Venice Hotel Phu Quoc - Free Airport Shuttle & Sunset Town Tour

Hotels
9.2 (134 reviews)
9-17 Venice Street, An Thoi Ward, Phu Quoc City , Phu Quoc , vn

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Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Cons:
Small rooms
Noise from nearby establishments

Categories

Cleanliness
8.51
Some reviews mention cleanliness positively, but noise from nearby establishments affects the overall experience.
Service
9.98
Staff received several compliments for their helpfulness and friendliness.
Location
10
Many positive comments about the location being great for fireworks and attractions.
Room Quality
8.47
Rooms are considered beautiful but often noted as small.
Amenities
9
Amenities like a nice pool and free airport shuttle were appreciated.
Value for Money
9.46
Most guests felt they received good value compared to the experience.
Food and Beverage
8.51
Food received mixed reviews, with some experiencing issues with quality.
Overall Experience
9.69
General satisfaction is high despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:32

Property Description

Beachfront Location & Premium Amenities
Enjoy the stunning beachfront location and upscale amenities including an outdoor pool, fitness centre, and private beach area.

Family-Friendly Facilities
With a kids' club, waterpark, and spacious terrace, Venice Hotel Phu Quoc is perfect for families looking to have a fun and relaxing stay.

Comfortable Rooms & Exciting Activities
Relax in air-conditioned rooms equipped with modern amenities, and explore the area with bike and car rental services available.

To book your beachfront getaway at Venice Hotel Phu Quoc - Free Hon Thom Island Waterpark Cable Car & Sunset Town Tour, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.2
Based on 134 reviews
Cleanliness: 8.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.69
T
Thu Thuy • couple • jp
8
2026-01-31 • via Nuitee
M
METİN • solo_traveller • tr
7
2026-01-30 • via Nuitee
R
Robin • family_with_children • se
5
Cons:

Rude staff.

2026-01-29 • via Nuitee
I
ILIYA • couple • bg
10
Highly recommend as a great place to be in Phu Quoc island both as an exploration point but also as a walkable place to
Pros:

Location is top! Great value for money as well!

2026-01-26 • via Nuitee
K
Katarzyna • extended_group • pl
8
Pros:

Hotel jest podzielony na trzy budynki A,B,C
Budynek A i B są bardzo ładne i czyste .
Miła obsługa

Cons:

Dostaliśmy pokoje w budynku C , który bardzo mocno odbiega standardem od budynków A i B , poza tym budynek C jest po prostu brudny . Brudne pokoje , podłogi , wejście do hotelu.

2026-01-25 • via Nuitee
A
Ariela • couple • il
10
מאד מיוחד.
Pros:

מלון בעיצוב מהמם. ממליצה להתרשם מהעיצוב מה סרטונים המצויים ברשת.
נמצא במרכז sunset town. הכל נמצא במרחק הליכה ברגל. לחופים צריך לקחת מונית. מחירי המוניות ממש זולים ביותר.
א. בוקר טובה.
בסביבת המלון יש הרבה מאד מסעדות, בתי קפה וכו'.

החדרים קטנים, אבל מאד מאד מטופחים ומעוצבים. ממש חוויה מיוחדת להיות במלון כזה.

2026-01-21 • via Nuitee
J
Jakolkrit • family_with_children • th
9
Pros:

ห้องพักเห็นวิวทะเลสวย

2026-01-19 • via Nuitee
E
Elena Denisenko • family_with_children • cy
8
Good stay if not for the loud music
Pros:

Fantastic location, beautiful rooms , you can watch the fireworks and shows from balcony. Good food , friendly staff .

Cons:

Music from Clubs is extremely loud up to 11 at nights and loud even after . Not suitable when with a young child.

2026-01-19 • via Nuitee
S
Sandor • family_with_children • hu
8
Good location in the heart of the town.
Pros:

Breakfast is particularly alacarte (daily choice) and buffet. Unfortunately, there are only few changes over days.
Location is excellent for those ones wants to stay in the heart of the Sunset Wown. We could have seen the shows and fireworks every day twice from our balcony. But of course, due that location it is very noisy.
Unfortunately, most of the staff does not speak English well but they are helpful.
Hotel offers free airport shuttle.

Cons:

Street is very noisy during evenings due shows, fireworks and music.
Breakfast could be a bit more varied over days.

2026-01-18 • via Nuitee
J
Jiri Amir • family_with_children • cz
10
2026-01-18 • via Nuitee
H
HUNG YA • couple • tw
10
2026-01-15 • via Nuitee
K
Khalimova • family_with_children • tj
10
2026-01-13 • via Nuitee
M
Mariana • couple • bg
10
2026-01-10 • via Nuitee
J
JUNKO • solo_traveller • jp
4
次回はないかなぁ
Pros:

サンセットタウンの中心に立地してるので、何処にでも行きやすい。

Cons:

２泊目の夜から、シャワーがプールぐらいの温度のお湯しかでませんでした。
洗面もお湯が出なかったので、私の部屋だけじゃないのかなぁ…。
テレビのリモコンが調子悪いのは言ったら、すぐ直してくれました。
が、そのあとお湯が出ない事が発覚。
何度も言うとクレーマーみたいになりそうだったので、我慢しました。
年末年始の利用で、いつもより宿泊費が高いのにお湯が出ない、テレビのリモコン故障って、メンテナンスが行き届いてない気がします。

2026-01-08 • via Nuitee
A
Akshath S • family_with_children • in
5
Beautiful Aesthetic, Disappointing Hospitality
Pros:

The location is unbeatable and the interior decor is very tasteful and modern. It creates a great first impression.

Cons:

The biggest letdown was the staff. They weren’t particularly welcoming and seemed more focused on finding "petty" reasons to add extra charges to my bill rather than providing hospitality. It left a bad taste in my mouth, and for those reasons, I won't be returning.

2026-01-06 • via Nuitee
T
The Loi • couple • au
10
Fantastic!
Pros:

Great location, bar and jacuzzi pool with an among view .

Cons:

Non

2026-01-04 • via Nuitee
N
Noor Azura • family_with_children • my
9
Pros:

The deco was lovely, room is clean location so strategic,

Cons:

Nothing

2025-12-29 • via Nuitee
T
thi my linh • family_with_children • vn
10
2025-12-26 • via Nuitee
J
Jackie • family_with_children • au
10
Pros:

Location is phenomenal. Symphony by the sea show/fireworks every night. Vufest night market and Sunset Bazaar is almost directly downstairs (less than 5 min walk).

Cons:

Can be hard to sleep at night due to fireworks/music. Lobby is small and facilities are limited due to limited spacing. Breakfast was very meagre.

2025-12-26 • via Nuitee
F
Frank • couple • de
9
Die Unterkunft ist zu empfehlen.
Pros:

Die Zimmer mit Meerblick sind super vor allem beim Feuerwerk.

Cons:

Kommunikation mit dem Personal ist oft nur mit Übersetzungs-App möglich. Es wird selten Englisch gesprochen.

2025-12-19 • via Nuitee