ONE18 Boutique Hotel Self Check In

Hotels
7.7 (272 reviews)
160 Jalan Tun H S Lee , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Cons:
No elevator
Cleanliness issues

Categories

Cleanliness
6.66
Some reviews mentioned small mould and general cleanliness issues in certain areas.
Service
8.63
Staff were consistently described as polite, helpful, and efficient.
Location
9.17
The hotel is conveniently located in the heart of the city, close to many attractions.
Room Quality
7.12
Rooms varied in quality; some were clean while others felt damp and stuffy with no windows.
Amenities
6.65
Lacked important amenities like an elevator and refrigerators.
Value for Money
8.11
General sentiment suggested good value for the price paid, despite some drawbacks.
Food and Beverage
7.66
Breakfast not available; market nearby for meals.
Overall Experience
7.63
Overall satisfactory experience with certain positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:54

Property Description

Convenient Location
Situated close to KL Sentral and Berjaya Times Square, our hotel provides easy access to major attractions and transportation hubs.

Modern Amenities
Enjoy a comfortable stay with our 24-hour front desk, airport transfers, shared lounge, and free WiFi throughout the property.

Nearby Attractions
Explore popular landmarks such as Pavilion Kuala Lumpur and Kuala Lumpur Convention Center just a short distance away from our boutique hotel.

To book your stay at ONE18 Boutique Hotel and experience the best of Kuala Lumpur, make your reservation now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 272 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
F
Federica • couple • it
3
Struttura pessima
Pros:

Niente

Cons:

Camera microscopica, senza finestra, doccia senza acqua, reception inesistente

2026-08-18 • via Nuitee
R
Rumeysa • solo_traveller • tr
10
Pros:

Konumu harika. Personel güler yüzlü. Yardım sever. Temiz düzenli oda ve harika duş

Cons:

Ortak alanlar geliştirilebilir. Ütü masası yenilenmeli.

2026-08-16 • via Nuitee
D
Dadandi • couple • tr
8
Pros:

Online check in olması geç saatte geldiğimiz için iyidi ve konum olarak çok iyidi

Cons:

WiFi kötü çekmedi internet almak zorunda kaldık

2026-08-10 • via Nuitee
V
Vera • solo_traveller • ru
7
Pros:

расположение хорошее, персонал отличный, чисто

Cons:

отсутствие окна, маленький номер

2026-08-08 • via Nuitee
S
Syakirah • solo_traveller • my
8
Pros:

The hotel is in the best location, easy to access the public transport.

Cons:

The water pressure. I was stay at the level 2.

2026-08-06 • via Nuitee
S
syafika • couple • my
10
2026-08-02 • via Nuitee
.
. _ • couple • my
10
2026-07-12 • via Nuitee
J
JB • solo_traveller • be
9
Bijna een 10 op 10 !
Pros:

Heel net. Lijkt behoorlijk nieuw allemaal. Het inchecken en uitchecken verliep vlot via de kiosk. Het was aangenaam dat bij onze aankomst de airco reeds opstond! Bedankt!

Cons:

De waterdruk (3de verdieping) was heel zwak. Anders had ik met veel overtuiging een 10/10 gegeven.

2026-07-09 • via Nuitee
L
Lanny • family_with_children • id
5
Cons:

No elevator , theres a cocroach in my room … and a little bit noisy coz there is a lion dance at market beside the hotel in the morning.

2026-07-06 • via Nuitee
H
Holly • solo_traveller • au
5
2026-06-29 • via Nuitee
M
mr faisal • solo_traveller • pk
10
Pros:

Location is class every thing is here few landmarks also there shopping experience all shops china town metro station bus station just on walking distance

Cons:

I like it very much

2026-06-29 • via Nuitee
K
Kate • couple • au
8
2026-06-19 • via Nuitee
S
Siti Alia Najwa • couple • my
10
2026-06-16 • via Nuitee
T
tuckhey • solo_traveller • my
10
Pros:

Staff very kind

Cons:

Shower head water too small

2026-06-12 • via Nuitee
A
Alvins • solo_traveller • my
10
We would come back again.!!
Pros:

Me and my wife enjoyed the vibe of the room and hotel.
However, if possible please also provide extra pillows maybe 1 because just two is not enough for couples.
The staffs and housekeeping are very helpful and fast in responding.

Cons:

None.

2026-06-10 • via Nuitee
W
Wcms • solo_traveller • my
1
2026-05-31 • via Nuitee
A
ALVIN • couple • my
10
Chilling day and night
Pros:

Nice environment
Comfortable and clean

2026-05-10 • via Nuitee
P
PIN • solo_traveller • my
8
2026-05-05 • via Nuitee
C
Cansu • solo_traveller • tr
7
Pros:

Konum çok merkezi. Duş güzel. Çalışanlar çok ilgiliydi asansör olmasa da valizi taşımaya yardım ettiler. Self check-in check-out sistemi çok rahatlık olmuş.

Cons:

Odada buzdolabı yoktu. Ortak alanda sebil var ama soğuk su yoktu. Yatak rahatsızdı.

2026-05-03 • via Nuitee
M
Marion • couple • ca
8
Good location but no personal service..
Pros:

Large room

Cons:

No one to assist or front desk.. we were not happy that there was no service and it wasn’t stated in the booking

2026-04-11 • via Nuitee