LUCK APART 8 - Hanoi Westlake Balcony Studio

Hotels
7.9 (110 reviews)
483 Đường Âu Cơ Nhật Tân, Tây Hồ, Hanoi, Vietnam. , Hanoi , vn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable accommodations
Good amenities
Cons:
Poor service
Construction noise

Categories

Cleanliness
8.73
The room was noted as clean in multiple reviews.
Service
6.2
The check-in service was criticized for being absent and unresponsive.
Location
6.74
Noise from the construction nearby was mentioned, which negatively affected the stay.
Room Quality
9.19
The apartments were described as cozy and comfortable.
Amenities
9.22
Amenities like TV, Netflix, and cooking facilities were positively highlighted.
Value for Money
7.68
Given all aspects, value for money was rated fairly.
Food and Beverage
8.23
Cooking facilities available, indicating good food options.
Overall Experience
7.2
Overall experience was mixed, impacted by service and location issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:00

Property Description

Featuring lake views, LUCK APART 8 - Hanoi Westlake Balcony Studio offers stunning accommodation with balconies overlooking the serene surroundings. Enjoy the river and garden views just a stone's throw away from West Lake and Quan Thanh Temple.

Luxurious Amenities
Indulge in comfort with air-conditioned rooms, free private parking, and complimentary WiFi. Each unit boasts a terrace, fully equipped kitchen, flat-screen TV, and modern bathroom facilities.

Sightseeing Opportunities
Discover Hanoi with ease through available sightseeing tours and bicycle rentals. Ho Chi Minh Mausoleum and Hanoi Old City Gate are nearby attractions worth exploring.

Convenient Location
Only 17 km from Noi Bai International Airport, a paid airport shuttle service enhances your travel convenience. Book your stay at LUCK APART 8 and experience the best of Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 110 reviews
Cleanliness: 8.73
Service: 6.2
Location: 6.74
Room Quality: 9.19
Amenities: 9.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.2
P
Piotr solo_traveller pl
3
NIE POLECAM
Pros:

Bardzo dobre polaczenie na lotnisko, nie ma korkow

Cons:

Zameldowanie nieco skompikowane przez popsute glowne drzwi wejsciowe do budynku, do srodka mozna dostac sie jedynie poprzez bramę prowadzącą do piwnicy. W pokoju od samego wejscia bylo czuc nieprzyjemny zapach, okazalo się ze to materac lozka wraz z posciela. Reczniki rowniez nie pachnialy swiezo, podejrzewam ze byly bardzo stare. W lazience mnostwo plesni, sprzątanie tylko powierzchowne. Kilka minut po zameldowaniu pojawil sie czlowiek po pieniadze za wynajem., nie dostalem zadnego potwierdzenia. Kontakt z wlascicielem przed przyjazdem byl bardzo dobry, po wejściu do pokoju i zaplaceniu przestal sie odzywac. Zatrzymalismy sie tylko na jedną nic i cale szczescie. Nie wrócę już. NIE POLECAM.

2026-04-12 via Nuitee
S
Shauna solo_traveller ie
3
Disappointing accommodation
Pros:

Good location. Nice sized apartment and good kitchen amenities

Cons:

Apartment not clean. Bathroom looked like no one had cleaned it before I checked in which made me concerned about what level of cleaning the rest of the room had. The towels also smelled like mildew and the apartment itself was very dark. I messaged the manager and she said she would talk to the cleaner but despite me messaging multiple times to ask what the cleaner said, they never replied to me again. Also, the day I checked in, I was sent a message saying I could check out late. I messaged in the morning on my check out day, saying I would check out late. No one replied until 15 minutes before the original time saying late check out wasn't available and I needed to leave. Very poor communication with staff when there is an issue and at no time did I see any staff in the building.

2026-04-12 via Nuitee
S
Stephen couple us
5
302 - air con didnt work. Too hot for comfort.
Pros:

All amenities were present. Hot water was present. Quiet in the night. Fridge worked.

Cons:

It seems like it has barely been maintained since opening. The aircon kept shutting off (every 30 min) due to the fact it was never cleaned. This made the temperature unbearable through the night and constantly woke us up. I'm writing this message after waking up 5 times the night before. The white walls were dirty from stains. The sheets, due to the humidity were smelly. I had to ask for new sheets. And purchased my own fabric freshener to deal with the smells. The smells subdued after two days. Black mold in the bathroom. I wouldn't use the kitchen. It was very over priced for the maintenance given. I imagine it was a lovely place 2 years ago.

2026-04-07 via Nuitee
A
Alexei couple ru
10
Pros:

Отличный персонал отличный отель. Все отлично 👍

2026-03-22 via Nuitee
E
Ellen solo_traveller gb
10
2026-03-20 via Nuitee
M
Mishra couple in
8
2026-03-12 via Nuitee
M
Mai Phương couple vn
8
2026-03-02 via Nuitee
N
Ng couple vn
10
2025-10-02 via Nuitee
S
Stan couple ru
1
Cons:

the guy who s responsible for check in always absent , have to wait him all the time. last time they were absent at all and never responded zalo, phone, messages. disgusting experience with luggage late evening

2025-09-16 via Nuitee
M
Minh trí couple vn
8
Khá ổn phòng sạch - riêng tư chỉ tiếc là không có quạt và nhà bên cạnh đang xây dựng rất là ồn
Pros:

Sạch

Cons:

Ko có quạt, Nhà bên cạnh đang xây khả năng là vài tháng nữa mới xong sẽ phản phá ngày đêm Nhà bên cạnh đang xây khả năng là vài tháng nữa mới xong sẽ khoan đục ngày đêm, rất ồn ào

2025-09-14 via Nuitee
N
Nguyen Thu extended_group vn
10
2025-08-29 via Nuitee
couple vn
4
2025-08-23 via Nuitee
N
Nguyen Thu extended_group vn
10
2025-08-13 via Nuitee
A
Alexei couple ru
10
Pros:

Хорошая гостиница, хороший номер, все чисто. Удобства все есть. 10 из 10

2025-08-04 via Nuitee
N
Neev extended_group in
10
2025-07-28 via Nuitee
V
Valdas young couple lt
10
Exceptional
2025-06-21 via Nuitee
V
Valdas young couple lt
10
Exceptional
Pros:

soft bed, cozy room, everything is very clean, there is a TV, Netflix and other functions, you can cook food, there are enough tools. Very cool apartments

2025-06-21 via Nuitee
N
Nguyen young couple vn
10
Exceptional
2025-06-13 via Nuitee
D
Dinh young couple vn
9
Superb
2025-05-10 via Nuitee
J
Julia solo traveller vn
9
Superb
Pros:

We always go to this place when we come to school for the semester test and I’ve been enjoying the hotel and personnel for about four years already all good as usual!

Cons:

.

2025-04-29 via Nuitee