Candlewood Suites - Frisco by IHG

Hotels
•
Candlewood Suites
8.7 (193 reviews)
9484 Frisco St , Frisco , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Odor in hallway
No breakfast options

Categories

Cleanliness
8.01
Mixed sentiments; one review mentioned cleanliness positively, but odor issues were reported.
Service
9.48
Positive sentiment; exceptional service noted, especially from the front desk staff.
Location
9.02
Positive sentiments about location being convenient.
Room Quality
8.97
General satisfaction; all amenities were present except for a hairdryer.
Amenities
8.5
Amenities were generally well-received, although lack of breakfast was a noted downside.
Value for Money
8.96
Overall value perceived as good based on available amenities.
Food and Beverage
7.51
Negative sentiment; absence of breakfast negatively impacted the overall experience.
Overall Experience
9.18
Overall enjoyment and satisfaction with stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:00

Property Description

Modern Amenities and Comfortable Rooms
Candlewood Suites - Frisco offers well-equipped rooms with flat-screen TVs, private bathrooms, and cozy bedding. Enjoy the convenience of air conditioning and ample storage space in each room.

Relaxation and Recreation
Unwind by taking a dip in the seasonal outdoor pool or maintaining your workout routine at the fitness center. Additionally, guests can socialize in the shared lounge area or grill up a delicious meal at the barbecue facilities.

Convenient Location and Nearby Attractions
Located just 32 km from Historic Downtown Plano, this hotel provides easy access to popular destinations like Highland Park Village and Southern Methodist University. Explore the area with free parking and stay connected with complimentary WiFi throughout the property.

Ready to experience comfort and convenience at Candlewood Suites - Frisco? Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 193 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 9.18
Z
Zeigler • family_with_children • us
10
Pros:

I was able to get a good price on booking online I need it a rest day and I went and it was very relaxing clean comfortable had the restaurant there on site and the bar everything was so convenient and nice

Cons:

No microwave in the room

2026-11-03 • via Nuitee
L
Lisa • family_with_children • us
10
2026-11-02 • via Nuitee
N
NIKHILKUMAR • extended_group • us
1
Cons:

They are not allowed inside

2026-11-01 • via Nuitee
W
william • couple • us
8
2026-10-27 • via Nuitee
G
Gary • couple • us
9
Very clean!
Pros:

Nice hotel.

Cons:

Bed was not comfortable.

2026-10-25 • via Nuitee
C
Cherry • family_with_children • us
10
Its a good stay , with positive experience
Pros:

A kitchenette is good to have , give us a space for coffee time..

2026-10-21 • via Nuitee
K
Kimberly • couple • us
5
Not again !!
Cons:

Not refunded deposit like they said they would the next morning upon checking out!! Refunded three weeks later with them taking a dollar out !! That’s stealing !!

2026-10-21 • via Nuitee
A
Angie • couple • us
9
Staff was exceptionally nice and helpful and location was great!
Pros:

Nice location

2026-10-12 • via Nuitee
S
Scott • solo_traveller • us
10
2026-09-19 • via Nuitee
C
Cortina • solo_traveller • us
9
The room was nice for the price and area. I found it to be clean, quiet, and comfortable.
Pros:

The stay was quiet, clean, and comfortable. I stayed on the top floor so that I would not encounter excessive noise.

Cons:

There was no breakfast at the location, this was a bummer for me. I wish there was at a minimum a continental breakfast. I had to leave the hotel to find breakfast. The paid items were very expensive, so I had to go to a store to buy items like water and snacks. The TV was mounted at a weird side angle, but overall, I enjoyed my stay.

2026-09-12 • via Nuitee
M
Mary • extended_group • us
9
Friendly staff, great location for game, and room was nice.
Pros:

Great location if in town for FC Dallas game…walking distance.

Cons:

The parking lot is small because they share parking lot with the Holiday Inn, so only place to park is behind hotel.

2026-09-07 • via Nuitee
H
HJ • solo_traveller • us
10
2026-09-01 • via Nuitee
H
Haley • family_with_children • us
5
2026-08-16 • via Nuitee
A
Ashley • couple • us
10
Tyler at the front desk was exceptionally helpful and friendly!
Pros:

Good location

2026-08-14 • via Nuitee
T
Tiarra • family_with_children • us
10
2026-07-20 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

The checking in process was so easy. The ladies at the front desk were very helpful. The rooms were pretty good size I loved that the bedroom was separate from the rest of the room. The bed was super comfortable to. We were there for the weekend for my son's basketball tournament and it was 2min from where we were playing.

2026-07-13 • via Nuitee
S
Susan • couple • us
10
Pros:

Staff and location. Prices affordable.

2026-07-08 • via Nuitee
H
Heather • solo_traveller • us
8
2026-07-04 • via Nuitee
B
Berry • solo_traveller • us
10
2026-07-02 • via Nuitee
M
Melani • couple • us
10
2026-06-28 • via Nuitee