Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Cons:
Limited food variety
Wait times for service

Categories

Cleanliness
8.96
General sentiments about comfortable and clean accommodations.
Service
9.43
Staff were friendly and accommodating, adjusting solutions to complaints.
Location
8.47
Access to the beach requires a walk through a camping area.
Room Quality
9.42
Spacious rooms with a comfortable large bed.
Amenities
8.95
Good facilities including a nice pool and spa.
Value for Money
8.91
Fair pricing for the quality, but some food variety was lacking.
Food and Beverage
8.46
Breakfast and dinner quality were good, but variety was limited.
Overall Experience
9.43
Enjoyable stay with notable positive aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:22

Property Description

Luxurious Accommodation
Atzavara Hotel & Spa, a 5-star property in Santa Susanna, offers air-conditioned rooms with free WiFi and private bathrooms. Some rooms even boast stunning sea views from a private balcony.

Exceptional Amenities
Guests can enjoy a seasonal outdoor pool, private parking, and a beautiful garden at this hotel. Indulge in European cuisine at the on-site restaurant, with options for vegetarians, vegans, and gluten-free diets. Additionally, services like a kids' club, room service, and currency exchange ensure a comfortable stay.

Convenient Services
Explore the area with bike or car hire available at the hotel, perfect for cycling enthusiasts. With multilingual staff fluent in Catalan, German, English, and Spanish, your needs are always understood.

Book your stay at Atzavara Hotel & Spa for a truly unforgettable experience.

Important information:

- Please note when booking full board, please note that drinks are not included.

- Please note when booking 10 rooms or more, different policies and additional supplements may apply.

- Please note children under 16 cannot access the Spa

- Rental License: HB-005010Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 3105 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
R
Ramon Bayes Gallifa solo_traveller es
9
Pros:

Instalaciones y la tranquilidad

Cons:

Un ruido en habitacion de las 6,45 h hasta 20 h. Muy molesto

2026-08-08 via Nuitee
F
Fernando solo_traveller es
7
Pros:

las instalaciones y el personal

Cons:

que en varias de las mesas de las tumbonas tuvieran ceniceros invitando a la gente a fumar, fue como volver a lo años 90.

el buffet bien, pero me esperaba algo mejor para un 5 estrellas

2026-08-07 via Nuitee
B
Ben couple nl
8
goed hotel maar geen 5 sterren
Pros:

de luxe van het hotel, de vriendelijkheid van het personeel

Cons:

schoonmaak is een punt van aandacht omdat dit niet goed werd gedaan. Tevens zijn er veel mensen van buitenaf die zorgen dat de gasten die geboekt hebben geen bedje hebben (polsbandje voor gasten zou uitkomst bieden)

2026-08-06 via Nuitee
N
Nabil family_with_children fr
7
Séjour sympa, belles piscines
Pros:

Les piscines

Cons:

C’était correct dans l’ensemble.

2026-08-05 via Nuitee
O
Omar family_with_children nl
10
Top
Pros:

De hoeveelheid zwembaden en het ontbijtbuffet

Cons:

de vloer in de kamer werd niet dagelijks schoongemaakt/ gestofzuigd.

2026-08-05 via Nuitee
M
Marc family_with_children nl
9
Genoten van het hotel en de faciliteiten.
Pros:

Alles van het hotel van kamers, tot zwembaden tot het personeel was perfect.

Cons:

De locatie Santa Suzanna, er is geen echte boulevard waar veel horeca bij is. Natuurlijk is er horeca maar het is een lange straat dat vinden wij minder gezellig.

2026-08-05 via Nuitee
R
Radek couple pl
8
Pros:

- Staff profesionalism and service... only if you are lucky to get one that speaks english.
- Buffet selection and food quality.
- Very nice pool area with lot of plants, palms . No problem with finding a sunbed or cabana (paid extra)
- Evening activities for children and adults. Every night.
- Everyday pool aerobic.
- Very nice room size and comfort (junior suite as an example)

Cons:

- This is not a 5-star hotel. The staff barely speaks English. When you go to dinner and ask for wine, they don't -understand simple English sentences, let alone a request for a wine description. This is unacceptable for a 5-star hotel.
-No pool service — you have to order at the bar.
-They have serious sewage problems. You can smell it in your shower and at the swimming pool (???).
-Desalinated water in the swimming pools. Yuck!
-Very low-quality drinks. I expect much more from a 5-star hotel.
-Poor restaurant food quality. Don't trade the buffet for the restaurant — the food at the buffet is much better.
-Silly towel card system. Come on — just put out two stands: "Dirty towels" and "Fresh towels." You don't need students handing them out.
-The area is nice only for about 10 metres around the hotel. Don't go any further — dirt, strange people, and awful surroundings. To get to the beach, you need to walk 20 minutes and pass through a tunnel under the railway.
-Poor-quality pool bar food. Just because it's a pool bar doesn't mean lunch has to be worse than McDonald's.
Indiscreet bathroom design. Who thought semi-transparent toilet and shower doors were a good idea?
- Why are they always only english , german and italian as foreign TV channels ? I heard a lot of polish converstaions in the hotel, which means there a lot tourists from Poland. For sure more than from Italy. Is it so difficult to add few channels ?
- Problems with TV satelite. Channels constantly braeking up

2026-08-04 via Nuitee
D
dakwar solo_traveller il
9
2026-08-04 via Nuitee
A
Alex couple ua
10
Pros:

Everything

Cons:

Nothing

2026-08-03 via Nuitee
A
Alice solo_traveller fr
10
2026-08-02 via Nuitee
S
Sonko couple fr
10
2026-08-02 via Nuitee
A
Alex couple es
8
Pros:

I liked the room - it was clean, spacious, nice balcony. Good cleaning - cleaned twice.

Cons:

The spa was nice but you had to pay extra. The main pools were decent but crowded. Breakfast could get busy - there was a queue. For the nice rooftop pool you also had to pay extra, which did not make sense

2026-08-02 via Nuitee
C
Campos solo_traveller es
4
Calidad / Precio / Categoría no equilibrado
Pros:

Ubicación correcta

Cons:

Habitación Vs un hotel 5 estrellas, balcón a zona de máquina

2026-07-25 via Nuitee
S
severine couple fr
9
2026-07-25 via Nuitee
D
David couple fr
1
2026-07-25 via Nuitee
T
Thomas solo_traveller de
9
Pros:

Spa und Poolbereich

Cons:

Manchmal langes Anstehen im Buffetrestaurant

2026-07-25 via Nuitee
R
Roumaïssa family_with_children fr
6
Un bel hôtel spacieux et confortable, mais trop bas pour 5 étoiles.
Pros:

Le spa, les conforts des lits, les piscines, la galerie des magasins.

Cons:

Le ménage, le buffet du soir, la salle de sport, l’odeur des égouts dans la salle de bain, ainsi que l’emplacement géographique légèrement loin de barcelone.

2026-07-25 via Nuitee
A
abdelkarim family_with_children be
8
2026-07-22 via Nuitee
M
mansour solo_traveller sa
10
2026-07-21 via Nuitee
J
jose luis solo_traveller es
9
2026-07-21 via Nuitee