Holiday Inn Express & Suites Benson by IHG

Hotels
•
Holiday Inn Express
9.2 (299 reviews)
101 Water Place Landing , Benson , US
+1 919-701-2000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean property and rooms
Exceptional, convenient location (near I-95 and Tesla Superchargers)
Excellent breakfast
Friendly and attentive staff (majority of reviews)
Modern, comfortable rooms
Washer/dryer on-site
Complimentary infused water and soup; late snacks/fruit
Cons:
Reported dog feces/odor in carpet in one review (cleaning/maintenance lapse)
One front desk staffer argued/yelled at a guest
Difficulty entering hotel/parking due to nearby road construction
Deposit policy/issue mentioned by one guest
Wish for additional breakfast equipment (e.g., waffle machine)

Categories

Cleanliness
8.4
Multiple reviewers praised the property as impeccably maintained and very clean; however one review reported visible dog feces and lingering odor in carpet areas, which lowered the cleanliness score slightly.
Service
9.2
Most guests described staff as very friendly, attentive, and helpful; one incident of a front desk employee arguing and yelling reduced the score modestly.
Location
9.4
Location is repeatedly called excellent and convenient to I-95, restaurants, and amenities (Tesla Superchargers noted nearby); a reviewer experienced difficulty entering the hotel due to nearby road construction, slightly reducing the score.
Room Quality
9.4
Rooms are described as outstanding — clean, spacious, comfortable, quiet, modern and well equipped — leading to a very high score.
Amenities
9.1
Good on-site amenities reported: excellent breakfast, washer/dryer, snacks/fruit late in the day, infused water and soup in lobby, pool on property; minor wishes (e.g., waffle machine) keep this just under top marks.
Value for Money
9.2
Many guests called the stay excellent or 10/10 and indicated they will return, suggesting strong value; a deposit concern was mentioned by one reviewer but did not dominate sentiment.
Food and Beverage
9.4
Breakfast was repeatedly praised (some called it the best they’ve had), plus complimentary infused water/soup; small suggestions (additional waffle machine) keep it from a perfect score.
Overall Experience
9.5
Overall sentiment is highly positive with multiple 10/10 comments and returning guests; isolated negatives (dog incident, one rude staff interaction, parking entry issues) prevent a perfect overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Indoor Pool & Fitness Centre
24-hour Front Desk
Complimentary Buffet Breakfast

Experience relaxation and convenience at Holiday Inn Express & Suites Benson. Book now to enjoy all our amenities during your stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 299 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.4
Room Quality: 9.4
Amenities: 9.1
Value for Money: 9.2
Food and Beverage: 9.4
Overall Experience: 9.5
J
Jayro • couple • us
9
Pros:

The entire facility is very well kept with clean rooms. Breakfast was also great.

2026-11-06 • via Nuitee
E
Edith • couple • us
10
2026-11-05 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Everything was 10/10😍🙏definitely coming back next year

Cons:

The shower was little dirty like the floor but everything worse was perfect

2026-11-02 • via Nuitee
O
Osama • couple • us
7
2026-10-31 • via Nuitee
G
Griffin • couple • us
10
2026-10-31 • via Nuitee
A
Annela • couple • us
10
2026-10-30 • via Nuitee
M
Marie-Claude • couple • ca
10
Bon repos
Pros:

Propreté

Cons:

Rien

2026-10-30 • via Nuitee
D
David R • solo_traveller • us
10
We will return!
Pros:

Everything!

Cons:

Nothing!

2026-09-17 • via Nuitee
D
David R • solo_traveller • us
10
Happy guests!
Pros:

This location is exceptional! A great midway stay
to our destination in GA.
The amenities are much better than the HIE in Griffin. It helps that the Benson location is only 2 years old. Loved it was so convenient to I-95. Small things matter... complimentary infused ice water and soup in the lobby. Everything was extremely clean and cared for. All the staff was very friendly! Thank you making our stay enjoyable!!

Cons:

We had no dislikes about the Benson location.

2026-09-17 • via Nuitee
S
Sgro • solo_traveller • us
10
2026-09-10 • via Nuitee
L
Luis • couple • us
10
wonderful experience overall
Pros:

An absolutely spectacular experience!

The property is impeccably maintained, and the room was outstanding—clean, spacious, comfortable, quiet, modern, and equipped with everything you could possibly need for a pleasant stay.

The location is excellent, especially for travelers passing through, as it is conveniently close to the highway and surrounded by numerous restaurants, supermarkets, and other amenities. As a Tesla owner, I particularly appreciated the fact that Tesla Superchargers are located directly across from the hotel, which made my stay even more convenient.

The breakfast was excellent, and having a washer and dryer available on-site was another major plus, especially for those traveling.

The only thing I regret is that I didn’t have enough time to enjoy the pool. However, that simply gives me another reason to come back.

Without a doubt, this will be my hotel of choice on my future trips. Highly recommended!

Cons:

10 out of 10!

What I liked most about this hotel was the excellent location and the impeccable cleanliness throughout the property. The staff was always incredibly friendly, attentive, and genuinely willing to help with anything I needed.

The combination of a great location, spotless facilities, and outstanding customer service made my stay truly enjoyable.

Definitely a 10/10 experience!

2026-09-09 • via Nuitee
M
Michael • couple • us
4
Pros:

Breakfast was good.

Cons:

The problem is this facility caters more to the dogs than the people. We stay 1 night on our way from NY to Florida and back. The location is perfect for us. The problem was there was visible areas on the rug where a dog defecated and not cleaned up properly. We stopped going to the Hampton Inn across the street after the dog odder was unbearable. The Holiday Inn Express was new, so we went there for the last few times. The rest of the facility was clean and the breakfast was good. We have owned dogs most of our life and when a dog has an accident you need to clean it with enzymes that neutralize the scent or the dogs that follow will think this room is a permissible place to do their business. Love dogs, but this goes too far.

2026-09-07 • via Nuitee
J
Jeff • family_with_children • us
10
Found them and booked in 5 minutes and had no issue then had a great stay!
Pros:

Breakfast was amazing! It reminded me of the old days. Very clean. Staff was very friendly and helpful.

2026-09-07 • via Nuitee
D
Diane • couple • us
9
Very comfortable the room was very clean and breakfast was great
Pros:

It was very clean the breakfast was the best I’ve had in a hotel lots of choices and clean and fresh

2026-09-02 • via Nuitee
J
Judinith • family_with_children • us
10
2026-09-01 • via Nuitee
V
Vasyl • family_with_children • us
10
2026-08-02 • via Nuitee
J
Jorge • family_with_children • us
10
2026-07-24 • via Nuitee
L
Lynda • family_with_children • us
9
Perfect overnight stay
Pros:

Very nice, clean and comfortable..

Cons:

Nothing

2026-07-24 • via Nuitee
S
Shakespeare • family_with_children • us
10
Pros:

Clean

2026-07-20 • via Nuitee
M
Michele • solo_traveller • us
10
Pros:

Clean room and friendly staff

2026-07-18 • via Nuitee