Palais De Mahe - A CGH Earth Experience

Hotels
•
CGH Earth
9 (208 reviews)
Door No: 4, R.S NO: 239, Rue De bussy Street (Lal bah door sastri Road) , Puducherry , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive and friendly staff
Great location and beautiful property
Cons:
Ongoing construction disturbances
Some issues with room maintenance and food service

Categories

Cleanliness
8.33
Some reviews mentioned ongoing construction which affected the cleanliness perception.
Service
9.8
Numerous reviews highlighted exceptional service and helpful staff.
Location
9.34
Reviews point out the great location, adding to the overall experience.
Room Quality
8.29
Some comments suggested rooms need freshening up, though many were satisfied.
Amenities
9.32
Amenities like the rooftop dining area and pool were praised by guests.
Value for Money
8.78
Comments indicated some felt pricing was a bit high, but many still felt it worth it.
Food and Beverage
8.83
While food was praised, there were mixed reviews regarding breakfast service.
Overall Experience
9.3
Overall, guests enjoyed their stay, highlighting memorable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:14

Property Description

Luxurious Amenities and Convenient Location
Palais De Mahe in Pondicherry offers an outdoor swimming pool, a massage parlour, and free Wi-Fi access. The property's strategic location, just 2.5 km from Aurobindo Ashram and with easy access to nearby attractions, makes it an ideal choice for travelers.

Comfortable Rooms with Modern Facilities
The rooms at Palais De Mahe are equipped with air conditioning, a minibar, and a seating area for utmost comfort. Guests can also enjoy amenities like an electric kettle, private bathrooms with a bath, and a hairdryer. The presence of a desk, safety deposit box, and fan adds to the convenience.

Exemplary Services and Dining Options
Guests can benefit from a 24-hour front desk, a terrace, a tour desk, luggage storage, and laundry services at the hotel. Additionally, the on-site restaurant, Mahe De Malabar, offers a delightful array of Indian and Continental cuisines, while Mahe Café serves hot beverages. With room service available, every need is catered to at Palais De Mahe.

Important information:

Please note the mandatory charges for New Year dinner & celebration. Charges of INR 7000 per person is payable directly at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 208 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
C
Coby • couple • au
10
Lovely property with attentive staff. Definitely recommended!
Pros:

Beautiful property, felt very peaceful and relaxing. The cocktails and food were excellent also. We were on our honeymoon and the hotel staff made sure to make our stay rememberable.

Cons:

One small thing we didn’t like was the water. I believe it’s filtered through a natural system so it had a funny taste. Not sure if this was due to the rains.

2026-01-20 • via Nuitee
S
Shruti • couple • in
10
We thoroughly enjoyed our stay at Palais De Mahe. It was extremely relaxing. With the staff being so courteous and alway
Pros:

There are very few instances where the property is exactly how it is shown on the pictures, and Palais De Mahe is definitely one of them. It ranks well in all aspects - Cleanliness, location, ambience, Staff behaviour and above all food.

2026-01-19 • via Nuitee
S
Stephen • couple • gb
5
Nice location but very expensive for level and standard of services and accommodation
Pros:

Good location

Cons:

Old facilities with limited food options. Guests from neighbouring rooms provided table and chairs outside of my bedroom and woke us up early.

2026-01-19 • via Nuitee
M
Maurits • extended_group • nl
8
Nice old building in French quarter, very clean rooms, good restaurant
2026-01-19 • via Nuitee
A
Ashish • couple • in
10
2026-01-12 • via Nuitee
A
anne • couple • fr
9
2025-10-29 • via Nuitee
S
Sumanth • family_with_children • in
9
2025-10-26 • via Nuitee
J
Jacob • family_with_children • in
9
Beautiful memories, felt like a different world
Pros:

The property is good, staff were polite, food served was fresh. Service was excellent. The breakfast was very good, especially when the cook was creative.

My daughter left her smartwatch in the hotel, the staff informed us and couriered it back home.

Cons:

Control on mosquitoes in the open areas especially dining and swimming pool.

