One Station Hotel Kumamoto -DLIGHT LIFE & HOTELS-

Hotels
8.6 (758 reviews)
Kasuga 1-13-1 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.81
Some reviews mentioned dirty rooms and carpeting, indicating a need for better cleanliness.
Service
9.28
Staff received positive comments for being kind and accommodating.
Location
9.32
Several reviews praised the hotel's convenient location near transportation and amenities.
Room Quality
7.27
Comments noted dated room decor and size issues; luxury room feedback was more positive.
Amenities
8.8
Positive remarks about 24-hour beverage service and local food offerings.
Value for Money
8.76
While some aspects were lacking, many found it satisfactory considering location and service.
Food and Beverage
8.81
The food was noted for being delicious, especially the all-you-can-eat crab.
Overall Experience
8.78
Despite some issues, the overall satisfaction was high due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:02

Property Description

Convenient Location
Located just a 1-minute walk from Kumamoto Station, The New Hotel Kumamoto offers easy access for travelers.

Comfortable Rooms
Rooms are designed with a simple and comfortable decor, featuring amenities such as a flat-screen TV, minibar, and electric kettle.

Dining and Services
Guests can enjoy seasonal dishes at the buffet restaurant Fontana and take advantage of laundry services, drink vending machines, and a bar in the lobby lounge.

Experience convenience and comfort at The New Hotel Kumamoto. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 758 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
A
A.lia • solo_traveller • fr
8
2026-04-11 • via Nuitee
H
HONG HYE KYUNG • couple • kr
10
2026-04-11 • via Nuitee
泓凱 • family_with_children • tw
9
2026-04-10 • via Nuitee
益浩 • family_with_children • tw
10
Pros:

位置 就在 熊本 車站旁
AMU PLAZA走路3分鐘就到，床好睡，乾淨

2026-04-10 • via Nuitee
S
Sacsovann • couple • us
9
Great value in a nice location
Pros:

Very clean hotel within very short walking distant from the station. Have all the amenity you would need during your station in addition to a laundry room.

2026-04-09 • via Nuitee
N
Nakajima • family_with_children • jp
9
2026-04-09 • via Nuitee
H
Hans Xaver • couple • de
7
Close to transit but not city centre
Pros:

Spacey Hotel located directly at the main train station.

2026-04-09 • via Nuitee
H
HSIN-I • extended_group • tw
9
櫃檯人員很友善，說明清楚，可寄放行李。入住四晚，提供一次免費打掃房間，彈性選入房打掃的時間，打掃時要還鑰匙。
Pros:

距離熊本車站走路3分鐘，非常方便！熊本車站裡有3家全家、麵包店、餐廳、伴手禮店等。

Cons:

有三台洗烘衣機，雖然房內有螢幕顯示是否使用，但不太準。

2026-04-08 • via Nuitee
Y
Yee • extended_group • my
8
2026-04-07 • via Nuitee
S
SAITOH • family_with_children • jp
10
2026-04-07 • via Nuitee
K
Kanoklada • family_with_children • th
3
Pros:

Breakfast
Good location , close to Hakata station and bus stop

Cons:

Noise

2026-04-07 • via Nuitee
S
SHU TING • couple • tw
10
2026-04-07 • via Nuitee
I
iNsUrEdByMaFiA-1 • family_with_children • ca
1
Third World Hotel with Smelly Rooms
Pros:

Location.

Cons:

I reached the hotel at 2:00 pm after a gruelling 6-hour ride from Tokyo but I was made to wait for an hour because there's no concept of thinking outside the box and offering a free early check-in. In Japan, rules are rules, period. At exactly 2:55 pm, the front desk girl approached me in the waiting lounge and it took exactly 5 minutes for her to arrange the paperwork, take photocopies etc. She handed over the room key to me at exactly 3:00 pm (that's the check-in time). Welcome to Japan. When I approached my room on the eighth floor, I saw several empty rooms being tidied up. She could have easily arranged for an early check-in, but I forgot I was in Japan.


The hotel overall is very old, third world type meant for poor people. There's no access card that you scan to enter the room. They gave me a very heavy, third-world metal key that I used to manually unlock the door. Who does that in the 21st century? There's a constant, weird smell in the room. I think the smell is from either the old furniture, old carpet, or unclean filters in the air-conditioning vent. By the end of my 3-day stay, I had a minor lung and throat infection because of the stench. There's no extra toothpaste or ear buds in the washroom. You must beg for more toothpaste, toothbrush, razor, shaving cream at the reception. There's no body lotion, trash can, or a tissue box in the washroom either. The internet was choppy. I was offline almost the whole night. One Obayashi (hotel staff) explained to me via booking.com as to how to reach the hotel. They said it's a square building after BIC Camera shop. Well, it's not a square building, it's clearly a round building.

[  ] There are two positive sides though. The hotel is very close to Kumamoto station and, the breakfast is very lavish and decadent, although later I realized most items were dead-cold (except for the soups and coffee). Fried eggs, omlettes, bacon, sausages, meat cutlets etc were tasteless and cold.

2026-04-06 • via Nuitee
D
David • family_with_children • de
9
Pros:

- sehr nah am Bahnhof
- tolle Aussicht
- sehr sauberes Zimmer

2026-04-06 • via Nuitee
K
Kai Fa • extended_group • tw
7
Pros:

距離車站很近

Cons:

服務人員沒有什麼熱情

2026-04-06 • via Nuitee
D
Davaasuren • family_with_children • mn
6
Pros:

Location

Cons:

Not clean enough. The bathroom doesn't have a fan.

2026-04-06 • via Nuitee
K
Kathryn • couple • au
9
2026-04-05 • via Nuitee
C
Coni • family_with_children • au
6
Close to the train station
Pros:

The proximity to the station was as close as you can get. Easy access to trams and trains.

Cons:

The carpet and sofa in our room were stained.

2026-04-05 • via Nuitee
A
Anchi • extended_group • tw
10
房間寬敞舒適、乾淨
Pros:

房間寬敞舒適、乾淨

Cons:

無

2026-04-05 • via Nuitee
J
JACK • couple • tw
9
2026-04-04 • via Nuitee