ONE18 Boutique Hotel

Hotels
7.7 (243 reviews)
160 Jalan Tun H S Lee , Kuala Lumpur , my

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Cons:
No elevator
Cleanliness issues

Categories

Cleanliness
6.66
Some reviews mentioned small mould and general cleanliness issues in certain areas.
Service
8.63
Staff were consistently described as polite, helpful, and efficient.
Location
9.17
The hotel is conveniently located in the heart of the city, close to many attractions.
Room Quality
7.12
Rooms varied in quality; some were clean while others felt damp and stuffy with no windows.
Amenities
6.65
Lacked important amenities like an elevator and refrigerators.
Value for Money
8.11
General sentiment suggested good value for the price paid, despite some drawbacks.
Food and Beverage
7.66
Breakfast not available; market nearby for meals.
Overall Experience
7.63
Overall satisfactory experience with certain positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:54

Property Description

Convenient Location
Situated close to KL Sentral and Berjaya Times Square, our hotel provides easy access to major attractions and transportation hubs.

Modern Amenities
Enjoy a comfortable stay with our 24-hour front desk, airport transfers, shared lounge, and free WiFi throughout the property.

Nearby Attractions
Explore popular landmarks such as Pavilion Kuala Lumpur and Kuala Lumpur Convention Center just a short distance away from our boutique hotel.

To book your stay at ONE18 Boutique Hotel and experience the best of Kuala Lumpur, make your reservation now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 243 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
A
Amber • couple • bn
9
Pros:

Nice place to stay, clean, and everything was okay. But no lift. But it was okay. The staff was friendly and hardworking. Raise them a good sallary 😂😛 everything was great and perfect location.

2026-02-10 • via Nuitee
J
Jérémie • solo_traveller • fr
1
Très inconfortable, à fuir.
Pros:

C’est vrai que c’était propre. À part ça, pas grand chose de bien à dire sur cet endroit.

Cons:

- Sommier cassé, littéralement. Impossible de dormir, le matelas faisait une cuvette, j’ai du le mettre par terre pour arriver à dormir. Très inconfortable.
- Aucune pression à la douche
- Fonctionnement de la douche très difficile à comprendre, j’ai mis 10min à avoir de l’eau qui ne soit pas brûlante
- Check in avec une machine automatique, très désagréable
- On entend le bruit à l’extérieur
- Pas de fenêtre

2026-01-29 • via Nuitee
I
Ibra • solo_traveller • gb
5
Nice comfortable stay but both rooms I had has no windows and it doesn’t state that when advertised.
Pros:

The first room given to me had no hot water at all and the wifi didn’t work in the room. I was initially happy to go to another hotel if they were willing to cancel but in the end they changed me to another room. This room was fine.

Cons:

The room does not state it is windowless. In all fairness, it wasn’t an issue in the end but if I knew the rooms have no windows at all I wouldn’t have booked it in the first place. This needs to be advertised when advertising your property on any platform. It’s misleading otherwise. Some people need a window.

2026-01-29 • via Nuitee
D
Dan • couple • pl
8
2026-01-27 • via Nuitee
E
Emilie Helena • solo_traveller • de
5
2026-01-27 • via Nuitee
L
Lucy • couple • tw
7
Pros:

服務人員很讚，非常熱心有禮貌！
離地鐵也不遠，樓下就是夜市。

Cons:

完全沒有熱水，洗澡時快冷死了，有訊息通知人員，但過了一段時間櫃檯人員才來，也是無法修復，有說要更換房間，但都洗完了！隔天因洗冷水澡身體欠安，旅館有同意免費晚退房，算是有盡力補救了，要住此旅館洗澡前要確認熱水是否正常。

2026-01-26 • via Nuitee
N
Natasya • solo_traveller • my
8
Best suited for short stays
Pros:

Convenient city centre location. Bath tub was very comfy and spacious. Room was also quite big and clean. Easy check in&out.

Cons:

Property should mention that there are no lifts and on-site car park. Pantry was dusty and room was not too soundproof since its facing Petaling Street.

2026-01-20 • via Nuitee
T
Tania • couple • be
8
Pros:

L’emplacement, la salle de bain top. Hôte sympas.

Cons:

Petite chambre, très bruyant.

2026-01-19 • via Nuitee
N
Ng • extended_group • my
10
2026-01-19 • via Nuitee
O
Odette • couple • ca
9
Arrivée à Kuala Lumpur
Pros:

Un hôtel sécuritaire et bien situé. Cependant il n’y a pas de réception réelle nous devons faire le Check in et le Check out sur une machine pour avoir notre carte de la chambre.

Cons:

Assez bruyant car c’est juste à côté du marché dans le quartier chinois.

2026-01-15 • via Nuitee
L
Lu • couple • pl
8
2026-01-12 • via Nuitee
G
Giovanni • family_with_children • it
10
2026-01-11 • via Nuitee
W
Wahsin • couple • my
7
2026-01-10 • via Nuitee
T
Tan • extended_group • my
8
Pros:

The location is near to the Pasar Seni LRT station and Petaling Street.

Cons:

I think the price worth for it. So nothing to compare.

2026-01-08 • via Nuitee
F
FAROOK • solo_traveller • bd
7
2026-01-07 • via Nuitee
Z
ZI YUAN • couple • my
8
2026-01-05 • via Nuitee
S
SHU YING • couple • my
7
not good enough
Pros:

no

Cons:

low wifi signal, no youtube, no netflix, too loud outside sound

2026-01-05 • via Nuitee
J
Jakob • couple • de
6
2026-01-04 • via Nuitee
S
siauw chong • solo_traveller • my
7
Pros:

Excellent staff. Very proactive in help

Cons:

Bathroom sink in standard room toilet. Really tiny. No shelves for toileteries.

2026-01-03 • via Nuitee
X
Xian Yang • couple • my
10
Pros:

very good

2026-01-01 • via Nuitee