ONE18 Boutique Hotel Self Check In

Hotels
7.7 (268 reviews)
160 Jalan Tun H S Lee , Kuala Lumpur , my

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Cons:
No elevator
Cleanliness issues

Categories

Cleanliness
6.66
Some reviews mentioned small mould and general cleanliness issues in certain areas.
Service
8.63
Staff were consistently described as polite, helpful, and efficient.
Location
9.17
The hotel is conveniently located in the heart of the city, close to many attractions.
Room Quality
7.12
Rooms varied in quality; some were clean while others felt damp and stuffy with no windows.
Amenities
6.65
Lacked important amenities like an elevator and refrigerators.
Value for Money
8.11
General sentiment suggested good value for the price paid, despite some drawbacks.
Food and Beverage
7.66
Breakfast not available; market nearby for meals.
Overall Experience
7.63
Overall satisfactory experience with certain positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:54

Property Description

Convenient Location
Situated close to KL Sentral and Berjaya Times Square, our hotel provides easy access to major attractions and transportation hubs.

Modern Amenities
Enjoy a comfortable stay with our 24-hour front desk, airport transfers, shared lounge, and free WiFi throughout the property.

Nearby Attractions
Explore popular landmarks such as Pavilion Kuala Lumpur and Kuala Lumpur Convention Center just a short distance away from our boutique hotel.

To book your stay at ONE18 Boutique Hotel and experience the best of Kuala Lumpur, make your reservation now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 268 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
.
. _ couple my
10
2026-07-12 via Nuitee
J
JB solo_traveller be
9
Bijna een 10 op 10 !
Pros:

Heel net. Lijkt behoorlijk nieuw allemaal. Het inchecken en uitchecken verliep vlot via de kiosk. Het was aangenaam dat bij onze aankomst de airco reeds opstond! Bedankt!

Cons:

De waterdruk (3de verdieping) was heel zwak. Anders had ik met veel overtuiging een 10/10 gegeven.

2026-07-09 via Nuitee
L
Lanny family_with_children id
5
Cons:

No elevator , theres a cocroach in my room … and a little bit noisy coz there is a lion dance at market beside the hotel in the morning.

2026-07-06 via Nuitee
M
mr faisal solo_traveller pk
10
Pros:

Location is class every thing is here few landmarks also there shopping experience all shops china town metro station bus station just on walking distance

Cons:

I like it very much

2026-06-29 via Nuitee
H
Holly solo_traveller au
5
2026-06-29 via Nuitee
K
Kate couple au
8
2026-06-19 via Nuitee
S
Siti Alia Najwa couple my
10
2026-06-16 via Nuitee
T
tuckhey solo_traveller my
10
Pros:

Staff very kind

Cons:

Shower head water too small

2026-06-12 via Nuitee
A
Alvins solo_traveller my
10
We would come back again.!!
Pros:

Me and my wife enjoyed the vibe of the room and hotel.
However, if possible please also provide extra pillows maybe 1 because just two is not enough for couples.
The staffs and housekeeping are very helpful and fast in responding.

Cons:

None.

2026-06-10 via Nuitee
W
Wcms solo_traveller my
1
2026-05-31 via Nuitee
A
ALVIN couple my
10
Chilling day and night
Pros:

Nice environment
Comfortable and clean

2026-05-10 via Nuitee
P
PIN solo_traveller my
8
2026-05-05 via Nuitee
C
Cansu solo_traveller tr
7
Pros:

Konum çok merkezi. Duş güzel. Çalışanlar çok ilgiliydi asansör olmasa da valizi taşımaya yardım ettiler. Self check-in check-out sistemi çok rahatlık olmuş.

Cons:

Odada buzdolabı yoktu. Ortak alanda sebil var ama soğuk su yoktu. Yatak rahatsızdı.

2026-05-03 via Nuitee
M
Marion couple ca
8
Good location but no personal service..
Pros:

Large room

Cons:

No one to assist or front desk.. we were not happy that there was no service and it wasn’t stated in the booking

2026-04-11 via Nuitee
J
Jack family_with_children my
8
2026-04-09 via Nuitee
N
Nicoletta solo_traveller it
8
2026-04-03 via Nuitee
P
PEI ERN couple my
4
2026-03-23 via Nuitee
Z
Zach couple gb
4
2026-03-22 via Nuitee
K
Kai Quan extended_group my
8
2026-03-21 via Nuitee
A
Annisha couple my
10
Last Minute Plan
Pros:

Wow room was so clean n i love their check in process... Good location however not advisable for people who cnt take stairs...

Cons:

Water pressure was slow n stairs... The rest is perfectoo

2026-03-19 via Nuitee