Candlewood Suites - Frisco by IHG

Hotels
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Candlewood Suites
8.7 (192 reviews)
9484 Frisco St , Frisco , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Odor in hallway
No breakfast options

Categories

Cleanliness
8.01
Mixed sentiments; one review mentioned cleanliness positively, but odor issues were reported.
Service
9.48
Positive sentiment; exceptional service noted, especially from the front desk staff.
Location
9.02
Positive sentiments about location being convenient.
Room Quality
8.97
General satisfaction; all amenities were present except for a hairdryer.
Amenities
8.5
Amenities were generally well-received, although lack of breakfast was a noted downside.
Value for Money
8.96
Overall value perceived as good based on available amenities.
Food and Beverage
7.51
Negative sentiment; absence of breakfast negatively impacted the overall experience.
Overall Experience
9.18
Overall enjoyment and satisfaction with stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:00

Property Description

Modern Amenities and Comfortable Rooms
Candlewood Suites - Frisco offers well-equipped rooms with flat-screen TVs, private bathrooms, and cozy bedding. Enjoy the convenience of air conditioning and ample storage space in each room.

Relaxation and Recreation
Unwind by taking a dip in the seasonal outdoor pool or maintaining your workout routine at the fitness center. Additionally, guests can socialize in the shared lounge area or grill up a delicious meal at the barbecue facilities.

Convenient Location and Nearby Attractions
Located just 32 km from Historic Downtown Plano, this hotel provides easy access to popular destinations like Highland Park Village and Southern Methodist University. Explore the area with free parking and stay connected with complimentary WiFi throughout the property.

Ready to experience comfort and convenience at Candlewood Suites - Frisco? Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 192 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 9.18
T
Tiarra • family_with_children • us
10
2026-07-20 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

The checking in process was so easy. The ladies at the front desk were very helpful. The rooms were pretty good size I loved that the bedroom was separate from the rest of the room. The bed was super comfortable to. We were there for the weekend for my son's basketball tournament and it was 2min from where we were playing.

2026-07-13 • via Nuitee
S
Susan • couple • us
10
Pros:

Staff and location. Prices affordable.

2026-07-08 • via Nuitee
H
Heather • solo_traveller • us
8
2026-07-04 • via Nuitee
B
Berry • solo_traveller • us
10
2026-07-02 • via Nuitee
M
Melani • couple • us
10
2026-06-28 • via Nuitee
S
Sanders • solo_traveller • us
8
2026-06-26 • via Nuitee
J
Jason • solo_traveller • us
10
2026-06-21 • via Nuitee
N
N. Sam • extended_group • us
6
Average place, better hotels nearby
Cons:

Water pressure in the sink was very low and maintenance checked it out- could not increase pressure

2026-06-13 • via Nuitee
B
Boudreaux Official • solo_traveller • us
7
2026-05-29 • via Nuitee
M
Mark • couple • us
7
2026-05-27 • via Nuitee
S
Shandi • couple • us
10
To sum up my stay, I had an amazing time there.
Pros:

I didn't get a chance to stay for breakfast. The customer service was excellent. She greeted me with a smile and she was very warming and inviting.

Cons:

I personally didn't see anything that need to be changed other than the check in times. Maybe check in should be around 12noon or 1pm instead of 3

2026-05-22 • via Nuitee
A
Ariana • family_with_children • us
10
2026-04-23 • via Nuitee
S
Sherry • couple • us
10
2026-04-21 • via Nuitee
T
Tara • couple • us
8
Pros:

Nice location

2026-04-18 • via Nuitee
J
Jaylon • couple • us
3
Pros:

Our first room had little bugs they moved us to a new room no problem but the second room smelled like horrible mold

Cons:

The smell was horrendous

2026-04-17 • via Nuitee
A
Andrea • couple • us
10
Pros:

Roomy. Friendly staff.

Cons:

N/a

2026-04-13 • via Nuitee
D
Denise • solo_traveller • us
5
2026-04-12 • via Nuitee
M
Marvin • couple • us
8
My stay was great!
Pros:

I like the location.

Cons:

I cannot think of anything I didn’t like.

2026-04-08 • via Nuitee
M
Marsha • couple • us
9
Perfect for our needs!
Pros:

Clean & great location!

2026-04-05 • via Nuitee