helpful, property was clean, convenient location and food was easily accessible.
Pros:

The breakfast was pretty simple with options to please a variety of preferences. Most of the staff were pleasant and was constantly cleaning.

Cons:

The fact that there is one way to access and exit the property.

2026-08-31 • via Nuitee
J
Jovan • couple • us
1
We didn’t stay
Pros:

Nothing

Cons:

The staff was highly disrespectful

2026-08-29 • via Nuitee
H
Hector • couple • us
10
Definitely come back
Pros:

Everyone was friendly and the place. It was clean.

Cons:

They organize

2026-08-26 • via Nuitee
F
Frederic • couple • us
1
Cons:

Maintenance outside of my window did not let me sleep early in the morning. The noise from outside my window was horrible . Why charge $6 for parking that could be free ??

2026-08-25 • via Nuitee
P
Panagiota • couple • us
10
2026-08-24 • via Nuitee
J
Josue O • couple • us
10
2026-08-24 • via Nuitee
M
Mathan Kumar • couple • us
10
2026-08-16 • via Nuitee
A
Aarushi • extended_group • us
1
Cut off water supply mid shower, right before a concert causing 3 hr delay and almost missing it
Pros:

Clean rooms, facilities were good but the front desk lady is despicable.

Cons:

They cut off water supply minutes before a concert causing a 3 hour delay, my friend was caught mid shower and the front desk lady was super unprofessional and rude about this. Cannot name her because she wasn't wearing a uniform with a name tag, which I now think was on purpose. They did not inform us about the cut, slid a notice with THE WRONG DAY BOLDED OUT 3 HOURS BEFORE CUTTING IT, AND LATER TRIED TO JUSTIFY IT AS A TYPO. DO NOT STAY HERE THERE ARE PLENTY OF OTHER DECENT OPTIONS

2026-08-13 • via Nuitee
T
Talayeh • couple • us
10
Pleseant, friendly and comfortable!
Pros:

The room was spacious enough for us, not a lot of noise. I was originally worried about leaving my car in the parking lot but it was just fine. No noise up and down the hallways and the elevators were fast!

Cons:

Breakfast (although it was free) didn’t have that many options, but can’t complain too much about something free.

2026-08-11 • via Nuitee
L
Latoya • couple • us
8
2026-08-07 • via Nuitee
V
Velimir Loncar • extended_group • us
10
2026-08-06 • via Nuitee