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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Concierge service
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Staff adhere to local safety protocols
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Covered parking
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Swimming nearby
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Rooftop garden
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Rooms
Indulge in our air-conditioned rooms with flat-screen TVs, minibars, and coffee/tea facilities for a comfortable stay.
Convenient Location
Located near Ipoh Parade and AEON Mall Kinta City, our hotel offers easy access to shopping and dining options.
On-Site Dining
Savor Asian and Malaysian cuisine at Myth Cafe or enjoy Fusion Cuisine at The Daily Diner during your stay.
To experience comfort and convenience at M ROOF HOTEL & RESIDENCES in Ipoh, book your stay now!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Adults stay for MYR 100 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
All
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The bed was comfortable .
The washroom has no privacy. If staying with friends, it would be better to have a curtain or partition to cover the shower area
The bed and the room is clean and spacious.
The toilet. No bidet. And the shower holder is broken.
The staff was very good...from the front desk to the f&b outlet.
All were good. Will visit again.
The towels were smelly (the only drawback)
3 room apartment convenient for group with elderly and kids
I was disappointed with regards to the housekeeping standards and amenities provided during our recent stay.
This is particularly disappointing as we have stayed at your hotel two to three times annually, and this is the first time we have encountered such issues.
Firstly, the shampoo and bath shower gel were not replenished. Only two sets of toiletries were provided for six persons for a two-night stay, which was clearly insufficient.
On one day, we returned to the apartment at 1am to find that no additional toiletries had been provided. Had we not brought our own, we would have been forced to contact housekeeping in the middle of the night, which would have been highly inconvenient.
The bathroom was not cleaned properly; it appeared that only the dustbin had been emptied. The towels had a foul smell, which made them unpleasant to use.
The living room was also not cleaned thoroughly, with bits of food left lying around. Again, it seemed that housekeeping simply emptied the dustbin without properly cleaning the space.
Additionally, there was no communication regarding the provision of bottled water. While the apartment is equipped with a water dispenser, there was no notice or information informing guests that they could freely use it. Clear communication on this would have avoided confusion.
Overall, the level of cleanliness and service during this stay did not meet the standards we have previously experienced at your hotel.
I hope you will take this feedback seriously and implement improvements to prevent similar issues in the future.
good location
wifi seed can improve , and the swimming pool water not enough cold .
方便和干净
毛巾有味道
觉得没有清洗过
Nice location, friendly staff and helpful （maintenance team）
Clean and good room.
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