2025-10-25 • via Nuitee
S
Shireen • family_with_children • my
7
Overall a pleasant stay.
Pros:

All the staff was very helpful and friendly. Shyam especially went out of his way to be helpful with very personal service.

Cons:

The hotel could do with a little freshening up. Heritage should not mean dated:) The kitchen could definitely do with improvement. The room service we ordered was disappointing - both international and Indian. Breakfast was a little better.

2025-10-24 • via Nuitee
S
Saree • solo_traveller • fr
10
Pros:

Everything is perfect. The place and all staffs are kind and helpful.

2025-10-18 • via Nuitee
A
Abbasi • couple • in
10
It was a great memorable experience
Pros:

The location, facilities and interiors

Cons:

Bit pricy

2025-10-08 • via Nuitee
P
Padam • solo_traveller • in
9
2025-10-01 • via Nuitee
B
Biba • couple • gb
10
Calm opulence at this beautiful hotel in Puducherry
Pros:

Had a simply wonderful stay here and hope to return.

Cons:

Nothing, all perfect!

2025-09-19 • via Nuitee
B
BANDYO • extended_group • in
9
Other than the construction work, which is surely a temporary coincidence, everything else is perfec
Pros:

Friendly staff, Rooms size and cleanliness, Location , Ambience, Food

Cons:

The construction work ongoing was clearly disturbing.

2025-09-19 • via Nuitee
J
JEAN RAMESHKOUMAR • couple • fr
9
Un hôtel de charme avec un ameublements de qualité et une piscine pour un moment de relaxation.
Pros:

Le petit déjeuner, le déjeuner et le dîner est servi par un personnel souriant et serviable dans une salle bien aérée au rooftop.

Cons:

Le restaurant est bien avec suffisamment de tables espacés . Le carte et les menus doivent évoluer avec des plats gastronomiques vu le niveau atteint de l’hôtel.

2025-09-13 • via Nuitee
C
Chaudhari • solo_traveller • in
10
Exceptional service! Excellent staff! Equally good ambience and location
Pros:

I don’t know where to start, the staff, the ambience, service, food everything was exceptional. The staff was so welcoming and helpful! They made my birthday trip very special. I highly recommend this hotel to everyone and I would definitely visit again. I am not naming any specific staff members because each one of them was exceptionally good. From reception to bus boys to restaurant and spa staff

Cons:

There wasn’t anything to not like.

2025-09-13 • via Nuitee
Étienne • couple • fr
6
Établissement en plein travaux , quelle déception
Pros:

Le personnel parfait
L’établissement très beau
les repas et le pdj très bien

Cons:

L’établissement est en plein travaux
Nous n’avons pas été prévenu, lors de la réservation
Des 7 h du matin il y a les marteaux piqueurs , c’est insupportable
la chambre est sombre et l’accès sur la terrasse impossible à cause des travaux
Lorsque vous êtes à la piscine , il y a le bruit et des gravas qui tombent dans l’eau
Nous avions réservé 3 nuits un palace , et c’est inadmissible de ne pas prévenir
Le personnel et le service client booking nous ont fait des propositions de dédommagement, nous attendons

2025-09-11 • via Nuitee
A
Andrew • family_with_children • gb
7
Pros:

Mostly everything

Cons:

LOUD construction and rats scurrying around pool area

2025-09-07 • via Nuitee
S
Shagufta • extended_group • in
7
Pros:

The location is really good, bang in the center of white town and all the famous restaurants and shops are at walking distance. The hotel itself is really good, very spacious rooms and the staff is very attentive and professional.
The breakfast spread was amazing, changing every day, enough continental/ ndian options keeping children, dietary limitations all in mind.

Cons:

Probably our luck, but there is construction work in the adjacent property and it was very noisy parts of the day..especially while enjoying the pool. This was the only disappointment. That they didnt inform us in advance.
Ofcourse to comp off, they offered discounts on meals and services.

2025-09-03 • via Nuitee
D
DrSanath • couple • my
9
Friendly staff, restful stay. The staff was always ever ready to help
Pros:

Location

2025-09-03 • via Nuitee