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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Soundproof rooms
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Ironing service
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Private check-in/check-out
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Allergy-free room
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Beach umbrellas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Japanese garden
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Covered parking
Review Highlights
Categories
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Property Description
Luxurious Garden Setting: Enjoy the serene garden and garden view at Diamond Boutique Hotel 36, providing a tranquil escape in the heart of Ho Chi Minh City.
Modern Amenities: Benefit from free WiFi, soundproof rooms, and allergy-free options, ensuring a comfortable stay with added convenience.
Delicious Breakfast Options: Indulge in a delightful breakfast spread featuring continental dishes, fresh pastries, and juice, setting the perfect tone for a day of exploration in the vibrant city.
Secure your stay at Diamond Boutique Hotel 36 now to experience a blend of modern comforts and serene surroundings in Ho Chi Minh City.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
Không có.
Rất bẩn và hôi mùi thuốc, nấm mốc nhiều cả bồn ngoài lẫn nhà vệ sinh, nhà tắm
Not clean , uncomfortable and smelly
The place is not clean and smelly. Photos used are not what it looks like
被子舒服
住兩晚，只有兩瓶水沒補充，也沒整理床具，沒熱水，管網付贈早餐但實際沒有
The location, my fav district in Hochiminh city, friendly staff
The smell in the room, breakfast
Phục vụ tốt
Spacious room. Nice neighborhood.
My stay at the Diamond Boutique Hotel was an absolute nightmare, and I would strongly advise against staying here. From the moment I arrived, things went wrong.
Room Issues:
The first thing that hit me was the room itself. It looked nothing like the pictures online. It was dirty, unkempt, and simply uninhabitable. The room was covered with insect cocoons, and I didn’t trust the cleanliness of the pillows, so I had to put my scarves on them to avoid sleeping on something unsanitary. There was mold on the ceiling and water leaking near the toilet. The shower was disgusting, and I was too afraid to walk barefoot in it. I could barely bring myself to relax in this room.
The Reception Experience:
Upon seeing the state of the room, I immediately asked for a refund, as I was a Genius Member and entitled to a refund if the room wasn’t up to standard. The receptionist, who barely spoke English, was unhelpful and actually laughed at me. At one point, he ignored me while eating rice with fish, and the smell was unbearable. After much back-and-forth, someone who claimed to be the manager arrived. He told me repeatedly that no refund would be given. After a heated exchange, I reluctantly accepted a new room, which was only slightly better.
The New Room:
While the second room was spacious, it still wasn’t up to par. The cleanliness issues were still present. In addition, the mosquitoes were a constant problem, buzzing around and making it difficult to relax. I asked the reception for something to deal with the insects, and they gave me an empty bottle of repellent. Completely useless.
Key and Service Problems:
Another major issue was with the key to my room. For the entire duration of my stay, the key refused to work. Every time I left my room, I had to wait for them to fix it, causing significant delays. There were also repeated instances where I had to wait in the lobby for 10-20 minutes while they helped other guests, even though I was there first.
Bedroom design
It wasn't new nor well maintained
Breakfast was poor
Ok
Ok
This product is not very great. They have a lot of insect problem on there. Send the picture of that live insect when I’m eating food they have insect all over the place.
No thing
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