Treebo De Cloud 9 Regency

Hotels
•
Treebo Hotels
7.4 (128 reviews)
T.C 81/2792 1, Aristo Junction Thampanoor , Trivandrum , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
Fire extinguishers
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable stay
Good location
Friendly staff
Cons:
Bad management
Parking issues
Low quality food
Limited dining options

Categories

Cleanliness
6.86
Rooms were clean but had some issues with smelly corridors and ventilation.
Service
7.83
Staff were described as friendly, but professionalism varied.
Location
8.87
Ideal location close to transportation and amenities.
Room Quality
7.32
Spacious and comfortable rooms, but some felt enclosed.
Amenities
6.85
Facilities are modest; some complaints about food options.
Value for Money
7.81
Good value, especially for transit stays.
Food and Beverage
6.36
Low quality food and limited breakfast options.
Overall Experience
7.33
Decent overall experience with some notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:15

Property Description

Convenient Location
Treebo De Cloud 9 Regency is perfectly situated near Sree Padmanabhaswamy Temple and Napier Museum, making it an ideal choice for sightseeing.

Comfortable Accommodation
Each room at the hotel is equipped with modern amenities like air conditioning, flat-screen TV, and private bathrooms for a relaxing stay.

Delightful Dining Options
Start your day right with a delicious continental or vegetarian breakfast available for guests, ensuring a pleasant culinary experience.

Book Treebo De Cloud 9 Regency now for a memorable stay in Trivandrum!

Important information:

Foreigners Guest allowedThis property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 128 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.85
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 7.33
A
Anilkumar S • couple • in
5
Good.
Pros:

Location

Cons:

No Ventilation, not value for the money.

2026-03-23 • via Nuitee
P
Prajith • couple • in
8
Pros:

Clean and near to railway station

2026-03-23 • via Nuitee
M
Madhavan • solo_traveller • in
9
Pros:

The location is great. Walking distance from Trivandrum Central Train station and Bus station. The property is new, and there are quite a few restaurants nearby.

Cons:

Nothing specific.

2026-03-13 • via Nuitee
S
Shajeev • family_with_children • in
8
Pros:

Location

2026-03-11 • via Nuitee
S
Susheel • solo_traveller • de
1
I haven’t stayed it was horrible experience when reached at property, front desk staff was unco-operative and don’t want
Pros:

They haven’t let me check in when reached at property stating my booking was cancelled 😡 i was forced to find new hotel from that property.

Cons:

There is not a single think i like about property when he denied the checking stating it cancelled. While booking.com showed its booked and confirm.

2026-03-05 • via Nuitee
D
Dr Jacob • solo_traveller • in
5
Würde kein zweites Mal buchen!
Cons:

Sog. Frühstück - Die Bedingungsfrau war extrem Schroff !

2026-03-03 • via Nuitee
L
laurence janvier • family_with_children • fr
10
Pros:

Hôtel réservé au dernier moment,suite a un grave problème dans un autre.
Personnel très accueillant et serviable.
Chambre très propre ,calme malgré la proximité avec la gare (5 minutes à pieds).
Tout était ok

Cons:

Rien a redire.

2026-02-11 • via Nuitee
M
Mohamed • family_with_children • mv
7
Pros:

Room is good

Cons:

The hotel needs to improve its communication with customers. The information provided on booking platforms regarding payment was unclear. On Booking.com, it indicated that payment could be made at the hotel and that immediate payment was not required, and I had also received a booking confirmation. However, upon arrival for check-in, I was informed that the booking had been cancelled due to late payment. I explained that I had a confirmed booking. After I mentioned that I would raise the matter with Booking.com and began writing a complaint, I was then informed that a room had become available and I could proceed with the stay.

2026-02-08 • via Nuitee
K
Kari • family_with_children • qa
9
Pros:

Efficient and friendly service. Good value. Very clean.

Cons:

Nothing - good value for money here!

2026-01-31 • via Nuitee
R
R • family_with_children • in
8
2026-01-29 • via Nuitee
B
BELLIPADY RAMPRASAD • solo_traveller • in
8
I am satisfied
Pros:

Close to Central Bus. And Train station

Cons:

Better Beds I stayed in the hotel for 4 days they didn't change my linen even one day

2026-01-26 • via Nuitee
R
Ramya • couple • in
10
2026-01-20 • via Nuitee
S
SIDHI • family_with_children • in
7
2026-01-19 • via Nuitee
P
Parameswaran • family_with_children • in
1
2026-01-19 • via Nuitee
D
D'SILVA • couple • in
8
2026-01-10 • via Nuitee
S
Shafeek • family_with_children • in
7
Pros:

Location was great. Walkable from the railway station or Thampanoor bus stand.

Cons:

Breakfast could be improved.

2026-01-08 • via Nuitee
P
PRAVEEN • family_with_children • in
5
Pros:

Good location

Cons:

Staff behaviour was very bad especially night duty staff old person

2026-01-07 • via Nuitee
K
Kari • family_with_children • qa
9
Pros:

Spotless hotel. Room clean and cool. Staff professional and helpful.

Cons:

All good here. Great value.

2025-12-30 • via Nuitee
P
Prashanth • couple • ae
2
Misleading 3-star rating, poor hygiene, rude staff, and extremely disappointing overall experience.
Pros:

Sorry to say nothing we like in the property.

Cons:

Dear Booking.com Team,

We are sorry to say that we did not like anything about this property.

We booked this hotel believing the 3-star rating shown on your platform, but the stay was completely disappointing and misleading. We checked in around 4:00am and checked out by approximately 9:00 am, staying hardly four and a half hours, yet none of our expectations were met.

One of the staff members, Mr. Venu, who was managing the reception at night, was extremely rude, disrespectful, and argumentative. He was sleeping at the reception desk when we arrived and showed no professionalism or basic courtesy towards guests.

We had already experienced this unprofessional behavior earlier when I called the hotel from Dubai on 27 December at around 8:04 pm (UAE time). Mr. Venu answered the call and spoke in a very unprofessional manner. It honestly felt like calling a local lodge rather than a so-called 3-star hotel.

At check-in, no information was provided about hotel facilities. In the room, we noticed several hygiene and service issues:
• Pillow covers appeared unchanged
• Hand-washing liquid soap was not refilled
• No shampoo was provided
• The booking was for two people, but towels and toiletries were provided for only one person

Due to the late hour and the rude behavior of the reception staff, we did not bother requesting these missing items.

When we asked about hot water availability, we were informed that there was no hot water facility, which is unacceptable for a 3-star hotel.

During complimentary breakfast, the same staff member was managing and closely monitoring who was taking what, which made the experience very uncomfortable. There were no trained staff members, and guests were not treated with respect or given value, despite paying for these services.

Overall, for the short duration we stayed, we could not find a single positive aspect. This property is comparable to a basic lodge and is not eligible for any star-category rating.

2025-12-28 • via Nuitee
B
bansal • couple • in
3
Cons:

The service was very bad, no extra towel, no value of money.

2025-12-27 • via Nuitee