Haven Suite Luxury 5 Star

Hotels
9.5 (98 reviews)
6 Helmores Lane Quail Rise , Queenstown , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Ski storage
See all facilities

Review Highlights

Pros:
Incredible host
Clean and spacious rooms
Beautiful location
Cons:
No luxury feel
Instructions posted give rules-oriented vibe

Categories

Cleanliness
9.31
Extremely clean and well-cared accommodation, as noted in multiple reviews.
Service
9.99
Warren is consistently praised as an incredible host who provides excellent service.
Location
9.32
Beautiful location away from the business of central Queenstown, ideal for relaxation.
Room Quality
9.76
Rooms are described as clean, spacious, and comfortable, with lovely decor.
Amenities
9.29
Well-equipped accommodations with good amenities and plenty of supplies.
Value for Money
9.25
Overall experience suggests good value given the quality of service and comfort.
Food and Beverage
9.31
While specific food services weren't mentioned, local recommendations add value.
Overall Experience
9.77
Guests consistently report a wonderful stay and express strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 05:34

Property Description

Luxurious Amenities

Complete with barbecue facilities, free WiFi, a library, and a garden, Haven Suite Luxury 5 Star offers a lavish experience for guests seeking comfort and relaxation.

Outdoor Activities

Located in Queenstown, guests can enjoy skiing, cycling, and exploring the beautiful surroundings with close proximity to popular attractions like AJ Hackett Bungy Jumping and the Shotover River.

Convenience and Comfort

With a terrace, ski storage space, and a satellite flat-screen TV, Haven Suite Luxury 5 Star ensures a convenient and enjoyable stay for all guests.

Experience luxury and convenience at its best - book your stay at Haven Suite Luxury 5 Star now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NZD 35 per person per night when using an available cot.
    Children up to and including 3 years old stay for NZD 35 per person per night when using an existing bed.
    Children from 4 years old to 16 years old stay for NZD 45 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for NZD 48 per person per night when using an available extra bed.
    People 16 years old and over stay for NZD 68 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 98 reviews
Cleanliness: 9.31
Service: 9.99
Location: 9.32
Room Quality: 9.76
Amenities: 9.29
Value for Money: 9.25
Food and Beverage: 9.31
Overall Experience: 9.77
J
jacob • couple • il
9
2026-03-02 • via Nuitee
P
Peter • couple • se
10
Pros:

Värden var mycket välkomnande och vänlig, och gav oss många lokala tipps. Boendet var rymligt och bekvämt, med ett lugnt läge utanför Queenstown. Tack för en trevlig vistelse!

2026-02-27 • via Nuitee
C
Claire • couple • au
8
Close to Queenstown without the high price
Pros:

Beautiful setting, comfortable beds.

Cons:

Intermittent TV reception
No shelf in shower for toiletries, everything on the floor
Owner accessing room during stay
No luggage racks
No sofa

2026-02-24 • via Nuitee
A
Agnieszka i Leszek • couple • pl
9
Zaciszne miejsce na relaks
Pros:

Bardzo miły i pomocny gospodarz; miejsce bardzo ładne, zielone, ciche, z dala od zgiełku; apartament wyposażony w absolutnie wszystko, co tylko może być potrzebne (brawo za wszystkie możliwe kable do ładowania urządzeń). Blisko samochodem do Queenstown.

Cons:

mało miejsca do zaparkowania samochodu

2026-02-08 • via Nuitee
E
Erik • extended_group • ch
9
Pros:

Ruhige Lage, sehr schöner Garten, großzügiges helles Zimmer, viele Bücher,

Cons:

kein Herd, keine Spüle

2026-02-08 • via Nuitee
X
Xiaoling • extended_group • au
10
Pros:

房东热情周到！

Cons:

有个简易小厨房就完美了

2026-01-21 • via Nuitee
Z
Zhu • couple • nz
10
2026-01-19 • via Nuitee
S
Suyash • solo_traveller • in
9
2026-01-19 • via Nuitee
I
ira • couple • id
10
2026-01-08 • via Nuitee
L
Leonid • extended_group • nl
10
Perfect verblijf in Queenstown
Pros:

Wij hebben met veel plezier van ons verblijf op deze locatie genoten. Warren is een bijzonder attente gastheer en werkelijk aan alles is gedacht – zelfs aan telefoonopladers met diverse aansluitingen. De accommodatie is zeer schoon, de kamer is ruim en de bedden zijn van uitstekende kwaliteit. Er waren zelfs 9 à 10 kussens aanwezig om uit te kiezen.
De ligging is prachtig; u kunt hier ontspannen wandelen en binnen 12 à 15 minuten bereikt u het centrum van Queenstown. De WiFi functioneert uitstekend en er is een eigen parkeerplaats beschikbaar. De frisse lucht en het uitzicht op de tuin maken het verblijf extra aangenaam. Daarnaast zijn er diverse spelletjes, schaken en een ruime selectie boeken aanwezig.
Toen wij informeerden naar een weegschaal om onze koffers te wegen, stond deze de volgende ochtend al voor onze deur. Ook ontvingen wij met kerst drie heerlijke chocolaatjes als attent gebaar van Warren en zijn familie. Deze kleine extra’s waarderen wij enorm.
Bij een volgend verblijf in Queenstown zullen wij zonder twijfel opnieuw voor deze locatie kiezen. Warren, hartelijk dank voor uw gastvrijheid.
Met vriendelijke groet,
Leonid

Cons:

Niets

2025-12-28 • via Nuitee
D
Dongyan • couple • cn
10
2025-12-18 • via Nuitee
A
Asma • extended_group • au
10
Pros:

Warren is such an incredible host. Very kind and friendly. He got extra blankets and wraps for our baby to ensure the baby was well cared for. He gave us good directions into Queenstown and good locations and food places to visit.
The room was clean and spacious, very relaxing and we were visited by friendly cats. The garden view is gorgeous. The whole place is well cared for and we will definitely stay here again..

2025-12-08 • via Nuitee
Y
YI FEN • couple • tw
10
Pros:

A wonderful 4 nights here! Highly recommend everyone for stay. Nice host, quite large space for 2 people.

2025-12-06 • via Nuitee
R
Ron • family_with_children • il
8
2025-11-22 • via Nuitee
J
Jane Maree • couple • au
9
Enjoyable stay while holidaying in Queenstown and attending Queenstown Marathon event.
Pros:

Very comfortable accomodation. Extremely clean and quiet.

Cons:

No issues

2025-11-16 • via Nuitee
B
Bernard • couple • fr
8
Bon accueil , hôte agréable et disponible
Pros:

Aucun placard, aucun cintres pour prendre des habits.

Cons:

L’odeur des diffuseurs de parfums qui était vraiment trop forte

2025-11-11 • via Nuitee
J
Jennifer • couple • au
8
Warm and inviting property in a tranquil location
Pros:

Beautiful location away from the business of central Queenstown. Clean and comfortable. Plenty of microwave safe containers for use.

2025-11-01 • via Nuitee
B
Bérubé • family_with_children • ca
10
2025-10-26 • via Nuitee
L
Lee • extended_group • cn
10
2025-10-21 • via Nuitee
M
mtorabi • family_with_children • nz
10
As a family of three, we enjoyed our stay at the property. It's worth trying and highly recommended.
Pros:

Warren is a great host, supportive, and responsive. We had excellent communication throughout, both before and during our stay, as well as at our departure time. The house is equipped with nice and well-decorated amenities and offers beautiful views.

Cons:

Everything was great.

2025-09-29 • via Nuitee