The Dunes Hotel (Palm Springs)

Hotels
8.4 (2000 reviews)
390 South Indian Canyon Drive , Palm Springs , us

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noise from adjacent rooms
Lack of breakfast options

Categories

Cleanliness
7.98
Some reviews mentioned clean rooms, but others noted issues with cleanliness, especially in the pool area.
Service
9.45
The staff was friendly and attentive, contributing positively to the overall experience.
Location
9.49
Many guests highlighted the great location near downtown and attractions.
Room Quality
8.44
Rooms were generally clean, but a few mentioned issues like noise and lack of amenities such as microwaves.
Amenities
8.47
Amenities were decent, with a good pool area, but some guests noted lack of breakfast options.
Value for Money
7.93
Overall value was questioned due to high prices and some unmet expectations.
Food and Beverage
6.98
No breakfast offered, which many found disappointing and felt was lacking for the price.
Overall Experience
8.45
Despite some issues, most guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:03

Property Description

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, and a fitness centre at The Dunes Hotel.

Relaxation and Leisure
Unwind by the outdoor swimming pool, hot tub, or explore nearby attractions like the Palm Springs Aerial Tramway and golf clubs.

Convenience and Service
Enjoy a seamless stay with a 24-hour front desk, flat-screen TV, and private bathrooms in every room at The Dunes Hotel.

Book now for a luxurious experience at The Dunes Hotel in Palm Springs!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2000 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 8.45
J
Jonathan • couple • fr
8
Très bon hôtel très bien situé
Pros:

L’emplacement, le parking et la piscine

Cons:

La mauvaise insonorisation…. On entendait les voisins parler tard dans la nuit ….
Salle de sport trop basique , selle de vélo cassée….

2026-04-18 • via Nuitee
S
Styliani • solo_traveller • gb
10
2026-04-18 • via Nuitee
M
M • couple • us
2
2026-04-18 • via Nuitee
H
Holly • family_with_children • us
9
It was great, fantastic location, so easy to walk downtown and enjoy local sights.
Pros:

The staff were friendly and helpful. It was great that we could store our bags and use the pool anyway.

Cons:

N/A

2026-04-18 • via Nuitee
G
Greg • couple • us
10
2026-04-17 • via Nuitee
D
Dale • solo_traveller • us
6
Pros:

The staff were friendly and helpful.

Cons:

Room furnishings were dated and had a musty smell.

2026-04-17 • via Nuitee
L
Lisa • solo_traveller • gb
9
Perfect Pool and Location
Pros:

Loved the vibe of the hotel, the pool with cabanas was amazing. Staff were really friendly, and free coffee and fruit was a bonus. Great place to stay for a few nights. The downtown bars and shops were only 5mins away so great location with free parking.

Cons:

Unfortunately the air conditioning unit was really loud so we couldn't use it at night but otherwise no other negatives.

2026-04-16 • via Nuitee
G
Gabriella • extended_group • us
7
Nice Pool Dark Room
Pros:

Loved the pool area! The water is the perfect temperature. Piped in music isn't too loud. Lots of chairs available.
Guestrooms are cute. They have a very clear "desert chic" design aesthetic.
Liked that despite being a renovated motor court you don't walk out of your room and directly into the parking lot. The breezeblock wall that creates a hallway is genius.
Team is very responsive and were able to accommodate everything we needed.

Cons:

The room was SO dark! The breezeblock hallway doesn't let in very much light so even if you have the blinds up it's ridiculously dark. There wasn't enough lighting in the room, either, so we had to ask for an additional lamp. The shower ends up being quite dark as well once you close the curtain.
There isn't enough storage. No dresser at all, just a very small closet. We asked for additional hangers, which helped, but most of our stuff stayed piled up in our suitcases. If you like to unpack, or you bring a lot of "outfits" this might not be the place for you.

2026-04-15 • via Nuitee
K
Kendall • solo_traveller • us
10
Fun decorative hotel in a great location!
Pros:

Room was very nice with some fun design elements. I like the keypad entry system for the room.

Cons:

Could not find keypad code for pool.

2026-04-15 • via Nuitee
G
Gary • solo_traveller • us
6
Easy and met my needs
2026-04-14 • via Nuitee
S
Sonja • family_with_children • us
10
2026-04-14 • via Nuitee
S
Sarah • extended_group • us
7
2026-04-14 • via Nuitee
S
Simone • solo_traveller • it
8
Ottima struttura a pochi passi dal centro
Pros:

Ottima struttura, camere nuove e pulite, letto comodissimo e doccia grande.
Posizione strategica per raggiungere il centro a piedi con ristoranti e bar nei dintorni.

Cons:

Nulla

2026-04-14 • via Nuitee
S
Sara • couple • us
10
2026-04-13 • via Nuitee
G
Gavriliuc • family_with_children • us
5
Honestly,does not worth the price and looks very old
Pros:

Location

Cons:

The smell in the room was very bad!

2026-04-13 • via Nuitee
K
KeelyWilliamss • couple • au
7
Pros:

Friendly reception staff, clean room. Good vibes

Cons:

New towels would be great, current ones were well past their use by date & perhaps some fresh soft pillows would be a good option.

2026-04-12 • via Nuitee
M
Marcus • couple • us
10
2026-04-12 • via Nuitee
M
Matthew • solo_traveller • gb
7
2026-04-12 • via Nuitee
T
Tim • couple • de
8
Eine Wohlfühl Oase
Pros:

Ein wunderbares Hotel, dass ich immer wieder buchen würde! Der Poolbereich, die Nähe zu Downtown PS! Absolutes Wohlfühl Hotel!

Cons:

Etwas teuer mit kaum weniger als 200€ pro Nacht…

2026-04-11 • via Nuitee
S
Saeed • couple • us
8
We were happy about the service cleaning. But pool was dirty. Location is perfect since there is a grocery store cross t
Pros:

Location is perfect for walking . It’s very close to restaurants and you can enjoy the neighborhood.

Cons:

We didn’t like the door between us and the next room. Also, we had a neighbor who was absolutely rude, loud, and impolite. We could hear their talking in the mid night. The walls in between rooms are not soundproofing. We woke up around 1:30am because the neighbor slams their door shut.

2026-04-11 • via Nuitee