Quality Inn & Suites Montrose - Black Canyon Area

Hotels
•
Quality Inn
7.3 (176 reviews)
2751 Commercial Way , Montrose , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Pets allowed
Private parking

Review Highlights

Pros:
Great central/location convenient for travel
Comfortable beds and pillows
Friendly staff at check-in/check-out (frequent)
Clean rooms reported by some guests
Decent breakfast for a budget hotel (in some stays)
Pool and nearby walking/bike path
Cons:
Dirty/old carpet and urine smell in hallways/rooms
Hair and cleanliness issues in bathrooms
Noisy rooms near elevators and poor soundproofing
Dated bathrooms and furniture
Unwelcoming or low-energy staff in some cases
Inconsistent / poor breakfast selection for some guests
Perceived as overpriced for the condition
Some reviewers described sketchy immediate surroundings

Categories

Cleanliness
4.5
Multiple reviewers report dirty/old carpet, urine smell in hallways and rooms, hairs in shower and generally poor housekeeping — cleanliness is a clear weakness.
Service
8.8
Mixed but generally positive: several mentions of friendly/helpful staff at check-in/out, though a few guests reported low-energy or unwelcoming reception — overall service leans positive.
Location
9
Consistently praised: central location, convenient for travel (near airport and attractions), good walking/bike path nearby; a couple noted a sketchy immediate area but overall location is a strong positive.
Room Quality
6.8
Beds and pillows frequently described as comfortable, but many rooms suffer from dated bathrooms, worn furniture and old/dirty carpet; some rooms also noisy near elevators.
Amenities
7.2
Basic amenities present (pool, breakfast, walking path) and generally functional; pool reported as a bit cold/aged and TV/tech is basic, so amenities are adequate but not exceptional.
Value for Money
6.6
Several guests felt the property was overpriced given cleanliness and dated rooms; others found it acceptable for a stopover — overall slightly below expectations for the price.
Food and Beverage
6.9
Breakfast reports vary from decent for a budget hotel to dreadful/poor selection; inconsistent across stays, so F&B sits around average-to-slightly-below.
Overall Experience
8.6
Overall impressions lean positive due to location, comfortable beds and friendly staff, but significant cleanliness and some service inconsistencies temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Convenient Amenities

Comfortable Accommodations

Complimentary Breakfast

Book your stay at Quality Inn & Suites Montrose - Black Canyon Area for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 176 reviews
Cleanliness: 4.5
Service: 8.8
Location: 9
Room Quality: 6.8
Amenities: 7.2
Value for Money: 6.6
Food and Beverage: 6.9
Overall Experience: 8.6
R
roberta • couple • us
5
Did the job!
Pros:

The price

Cons:

It was ran down and the amenities were broken.

2026-11-06 • via Nuitee
D
Derek • family_with_children • us
10
Pros:

It was comfortable for my business trip

Cons:

Nothing

2026-11-03 • via Nuitee
L
Leah • couple • us
7
2026-11-02 • via Nuitee
U
Ullrich • extended_group • de
4
Für eine Nacht ok
Pros:

Sehr gute Lage im Stadtzentrum

Cons:

Spärliches Frühstück, pünktlich um 9.00Uhr wird alles weggeräumt, Schwimmbad sehr in die Jahre gekommen

2026-10-29 • via Nuitee
M
Moreno • couple • us
5
Sheets on the bed kept coming off every time we moved . No towels were replaced or bed made the next day ..
2026-10-29 • via Nuitee
D
Dennis • solo_traveller • us
10
2026-10-26 • via Nuitee
S
sandrine • family_with_children • fr
9
2026-10-22 • via Nuitee
V
Vic • extended_group • us
7
2026-10-22 • via Nuitee
A
Anika • extended_group • de
7
Für eine Übernachtung top!
Pros:

Zentral gelegen, sauber

Cons:

Zimmer direkt am Aufzug, daher sehr laut und hellhörig. Personal wirkte genervt

2026-10-22 • via Nuitee
J
Jason • solo_traveller • us
9
Great spot in Montrose
Pros:

Friendly staff at both check in and check out. Good location, hotel was warm and welcoming in the rain. Quiet, and well maintained. Clean room, decent breakfast selection for budget hotel

2026-10-16 • via Nuitee
E
Evan • couple • us
7
2026-10-15 • via Nuitee
G
gali • extended_group • il
8
חביב
2026-10-15 • via Nuitee
L
Lynne • solo_traveller • us
8
2026-09-19 • via Nuitee
A
Alison • couple • ch
3
N’y allez pas !
Pros:

Personnel accueillant et le lit très confortable.

Cons:

À peine entrés dans la chambre, nous avons été submergés par une odeur nauséabonde d’urine. Malgré une tentative d’aération de plusieurs heures, l’odeur, semblant provenir de la moquette, n’est pas partie. Après cette tentative vaine, nous n’arrivions plus à fermer la fenêtre, alors qu’un orage éclatait.
De surcroît, la chasse d’eau a cessé de fonctionner, nous avons dû la « réparer » pour qu’elle refonctionne.
Il y’avait des cheveux en quantité collés aux parois de la douche. 🤢
La moquette est hideuse et nécessiterait d’être complètement arrachée, je n’osais presque pas y marcher en chaussettes.
Notre chambre était collée à l’ascenseur. Nous avons enduré son bruit toute la nuit (entre les montées et descentes, ouvertures et fermetures de porte et bips aux étages).
Isolation phonique inexistante entre les chambres, étages et couloir.
A notre réveil, un tas de serviettes était entreposé devant notre porte ?!

2026-09-16 • via Nuitee
D
Debra • extended_group • us
5
Pros:

The beds were very comfortable, and room was clean except for carpet and easy chair.

Cons:

Didn't stay for the breakfast. Were disappointed about the selection.

2026-09-15 • via Nuitee
M
mike • family_with_children • us
10
Good weekend
Pros:

Everything was fine

Cons:

Nothing

2026-09-14 • via Nuitee
H
Hillary • couple • gb
9
Okay for 1 night on a road trip.
Pros:

Great location and good breakfast.

Cons:

Not much nearby to get dinner. McDonalds next door!

2026-09-14 • via Nuitee
M
Mark • solo_traveller • us
7
2026-09-13 • via Nuitee
K
Katherine • couple • us
4
Kind of a dump, sketchy location, but close enough to the airport.
Pros:

My bed and pillows were comfortable.

Cons:

The lobby and hallways smelled bad, the carpet looked dirty and wrinkly, the tv was basic (no ability to stream), the towels were thin.

2026-09-10 • via Nuitee
J
Justin • solo_traveller • us
5
2026-08-31 • via Nuitee