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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Covered parking
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Garage
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Charming Xishu Garden Inn in Chengdu
Garden Oasis: Enjoy the serene garden and terrace at Xishu Garden Inn, perfect for relaxation and unwinding after a day of exploring Chengdu.
Delightful Dining: Indulge in delicious meals at the on-site restaurant, offering a variety of dishes for a satisfying dining experience.
Convenient Services: Benefit from 24-hour front desk assistance, concierge services, and currency exchange, ensuring a seamless stay for all guests.
Experience comfort and convenience at Xishu Garden Inn - book your stay now for an unforgettable Chengdu getaway!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Xishu garden inn is absolutely the warmest place I've ever stayed!!!
Staying at this hotel felt less like staying at a hotel and more like visiting close friends or a nice family member.
From the very first day, the atmosphere was incredibly warm, welcoming, and caring. The hosts genuinely go out of their way to help with everything — and they do it with such kindness and patience.
No matter what we asked, they always explained everything in detail. Whether it was recommendations for the best traditional Chinese massage, buying some tea or a good place to get a haircut, they were always happy to help and made us feel completely taken care of.
The cleanliness deserves a special mention — everything was spotlessly clean, well maintained, and very comfortable. You could really feel the care and attention in every detail!
I cannot recommend this place enough!
If you are thinking about staying in Chengdu, I wholeheartedly recommend choosing this place.
It truly made our stay special and unforgettable!!!
El personal muy amable
I love every single thing about this hotel. The room is super cuteee and comfortable. Smells nice from the moment we stepped into the lobby. The breakfast is also good! And the garden… lovely!
But i have to say the main thing I love about this place is the staffs. They can speak english very well and they are all so helpful from the moment we arrived. We had trouble using alipay and the staffs were so kind in helping us to resolve the issue.
They also helped us booked the ticket to panda base. When we had to leave for the airport early in the morning, they even offered to pack us some breakfast. I can’t say thank you enough 🥹❤️
Nothing.
The staff is warm, welcoming and all speak English very well. There is a personal touch when dealing with the guests. The location is perfect as it is close enough to the center but not in an area with only tall buildings. Many shops and eateries around with a feel of the local community as well.
Some of the automatic lights in the bathroom will switch itself on in the middle of the night. Since the toilet is not in an area separated from the shower, the automatic toilet cover will always open up when you don't need to use the toilet. I think automatic toilet is only suitable when you have a separate cubical for using the toilet.
The hotel is very modern and comfortable. There were even electronic curtains in my room. The bed was very comfortable and there was a good choice at breakfast. Above all, the staff were excellent. They were smiling and helpful, especially when booking tickets and planning excursions. I extended my stay. I strongly recommend. Thank you to all the staff.
Nothing
ארוחת הבוקר הייתה ממש טובה ! עם הרבה בחירות והכל טעים !במיוחד הצוות מושלםםםםםםם! התקשורת איתן הייתה ממש טובה ! קיבלנו מענה על הכל השאלות במהירה ! נהננו מאוד ואם ניסע לצ'אנגדו שוב נבחר את המקום הזה בלי ספק !
אין
The hotel is well located, with very cute decorations (lots of pandas, of course!). The breakfast was good, and we were able to do an early check-in, which was much appreciated.
The bathroom was spacious and the toilets were high-tech, adding extra comfort to our stay.
Wunderschönes Zimmer und sehr hilfsbereite und Rezeptionistin
All good
Nothing
The staff were helpful with our plans, we liked the cafe arrangement
Staff very kind and helpful
The best hotel in Chengdu! Staff are extremely friendly and happy to help, they helped me send a parcel of items back to New Zealand, while I was travelling in Chengdu. Staff were happy to answer my questions and assist me. Another staff member was very friendly and asked me if I wanted breakfast, and had them cooked immediately for me. She also made me and my brother coffees, and offered me fresh fruit, for free.
The hotel room was great, they even gave me a free upgrade. It was a large, spacious room, and was panda-themed! By far the most cute and aesthetic hotel I’ve ever stayed at. The attention to detail is amazing. It was also very clean and had all amenities we needed.
Location is also great, lots of shops and food stores nearby. The atmosphere was bustling.
La habitación es grande y bonita. Instalaciones muy limpias.
La zona está bastante chula para dar una vuelta y está muy cerca de un templo muy famoso.
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