The Home Hotel Zürich - a member of DESIGN HOTELS

Hotels
8.8 (1174 reviews)
Kalandergasse 1 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Stylish design
Comfortable rooms
Cons:
Limited parking
Breakfast quality mixed
Noise issues
Room darkeness

Categories

Cleanliness
8.78
Modern clean facilities mentioned positively.
Service
9.25
Staff were exceedingly friendly and helpful.
Location
9.29
Unfassbar tolle Lage as highlighted in multiple reviews.
Room Quality
8.24
Mixed feedback on room darkiness and some issues reported.
Amenities
8.77
Facilities praised but some gym limitations noted.
Value for Money
8.23
High prices for certain amenities but generally considered good value.
Food and Beverage
8.78
Breakfast received mixed reviews but overall dining experience praised.
Overall Experience
9.05
Overall very good, with some minor inconveniences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:28

Property Description

Luxurious Amenities
Indulge in a stay at The Home Hotel Zürich, offering a fitness centre, sauna, and nightclub for your enjoyment.

Gourmet Dining
Savor a buffet or choose from American and vegetarian breakfast options at the hotel's restaurant, ensuring a delicious start to your day.

Convenient Location
Situated near top attractions like Bahnhofstrasse and Zurich Airport, The Home Hotel Zürich is the perfect base for exploring the city.

To experience luxury and convenience in Zürich, book your stay at The Home Hotel Zürich - a member of DESIGN HOTELS.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1174 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
M
Marwan • couple • ae
7
Good value and location
Pros:

The design and the free snacks/mini fridge and location near sihlcity mall

Cons:

No iron in room, no valet help for bags luggage

2026-07-11 • via Nuitee
M
Max • couple • bd
10
Pros:

The breakfast was exceptional, definitely the best we've had in several weeks of traveling through Italy and Switzerland. The omelet station was a bonus!

2026-07-11 • via Nuitee
W
walter • couple • ch
9
Hotel ideale a Zurigo per turisti e business
Pros:

hotel molto funzionale e particolarmente comodo.
Ottima prima colazione

Cons:

Finestra della camera un po' piccola

2026-07-10 • via Nuitee
T
Tarikur • couple • ae
2
Disappointing stay.
Pros:

The only real positive was the young gentleman who checked us in. Unfortunately, I cannot remember his name, but he was exceptional. He went above and beyond to help us on several occasions and was consistently friendly, professional and proactive. He is a real credit to the hotel.

Cons:

I am extremely disappointed with my stay and will not return.

The most serious issue happened at breakfast. I am Muslim and do not eat pork. I clearly asked the chef to prepare my eggs with only salt and pepper. Despite these clear instructions, pork was added to my eggs, and I only realised after taking a bite. This was extremely upsetting.

When I politely spoke to the chef, she admitted that pork had been added but did not apologise or show any concern. She simply carried on as though nothing had happened. I then reported the incident to reception. The receptionist did apologise, but the matter felt brushed aside rather than treated with the seriousness it deserved. Serving pork to a Muslim guest after they have specifically requested otherwise is a serious failure, and I did not feel the hotel demonstrated an appropriate understanding of guests’ religious dietary requirements. Based on my experience, I would not describe this as a hotel that is Muslim-friendly.

There were several other issues during my stay. When I checked in, there were no tissues in the room, and I had to ask a member of staff on the floor to bring me some.

One of the main reasons I booked this hotel was because it has a gym. However, I later discovered that the gym doesn’t open until 9:00 am on weekends. This information should be clearly displayed on the hotel’s website and booking pages. Guests who specifically choose hotels with gym facilities deserve to know the opening hours before booking.

The hotel also has no phones in the rooms and instead asks guests to communicate via a QR code. I found this frustrating and ineffective, and eventually gave up trying to use it.

The gym procedures were also inconsistent. On my first visit, nobody mentioned any registration or wristband. On my second visit, I was told about a CHF 100 hold that would simply be noted on the system and that I needed a wristband.

2026-07-08 • via Nuitee
H
Hanan • couple • xa
8
Good
Pros:

Ok

Cons:

Ok

2026-07-08 • via Nuitee
A
Anastasia • family_with_children • us
10
2026-07-07 • via Nuitee
A
Anastasiia • couple • ru
10
Замечательное место!
Pros:

Локацию, чистота, уют, завтрак и конечно же кондиционер, для июля важная штуковина

Cons:

Немного смущает стеклянная дверь в санузел

2026-07-06 • via Nuitee
I
Ivan Andres • family_with_children • co
10
Great experience
Pros:

The room was very comfortable and luxurious

Cons:

Hours of the restaurant in the day

2026-07-06 • via Nuitee
A
Anastasiia • couple • ru
10
2026-07-06 • via Nuitee
C
Cecile • solo_traveller • fr
9
Pros:

Très bonne literie, Très belle deco

2026-07-06 • via Nuitee
M
Martin • solo_traveller • nl
9
Prachtig plekje
Pros:

Eigenlijk alles wel. Bedden waren top. Ontbijt oké. Fitness en sauna uitstekend

Cons:

Beetje ver van het centrum

2026-07-06 • via Nuitee
P
pawan • solo_traveller • in
10
Pros:

Superb breakfast,, rooms , spa etc.
Family friendly.

2026-07-05 • via Nuitee
S
Simon • couple • de
8
Pros:

Sehr stylisches Hotel, tolles Frühstück, sogar bis 13 Uhr. Das Gym ist super, der SPA-Bereich auch.

Cons:

Das Zimmer war etwas dunkel und leider funktionierte der Zugang zum Gym nicht, wir mussten durch das Einkaufszentrum.

2026-07-04 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-07-04 • via Nuitee
T
Tim • couple • ch
10
2026-07-03 • via Nuitee
G
Giulia • couple • de
9
2026-07-01 • via Nuitee
U
uwe • couple • de
8
2026-07-01 • via Nuitee
R
Rosanna • family_with_children • nl
8
Mooi hotel in leuk winkelcentrum.
Pros:

Design, schoon en luxe

Cons:

Parkeerplaatsen wat weinig waardoor we verder (met koffers, buggy en kind) moesten lopen.

2026-07-01 • via Nuitee
F
Frank Michael • solo_traveller • de
8
2026-06-29 • via Nuitee
A
Algill71 • solo_traveller • ie
8
2026-06-29 • via Nuitee