Silken Saaj Maar - Adults Only

Hotels
Hoteles Silken
8.4 (1233 reviews)
C. de San Telmo, 18 , Las Palmas , es

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent rooftop
Cons:
Room odor issues
Swimming pool size
Spa fees

Categories

Cleanliness
7.6
Guest had issues with room odor, affecting overall cleanliness.
Service
9.1
Staff were very friendly and professional, providing good service.
Location
8.6
Top-notch location with a beautiful ocean view.
Room Quality
8.1
Rooms are modern but can lack coziness due to minimal decoration.
Amenities
8.1
Rooftop and pool provide good amenities, but the pool is small.
Value for Money
8.6
Good value, but spa access should be included in the price.
Food and Beverage
8.6
Wide variety of breakfast food and good quality dining.
Overall Experience
8.5
Overall enjoyable stay despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:35

Property Description

Modern Amenities and Services
Silken Saaj Maar - Adults Only offers an array of modern amenities including free WiFi, room service, and a 24-hour front desk for the convenience of our guests.

Relaxation and Leisure
Unwind by the seasonal outdoor swimming pool or soak up the sun on the terrace while sipping on refreshing drinks from our restaurant and bar.

Prime Location
Conveniently situated just 200 meters from San Telmo Beach, our non-smoking property is also close to popular attractions like Playa del Muelle and Taoro Park.

To experience luxury and relaxation in Puerto de la Cruz, book your stay at Silken Saaj Maar - Adults Only now.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1233 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.5
J
Javier couple es
10
2026-02-14 via Nuitee
A
andre extended_group fr
10
Hôtel très confortable et très bien situé
Pros:

Emplacement
Qualité du petit déjeuner
Très confortable
Rooftop

2026-02-14 via Nuitee
F
federica extended_group it
9
Pros:

Posizione della struttura molto centrale, colazione buona e di qualità, staff cordiale.

Cons:

Ho prenotato una camera con vista cortile interno, purtroppo non era un cortile interno ma un pozzo luce, la camera si presenta con un arredamento scuro, e tutto il complesso ci è sembrato molto angusto.

2026-02-14 via Nuitee
V
Victor couple it
10
2026-02-14 via Nuitee
P
Peter couple gb
4
Pros:

Good location

Cons:

Our room with no view and not as described on booking.com.
Cold dark corridors felt depressing. No holiday atmosphere in ‘canteen’ felt like a prison canteen with prison wardens patrolling.

2026-02-14 via Nuitee
G
Giuseppe couple be
8
Excellent séjour.
Pros:

Situation géographique.(très proche du centre et face à la mer).Excellent petit déjeuner.

Cons:

Proximité de plage ou possibilité de baignade non proche.

2026-02-13 via Nuitee
D
Daphne couple ie
7
Enjoyable
Pros:

The food , the spa was amazing

Cons:

Initially bedroom was a disaster reception staff so rude especially Angela on numerous occasions
It was eventually resolved
Unfortunately the bedwear was not changed once during our stay

2026-02-12 via Nuitee
M
Malaika solo_traveller gb
10
2026-02-12 via Nuitee
M
Miguel Ángel couple es
10
2026-02-12 via Nuitee
N
Nicola couple gb
10
Pros:

Breakfast was superb. The location and pool were excellent.

Cons:

Having to leave a 10 euro deposit for a towel for the poolside, we waited in a queue to return the towel and get the deposit back.

2026-02-12 via Nuitee
S
Stephan couple es
8
2026-02-12 via Nuitee
E
Elena Menor couple es
7
Buena estética y ya
Pros:

La ubicación y las vistas

Cons:

las camas no tienen la calidad que debería tener un hotel 4 estrellas, deberían limpiar un poco mejor, la ducha estaba sucia incluyendo el grifo y los cristales, habían huellas de los huéspedes anteriores. No tienen los carteles de no molestar/limpiar la habitación. No es necesario cambiar las toallas todos los días, creo que deberían dejar que el cliente decida que es lo que quiere durante su estancia con respecto a su habitación. El desayuno no tiene la calidad de un hotel 4 estrellas, bollería industrial y no de panadería recién hecha. La comida cada día está en un sitio cuando debería estar siempre en el mismo lugar y no ir buscando dónde está cada día y los carteles no corresponden con lo que pone. Deberían aprenderse los tipos de queso antes de poner el cartel.

2026-02-11 via Nuitee
N
Nadine couple it
10
2026-02-11 via Nuitee
I
Inés couple es
10
2026-02-10 via Nuitee
E
Eelke couple be
7
Pros:

La piscine et la terrasse sur le toit sont vraiment top. Le petit-déjeuner est très varié et donne une très belle vue sur l'océan

Cons:

Nous avions demandé un lit double et avons eu 2 lits simples. Pas de porte pour la salle de bain et wc qui donne dans la chambre et ce qui était vraiment très dérangeant c'est qu'il n'y a pas de fenêtre dans la chambre 😬

2026-02-10 via Nuitee
I
Iryna couple es
8
2026-02-10 via Nuitee
S
Sonja couple de
1
Auf keinen Fall Zimmer 409 B
Pros:

Gutes Frühstück.
Frühstücksraum mit toller Aussicht.

Cons:

Jeder, der den Stockwerksgang nutzt, kann in das Bad von Zimmer 409 B sehen. Ein absolutes No go! Das Zimmer ist vom Gang aus durch eine bodentiefe Glasfront deutlich einsehbar, so daß Personen im Bad inklusive eventueller Blössen vom Gang aus eindeutig erkennbar sind. Der transparente Vorhang vor der Glasfronr verbirgt kaum etwas. Mein Mann konnte mich vom Gang aus so im beleuchteten Bad fotografieren, daß ich durch den Vorhang eindeutig erkennbar bin.
Das "Zimmer" ist zudem winzig und hat nur ein Fenster zu einem dunklen Schacht (kein Innenhof).
Der Boden des Zimmers war schmutzig.

2026-02-10 via Nuitee
P
Piotr couple pl
9
2026-02-09 via Nuitee
T
Tiuta simona couple gb
1
Pros:

I like the area only this

Cons:

The reception woman Angela.Now is seriously i pay four one room and give me another room

2026-02-09 via Nuitee
A
Adam extended_group ie
10
Super
Pros:

Top Floor Bar and relaxing area

Cons:

coming 12 and room not ready prommising us room gone be ready 14 we goo looking around back at 14 and wait front reception..... they start check in othern pepole not interesting us .... ;-(
after 30 min wait we asked why check in others coming in out and we waiting from 12 and back 14 and now is 14.30
we still waiting.... and them give to us room. not nice experince.

2026-02-09 via Nuitee