Shenzhen Novotel Watergate

Hotels
•
Novotel
7.7 (542 reviews)
1019 Shennan Zhong Road. , Shenzhen , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.95
Several reviews mentioned cleanliness issues including odors in rooms.
Service
8.95
Mixed reviews; some staff were found helpful, but issues with communication were noted.
Location
8.95
Convenient locations mentioned, though access to the hotel was challenging.
Room Quality
6.95
Comments on aging facilities and inadequate privacy in room design.
Amenities
6.95
Amenities like the pool were criticized for being unusable or inadequate.
Value for Money
7.45
Mixed sentiment; reasonable pricing but some guests felt it didn't meet expectations.
Food and Beverage
6.95
Multiple mentions of poor breakfast quality and limited food options.
Overall Experience
8.45
Positive experiences from specific guests, despite individual issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:41

Property Description

Convenient Location
Novotel Watergate Shenzhen is strategically situated just a 10-minute drive from the City Centre, offering easy access to popular attractions such as Happy Valley and Window of the World within a short 20-minute drive.

Modern Amenities
Enjoy a comfortable stay in the tastefully decorated modern rooms equipped with air conditioning, minibar, and cozy seating area. The hotel also boasts an outdoor pool, fitness center, and two dining options serving Asian and international specialties.

Environmental Consciousness
In addition to its array of facilities, Novotel Watergate takes pride in its eco-friendly initiatives by reducing single-use plastics in toiletries.

Book your stay at Novotel Watergate Shenzhen for a memorable and sustainable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 542 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 6.95
Amenities: 6.95
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 8.45
H
Hind • couple • fr
10
Confort
Pros:

Très confortable

Cons:

Pas assez de choix au petit déjeuner ,énormément de porc peu d options pour les gens qui ne mangent pas de porc .Meme pour les omelettes ,le cuisinier manie du porc dans les deux poêles donc impossible de manger une simple omelette

2026-02-13 • via Nuitee
S
Saad • solo_traveller • pk
7
It was good.
Pros:

Clean, quiet, comfortable.

Cons:

Wifi too slow and too restricted

2026-02-12 • via Nuitee
N
Nga • extended_group • se
7
2026-02-11 • via Nuitee
M
Michel • couple • th
10
2026-02-10 • via Nuitee
V
Vadim • solo_traveller • de
7
2026-02-08 • via Nuitee
W
Wang • couple • br
8
2026-01-31 • via Nuitee
S
Steve • family_with_children • ru
9
2026-01-29 • via Nuitee
L
Leslie • family_with_children • gh
8
2026-01-28 • via Nuitee
G
giacobbe • family_with_children • hk
10
Pros:

Easy to travel the city from the hotel

Cons:

Nothing

2026-01-26 • via Nuitee
I
Ikeba • solo_traveller • jp
8
2026-01-25 • via Nuitee
R
Rex Chukwuemeka • family_with_children • ng
9
Pros:

The staffs were very helpful

2026-01-25 • via Nuitee
N
Nadmid • family_with_children • mn
8
2026-01-22 • via Nuitee
亭諭 • solo_traveller • tw
10
Pros:

浴缸🛁很棒、廁所馬桶挺高級的還有輕水療
地理位置不錯
也有送小點心

餐廳的上海菜也好吃

下午會再住

2026-01-20 • via Nuitee
C
Christian • solo_traveller • fi
10
2026-01-20 • via Nuitee
W
Wei Qi Sarah • solo_traveller • sg
6
2026-01-19 • via Nuitee
C
Christian Jay Albaran • extended_group • sg
8
Pros:

All

Cons:

Nothing

2026-01-19 • via Nuitee
P
Piyanuch • couple • th
9
2026-01-19 • via Nuitee
S
Syed • couple • sa
10
2026-01-19 • via Nuitee
B
Bartosz • couple • pl
10
Very nice stay
Pros:

- Close to different metro lines
- Huge room

2026-01-18 • via Nuitee
M
matteo • solo_traveller • it
8
2026-01-08 • via Nuitee