Hotel La Casa de Mamá

Hotels
8.9 (481 reviews)
Guadalupe Victoria # 56, Barrio de la Merced , Tuxtla Gutiérrez , mx

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Luggage storage
Safety deposit box
Tour desk
Massage services
Packed lunches
Shuttle service (additional charge)
Kid meals
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Review Highlights

Pros:
Cleanliness
Location
Helpful Staff
Beautiful Facilities
Cons:
Limited Food Service
Issues with Room Amenities

Categories

Cleanliness
8.81
Most reviews mention cleanliness positively, noting the hotel is exceptionally clean.
Service
8.98
While there were some negative comments regarding service, overall sentiment indicates helpful staff and positive interactions.
Location
9.32
Many reviews highlight the excellent location, being close to restaurants and attractions.
Room Quality
8.77
Rooms are described as comfortable and well-maintained.
Amenities
8.9
The pool and heated amenities receive positive feedback, although some issues with TV and heating were noted.
Value for Money
8.66
Value perception varies, but the overall sentiment is favorable due to the quality of services offered.
Food and Beverage
8.61
Some mention a lack of food services at certain times, with requests for breakfast packages noted.
Overall Experience
9.18
Overall sentiment indicates satisfaction with the stay, complemented by location and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:14

Property Description

Luxurious Stay in San Cristóbal de Las Casas

Nestled in the heart of San Cristóbal de Las Casas, Hotel La Casa de Mamá offers a blend of comfort and convenience.

Charming Amenities
Indulge in relaxation with our outdoor swimming pool and savor delicious meals at our on-site restaurant.

Convenience at Your Fingertips
From free WiFi access to a 24-hour front desk, we ensure your stay is hassle-free. Explore the city with ease, as key attractions like San Cristobal Cathedral and Museo del Ambar are just a stone's throw away.

Ready to experience the beauty of San Cristóbal de Las Casas? Book your stay at Hotel La Casa de Mamá now.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location