Al Ard Al Mutamayeza Hotel Makkah

Hotels
Jerwel, Altaisir Str. Beside Al Tobaishi Mousque , Makkah , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Chapel/shrine
Grocery deliveries
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Close to the Haram / good location
Shuttle service to Haram (when operating)
Some helpful staff and a courteous manager
Good value/price mentioned by several guests
Parking available (mentioned)
Cons:
Frequent check-in delays; rooms not available despite confirmed bookings
Reception staff rude, disorganized or understaffed
Rooms reported as dirty, smelly or not cleaned
Poor WiFi and limited room service for long stays
Shuttle irregular/no timetable; restaurants a walk away
Room delivered not matching booking/photos

Categories

Cleanliness
1
Multiple reviews report rooms being smelly, grimy or not cleaned; several guests received rooms that were not cleaned properly.
Service
1
Mixed reports: several complaints about rude or disorganized reception and very long check-in waits, but some mentions of helpful staff and a courteous manager.
Location
1
Consistently cited as close to the Haram with good transport links; many guests praised the location and shuttle access (some noted walk of ~15 min).
Room Quality
1
Guests reported receiving different or non-existent booked rooms, rooms that were grimy or had poor upkeep; room quality seen as below expectation by several reviewers.
Amenities
1
Shuttle exists but is sometimes slow/no timetable; WiFi reported as very poor and no room service for long stays—amenities uneven and disappointing for some guests.
Value for Money
1
Several guests explicitly said the hotel was good value and praised the price, despite service and room issues, indicating reasonable value for some travelers.
Food and Beverage
1
Not discussed in depth; a few comments note restaurants are not very close, implying minor inconvenience around F&B options.
Overall Experience
1
Overall mixed to negative: good location and occasional helpful staff but recurrent check-in problems, room availability issues and cleanliness problems harmed guests' overall stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-01 16:43

Property Description

Prime Location near Masjid Al Haram

Modern Amenities and Comfortable Rooms
Indulge in the comfort of our well-equipped rooms featuring flat-screen TVs, private bathrooms, and free toiletries. Enjoy the convenience of having a fridge in your room for storing refreshments.

Exceptional Service and Convenience
Our 24-hour front desk staff is dedicated to ensuring your stay is seamless. Benefit from our free shuttle service to and from Haram for added convenience. Host your events in our shared lounge on The Floor and explore nearby attractions like Safwah Tower and Abraj Al Bait.

Contact us now to book your stay at Land Premium 1 Hotel and experience unparalleled hospitality and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for SAR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Shz • family_with_children • in
1
2025-11-22 • via Nuitee
• family_with_children • pk
8
Pros:

Everything is good. Rooms are neat and clean. Staff is very helpful. 15 min walk to Haram. Shuttle service was good. If i came again i will definitely stay in this hotel. Insha Allah…..

2025-11-22 • via Nuitee
• solo_traveller • sa
1
Pros:

لم يعجبني شيء

Cons:

أولاً موظفوا الاستقبال، ثانياً لا يهتمون بحجوزات بوكنق نظامهم من سبق لبق انتبهوا جميعاً أرجوكم

2025-11-22 • via Nuitee
A
Abdul basit • family_with_children • gb
7
2025-11-22 • via Nuitee
احمد مصطفي • family_with_children • sa
4
2025-11-22 • via Nuitee
A
Ashfaq • extended_group • pk
7
Cons:

When we arrived at the hotel, despite having a confirmed booking, the hotel staff said our room was not vacant yet. Finally, when they gave us the room, it was not clean.

2025-11-22 • via Nuitee
R
Recep • family_with_children • tr
7
2025-11-22 • via Nuitee
J
Juana • solo_traveller • us
5
It’s not terrible but not the best!
Cons:

What I didn’t like I had to wait like an hour and a half waiting in line for my room cause it was not ready! Even though I got there after 4:00 pm!! The bus service not good it takes a long time for the bus to come!

2025-11-22 • via Nuitee
A
ABDUL • family_with_children • gb
9
2025-11-22 • via Nuitee
• couple • sa
3
Cons:

موظفين الأستقبال سيئين جدا

2025-11-22 • via Nuitee
M
Mohamed Shareif • couple • sd
1
Pros:

The room was not available even my booking was confirmed. Didn’t have any solution i had to check for another hotel on my own

2025-11-22 • via Nuitee
S
Samar • family_with_children • sa
8
2025-11-22 • via Nuitee
• solo_traveller • us
8
My stay was very good and enjoyable.
Pros:

The shuttle to Masjid Al Haram was great. The front desk and other stuff were nice and helpful.

2025-11-22 • via Nuitee
S
Said • family_with_children • ma
8
Pros:

التعامل في المستوى ،الموقع جيد ،النظافة ما شاء الله ،نود العودة مرة ثانية في اقرب الاجال،

2025-11-22 • via Nuitee
M
mohammed • family_with_children • gb
3
2025-11-22 • via Nuitee
Y
Yaman Bin • solo_traveller • ca
3
Pathetic customer service
Pros:

Price

Cons:

Reception Staff was rude and not organized, i was waiting and they start giving rooms to others even they asked me to wait and they will call me. Their system dosent work as well

2025-11-22 • via Nuitee
S
Said • couple • ma
7
التعامل الراقي للمدير الفندق
Pros:

التعامل الراقي لمدير الفندق

Cons:

لايوجد

2025-11-21 • via Nuitee
R
R • family_with_children • gb
4
Wouldn't book again.
Pros:

Nothing much.

Cons:

Room was smelly and grimy, not cleaned well at all. Beds included. Too many rooms and poorly managed. If you're from the UK looking for a hotel with decent standards (clean, tidy etc) this is not the place unless youre bringing cleaning supplies and giving it a clean yourself. Knooz al diafah is a much better and affordable solution. I'm not too fussy when it comes to these things but with children I couldn't comfortably stay there.

2025-11-21 • via Nuitee
H
Halim • solo_traveller • gb
7
2025-11-21 • via Nuitee
فهد • couple • sa
8
2025-11-21 • via Nuitee