Empire Balneo & Spa Hotel

Hotels
9 (860 reviews)
бул. Иван Вазов 27 , Hisarya , bg

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Great SPA facilities
Friendly and polite staff
Cons:
Late check-in process
Some food options could be improved

Categories

Cleanliness
9.21
Guests noted that the hotel was very clean and well-maintained.
Service
9.18
Guests consistently praised the polite and helpful staff.
Location
8.72
Location was generally good but mentioned some concerns regarding accessibility.
Room Quality
9.17
Rooms were described as spacious and comfortable with good amenities.
Amenities
9.2
Outstanding Spa and good facilities impressed many guests.
Value for Money
8.66
Some guests felt value was impacted by a few service issues.
Food and Beverage
8.71
Food quality received mixed reviews, with some positive highlights and mentions of room for improvement.
Overall Experience
9.18
Overall, guests had a fantastic stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:25

Property Description

Luxurious Accommodation: Indulge in comfort with air conditioning, flat-screen TVs, and elegant bathrooms in every room.

Relaxation and Wellness: Unwind at the indoor pool, spa center, and enjoy personalized services like babysitting and entertainment staff.

Scenic Surroundings: Explore the charming town of Hisarya and nearby attractions while enjoying a tranquil stay at Empire Balneo & Spa Hotel.

Book your stay now at Empire Balneo & Spa Hotel and experience true relaxation and luxury.

Important information:

Please note that the property can only accommodate dogs with a maximum weight of 4 kg or less.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Tue, Sep 22, 2026 until Mon, May 31, 2027
Swimming pool: Closed from Tue, Sep 22, 2026 until Mon, May 31, 2027
Swimming pool: Closed from Tue, Sep 22, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 860 reviews
Cleanliness: 9.21
Service: 9.18
Location: 8.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
D
Daniel • family_with_children • bg
10
2026-07-04 • via Nuitee
Недялко • solo_traveller • bg
10
2026-07-04 • via Nuitee
P
Petya • family_with_children • bg
10
Fantastic!!
Pros:

Everything

2026-07-02 • via Nuitee
D
Denislav • solo_traveller • de
10
2026-06-28 • via Nuitee
M
Martin Iliev • solo_traveller • bg
10
2026-06-28 • via Nuitee
T
Tarkalanova • solo_traveller • bg
10
2026-06-27 • via Nuitee
N
Nikolai • solo_traveller • bg
10
2026-06-26 • via Nuitee
N
Nikolai • family_with_children • bg
10
Пичивка
Pros:

Базата е супер и храната беше на високо ниво

Cons:

Стаите, не се почистваха както трябва. За 5* това е недопустимо.

2026-06-26 • via Nuitee
L
Lyubomir • solo_traveller • de
10
2026-06-26 • via Nuitee
A
Angelina • couple • ro
10
Excellent stay
2026-06-26 • via Nuitee
K
Kristiyan • solo_traveller • bg
10
Pros:

Better than expected.

2026-06-23 • via Nuitee
E
Eric • couple • us
10
A wonderful relaxing stopover during a great Bulgaria trip!
Pros:

Absolutely superb spa facilities! Wonderful pools and hot rooms! Breakfast was fabulous! And don't miss the National Restaurant in town. World class food!

2026-06-22 • via Nuitee
I
Iva • family_with_children • bg
10
Завръщане на вярата в любезното обслужване и клиентът в центъра на услугата
Pros:

Отлично местоположение. Закуската беше чудесна! Имам предложение за малко повече пресни и фермерски (местни) продукти. Отлична организация на работата на персонала по време на закуската. За разлика от чуждестранния персонал на други места, служителите по време на закуската бяха много усмихнати и вежливи и си личеше, че имат и добри взаимоотношения помежду си. Идеята за театрална постановка (Римска баня) в хотела беше фантастична

Cons:

Нямаше такова нещо

2026-06-21 • via Nuitee
V
Valeri • couple • bg
9
2026-06-21 • via Nuitee
I
Iliyan • couple • bg
10
2026-06-17 • via Nuitee
B
Bilyana • couple • bg
10
2026-06-17 • via Nuitee
I
Ivanka • solo_traveller • bg
10
2026-06-16 • via Nuitee
Марияна • couple • bg
9
2026-06-15 • via Nuitee
Борис • solo_traveller • bg
10
2026-06-15 • via Nuitee
K
Katerina • couple • bg
10
Pros:

Specious rooms, great food, great spa and most of all super polite staff! Definitely recommend!

2026-06-14 • via Nuitee