Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Luggage storage
-
Fax/photocopying
-
Tour desk
-
Facilities for disabled guests
-
Ironing service
-
Car hire
-
Currency exchange
-
Non-smoking throughout
-
Shuttle service (additional charge)
-
Concierge service
-
Wheelchair accessible
-
Kid meals
-
Lower bathroom sink
-
Fruits
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Security alarm
-
Thermometers for guests provided by property
-
Supervised childcare/activities
-
ATM/banking
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Offsite parking discounted rates available
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Reception hall
-
Covered parking
-
Secured parking
-
Garage
-
Health or beauty spa nearby
-
Hosted evening meal (reserve)
-
Bulk dispenser for toiletries
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation
Experience comfort and style at The Fern Denzong Hotel & Spa in Gangtok. Our 4-star hotel offers elegantly designed rooms equipped with modern amenities, including flat-screen TVs for your entertainment.
Convenient Facilities
Enjoy the convenience of free private parking, a restaurant, and a bar during your stay. Benefit from our 24-hour front desk, ATM, concierge service, and free WiFi. Whether you're here for leisure or business, we have everything you need for a seamless stay.
Explore Nearby Attractions
Located just a stone's throw away from Palzor Stadium, Enchey Monastery, and Namgyal Institute of Tibetology, our hotel is the perfect base for your Sikkim adventures. Make the most of your visit with easy access to these popular attractions.
Ready to elevate your stay in Gangtok? Book now at The Fern Denzong Hotel & Spa for an unforgettable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Pets
Pets are not allowed.
-
Internet
WiFi is available in the hotel rooms and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available extra bed.
People 6 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Comfortable
I liked the size of the room, the view of the mountains from my room and the proximity to M.G. road.
Almost all the staff were welcoming and helpful.
The veg options at breakfast were good. The sausages and baked beans tasted bad but I'm yet to find a 3-4 star Indian hotel that serves decent non-veg fare at breakfast.
Bilal at the front desk collected Rs 150/- as Sikkim tourism fee and then didn't bother to give me the receipt. When I checked in to the Elgin Norkhill, I had to pay the fee once again. It's not the amount but the principle involved when collecting someone's money. The receptionist at Elgin Norkhill promptly provided the receipt to me as soon as I repaid the fee.
Bilal also collected more than 5K from me for a Christmas Eve's dinner for my family of 3 saying that it was compulsory. I knew that it was not but I paid and actually enjoyed the dinner and performances with my family. While I understand the efforts and costs involved to arrange for such a dinner, you should clearly inform your guests in advance and not at the time of check in when we're tired and just want to get to our room.
The coconut cream in the cream roll that my wife ordered from the patisserie had gone bad. The chocolate cake that my daughter had ordered also tasted bad. The patisserie is best avoided.
The first three issues that I had were minor in comparison to this one. The bathroom in my room no. 505 is at a height from the rest of the room. Before my last day at the hotel, I tripped, fell and severely bruised my left arm after a shower. While I was glad that I did not break anything, I was bleeding and in pain. This accident occurred because the Fern Denzong does not have completely sealed shower cubicles but instead, a half glass partition arrangement due to which, the water ran out to the bathroom entrance. When my wife contacted housekeeping staff the person mentioned that the hotel did not even have Savlon, Dettol or any kind of antiseptic to deal with a situation such as this. Fortunately, my wife treated me with our own medical supplies and creams that she always carries with her. Be cautious around the bathroom area and be advised - carry your own medication and emergency supplies. The hotel is NOT prepared to deal with any kind of problem that you may face.
Lovely friendly staff and centrally located
Nothing
Breakfast had limited options. Live Dosa counter needs attention. Improper batter mix for Dosa and heavy idlies are surely a turn off.
Other food which we had ordered tasted very good.
Interrupted power supply and slow lift were spoilers.
My regular stay whenever I’m in Gangtok
Though the location is quite near to Lalbazar but that's the only advantage.
One of the worst hotel and management facilities experienced with a brand. Very poor services and amenities. Room service is pathetic. Staffs are lethargic and always bear a uncaring attitude, specially, Archana the front desk executive.
Room with mountain view
Centralised boiler system for hot water for which u need to wait 15 mins and waste 2-3 large buckets of water to get hot water.
Complementary food don't have that much non veg items
The food quality was so poor that me and my daughter got food infection the very night we had dinner at the hotel. We had to take antibiotics. The bed and linens we so dirty. All be beware the hotel is very bad and services very poor. Very bad experience.
The hotel is worse and food has caused food infection.
The location of this property is amazing. We stayed in junior suite room and had an awesome view of Khangchendzonga mountain range. Also this hotel is close by the MG marg. The staff were good. I loved the delicious food. 😊 this is my third visit to Gangtok and so far this is my best stay there.
I am a lazy fellow - so, walking path from MG marg to the hotel seemed bit steep for me. But for trekking enthusiasts, it can be a treat. 😊
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
