Empire Balneo & Spa Hotel

Hotels
9 (904 reviews)
бул. Иван Вазов 27 , Hisarya , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great SPA facilities
Friendly and polite staff
Cons:
Late check-in process
Some food options could be improved

Categories

Cleanliness
9.21
Guests noted that the hotel was very clean and well-maintained.
Service
9.18
Guests consistently praised the polite and helpful staff.
Location
8.72
Location was generally good but mentioned some concerns regarding accessibility.
Room Quality
9.17
Rooms were described as spacious and comfortable with good amenities.
Amenities
9.2
Outstanding Spa and good facilities impressed many guests.
Value for Money
8.66
Some guests felt value was impacted by a few service issues.
Food and Beverage
8.71
Food quality received mixed reviews, with some positive highlights and mentions of room for improvement.
Overall Experience
9.18
Overall, guests had a fantastic stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:25

Property Description

Luxurious Accommodation: Indulge in comfort with air conditioning, flat-screen TVs, and elegant bathrooms in every room.

Relaxation and Wellness: Unwind at the indoor pool, spa center, and enjoy personalized services like babysitting and entertainment staff.

Scenic Surroundings: Explore the charming town of Hisarya and nearby attractions while enjoying a tranquil stay at Empire Balneo & Spa Hotel.

Book your stay now at Empire Balneo & Spa Hotel and experience true relaxation and luxury.

Important information:

Please note that the property can only accommodate dogs with a maximum weight of 4 kg or less.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Tue, Sep 22, 2026 until Mon, May 31, 2027
Swimming pool: Closed from Tue, Sep 22, 2026 until Mon, May 31, 2027
Swimming pool: Closed from Tue, Sep 22, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 904 reviews
Cleanliness: 9.21
Service: 9.18
Location: 8.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
A
Anechti • couple • bg
9
Трябва още за 5 звезди!
2026-11-06 • via Nuitee
Северина • couple • bg
9
2026-11-05 • via Nuitee
Z
ZARA_2 • couple • bg
9
Pros:

Храната е много качествена. Хотелът е нов и съоръженията в спа центъра още нямат поражения. Направи ми много добро впечатление фактът, че климатиците и вентилаторите са много тихи и не шумят нощно време, има комарници на вратите.

2026-11-04 • via Nuitee
Стела • couple • bg
5
Pros:

Спа зоната беше отлична.

Cons:

Не ми хареса храната в основния ресторнт/ не отговаря на категория 5 звезди./
В хотела : мрачни коридори,не рационално разположени стаи, ресторант,спа зона.
В стаите: разлепени тапети, зацапани стени.
В банята: мухнясали фуги,изцапана врата.

2026-11-04 • via Nuitee
R
Rostislav • couple • bg
8
2026-11-03 • via Nuitee
S
SPASOV • couple • bg
7
Cons:

Много не ориентиран

2026-11-02 • via Nuitee
Веселина • solo_traveller • bg
9
2026-11-01 • via Nuitee
S
Sevdiye • couple • tr
10
2026-10-26 • via Nuitee
K
Kozlovskyy • couple • bg
9
Nice, relaxing and a lot of swimming.
Pros:

Big spa area, spacious hot pool with different types of hydro massage. Large outdoor pool.

Cons:

Little bit loud and monotonous rhythm music near the pool.

2026-10-25 • via Nuitee
Y
Yordan • couple • bg
10
2026-10-24 • via Nuitee
Младен • couple • bg
10
2026-10-24 • via Nuitee
P
Plamena • family_with_children • fr
9
Je recommande et j’y reviendrai..
Pros:

L’hôtel est très bien agencé pour permettre un accès rapide au spa, aux piscines et aux restaurants. Le personnel dans l’ensemble est très courtois et aimable. L’espace de jeu pour enfants, bien que petit a été très apprécié par les enfants. La zone spa est incroyable et très bien pensée. Au niveau de l’alimentation, le choix est varié et très riche. Mention spéciale pour le restaurant Senate pour la qualité des menus et le service!

Cons:

Dans l’ordre des impressions: Pas suffisamment de rangements dans la salle de bains, le lavabo n’étant pas sur un plan de travail, peu de place pour les trousses de toilettes. La moquette dans la chambre n’était pas suffisamment bien aspirée, on y trouvait des cheveux des visiteurs précédents. Pourtant le ménage était bien fait, c’est probablement un problème de puissance des aspirateurs. La zone spa est interdite aux enfants de moins de 12 ans, pour ne pas déranger les adultes (c’est dommage pour les enfants qui sont sages et qui pourraient bénéficier de certains équipements sans risque pour leur santé). Ce serait un plus de permettre aux clients de prolonger leur expérience spa gratuitement dans la journée de leur départ, au lieu de le proposer contre 12€ de taxe par personne en plus (beaucoup de bons spa dans le monde le font!)

2026-10-23 • via Nuitee
Христо • couple • bg
10
Pros:

Всички

Cons:

Почистване на стаята

2026-10-22 • via Nuitee
E
Evgeniya • couple • ua
9
Pros:

Понравилось все, еда в ресторане отличная, в номерах чисто, персонал очень приветливый)

Cons:

Нет такого

2026-10-22 • via Nuitee
R
radotin • extended_group • bg
8
2026-10-22 • via Nuitee
S
Svetoslav • family_with_children • bg
10
2026-10-21 • via Nuitee
Ралица • couple • bg
10
2026-10-21 • via Nuitee
D
Daniel • couple • de
10
2026-10-21 • via Nuitee
S
Spasov • couple • bg
9
Pros:

Хареса ми стаята, храната, спа центъра и обслужването.

Cons:

Не ни смениха чаршафи за пет нощувки, все пак хотела е с пет звезди.

2026-10-20 • via Nuitee
A
Anna-Maria • extended_group • gb
10
Зареждаща спа почивка
Pros:

Страхотно спа, храна, масажи и интериор.

Cons:

Нищо

2026-10-17 • via Nuitee