Bursa Grand Family HOTEL

Hotels
8 (2412 reviews)
İnebey Caddesi tahtakale mah inebey cad no 48 , Bursa , tr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location near attractions
Friendly and helpful staff
Cons:
Poor cleanliness and hygiene
Inadequate breakfast options

Categories

Cleanliness
6.96
There were complaints about poor hygiene and unclean conditions in some reviews.
Service
8.93
Overall positive remarks about staff friendliness and helpfulness.
Location
9.47
Excellent location near attractions and highly praised by multiple reviews.
Room Quality
7.42
Mixed comments with some rooms described as run down and needing repair.
Amenities
7.45
Amenities were lacking; mentioned issues with elevator access and broken facilities.
Value for Money
8.41
Generally considered reasonable for the location, though some felt it was not worth the price.
Food and Beverage
6.96
Negative feedback on breakfast quality and variety complained by guests.
Overall Experience
8.43
Mixed feelings with notable positives in location and service, alongside some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Luxurious Accommodation
Experience comfort and style at BURSA GRAND FAMİLY HOTEL & SpA, just a stone's throw away from Bursa City Square Shopping Center. Immerse yourself in the elegant ambiance of our shared lounge and enjoy the convenience of a 24-hour front desk and room service.

Modern Amenities
Indulge in our guest rooms featuring a TV with satellite channels and a spacious desk for your convenience. Wake up to a delicious buffet breakfast served daily, setting the perfect tone for your day of exploration in Bursa.

Culinary Delights
Savor the flavors of Turkey with traditional dishes like Iskender Kebab and meatballs offered for dinner. With Silk Bazaar and Muradiye Complex nearby, your culinary and cultural adventures are just a few steps away.

Ready to elevate your stay in Bursa? Book now at BURSA GRAND FAMİLY HOTEL & SpA.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2412 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.43
Y
yury extended_group nl
1
2026-04-04 via Nuitee
Y
yury extended_group nl
1
BED BUGS,STAY AWAY,WORST HOTEL IF MY LIFE
Pros:

Location

Cons:

My daughters review,that she couldn’t not publish on google,since they are trying to defence themselves and reported “fake reviews”. STAY AWAY!!! BED BUGS bitten me all over my body on top of what happened below: Terrible facilities, plenty of hair on the bedsheets,asked to change the linen it was the wrong size and still with stains. The towels are worn out,some of the sockets are hanging out which makes it super unsafe especially for kids. Even the room door was hard to open,also they only give one key per room ,even if it is for 4 people. The breakfast was mid,but they only have instant coffee,which is crazy for Turkey. Please do not believe their high rating on booking ,they got 8,7 in 2018… Though the stuff is trying their best to accommodate clients wishes in terrible conditions. I would not recommend staying here.

2026-04-04 via Nuitee
C
Carlos extended_group es
8
Pros:

Habitación amplia

2026-04-04 via Nuitee
N
Naeem family_with_children gb
2
Good location
Pros:

Location

Cons:

Room not clean, not enogh light in the room, beds not comfortable, noise from outside, breakfast was really poor, broken edges of glasses and plates, stale bread and other food, very limited menu

2026-04-04 via Nuitee
C
CHO family_with_children kr
8
2026-04-03 via Nuitee
B
Bülent family_with_children tr
10
Pros:

Şehrin tam kalbinde. Fayda & Maliyet açısından mükemmel

2026-04-02 via Nuitee
S
Sabriye family_with_children de
3
Grenzwertig
Pros:

Lage

Cons:

Wir hatten mit zwei Kindern eine wirklich schreckliche Erfahrung. An der Bettkante sowie an den Steckdosen war Schimmel vorhanden. Der Wasserhahn am Waschbecken war nicht fest montiert und wackelte. Auch im Badezimmer gab es Schimmel. Zusätzlich wurde zwei Tage lang keine Reinigung durchgeführt. Unter diesen Umständen war der Aufenthalt für uns sehr unangenehm und nicht akzeptabel.

2026-04-01 via Nuitee
S
Stephan couple de
7
2026-03-31 via Nuitee
B
Bettina family_with_children dk
8
2026-03-31 via Nuitee
A
Agim couple ch
4
Nie wieder, ich war schon oft in Bursa mein Familie besuchen, aber sowas habe ich noch nie erlebt,
Pros:

Das Frühstück war gut, Personal war Höflich,

Cons:

Das Zimmer war Kalt, habe es bei der Rezeption gemeldet und trotzdem funktionierte die Heizung nicht, im Badezimmer kam von der Decke Wasser rein, das Zimmer wurde nur einmal gereinigt, das Bett war nicht bequem, man versank darin,

2026-03-31 via Nuitee
N
Noreza couple my
3
2026-03-31 via Nuitee
I
Imil Fadli family_with_children id
8
Pros:

the location is very close to ulu cami. the staffs are amazing and friendly. breakfast is delicious.

Cons:

no room tissue, and very small amount of toilet tissue. not enough for 1 night. the room is quite small and not similar like in the photo. the rest is very good. If they gave similar room like the photo and enough tissue. i would give excelent rating.

2026-03-30 via Nuitee
F
Fahiz Zahra family_with_children my
9
Pros:

The hotel has two wings — one accessible by elevator and the other only by stairs. When the reception staff found out we were from Malaysia, they kindly assigned us a room in the wing with elevator access.

2026-03-30 via Nuitee
M
Munich family_with_children ie
9
Very Good
Pros:

The hotel is centrally located within walking distance of the Grand Bazaar, Mosque and other sights. Staff are great, really helpful and friendly. There's an off licence around the corner, handy coz you can't purchase alcohol in the shops and markets. Bus stop is only a few minutes walk away and the buses are very regular in all directions. Breakfast was phenomenal! Amazing choices.

Cons:

Thin walls and noisy people in adjoining apartment.

2026-03-30 via Nuitee
T
Toto Suharyanto family_with_children id
10
If you want go to Uludag teleferik by Taxi just TL 150. Than buy ticket one personTL 820 RETURN
Pros:

The hotel only view meter go to Ulucami and the hotel only 20 meter to base Taxi. More easy to go everywhere.

Cons:

Nothink to say, everythink good for me

2026-03-29 via Nuitee
J
Jonathan family_with_children ca
7
Pros:

Staff were very helpful with assisting my travel plans. The breakfast was good.

Cons:

The hotel is very old and dignified and at one time long ago was likely 5 star. It is in need of some renovations these days.

2026-03-29 via Nuitee
A
AbdElRhman Amr family_with_children eg
10
Pros:

Everything is perfect

Cons:

Nothing to dislike

2026-03-27 via Nuitee
عبدالعزيز extended_group sa
7
2026-03-26 via Nuitee
F
FAHAD extended_group sa
7
Pros:

الموقع ممتاز وقريب من السوق

Cons:

لايوجد موقف مجاني للسيارات
ولايوجد اصنصير للغرف

2026-03-25 via Nuitee
M
Muhammad Rafieudin family_with_children my
7
Cons:

Parking

2026-03-25 via Nuitee