The ORCHID PREMIUM Hotel

Hotels
9.3 (362 reviews)
27 Đường Nguyễn Lương Bằng , Hue , vn

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Good location
Delicious breakfast
Cons:
Humidity issues in rooms
Wet bathroom floors

Categories

Cleanliness
8.65
Mixed reviews, with mentions of humidity and wet floors in bathrooms.
Service
9.99
Staff described as extremely helpful, friendly, and accommodating.
Location
9.66
Guests enjoyed the location with easy access to nearby attractions.
Room Quality
9.11
General praise for room comfort but some issues with humidity.
Amenities
9.14
Amenities were generally satisfactory, but some minor issues noted.
Value for Money
9.1
Perceived as good value given the quality of service.
Food and Beverage
9.15
Breakfast was well-received with positive comments.
Overall Experience
9.62
Overall positive feedback expressing satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:00

Property Description

Luxurious Amenities & Services

Indulge in our concierge services, seasonal outdoor pool, and free WiFi throughout the property. Relax on our terrace and enjoy a memorable stay.

Comfortable & Well-Equipped Rooms

Experience air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom. Rest assured with a safety deposit box and enjoy a good night's sleep on our cozy bed linens.

Delicious Dining Options

Start your day with a buffet breakfast or savor American, Vietnamese, and Asian cuisine at our on-site restaurant. Enjoy a culinary journey during your stay.

Book your stay at The ORCHID PREMIUM Hotel & Spa for an unforgettable experience in Hue.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 362 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.15
Overall Experience: 9.62
M
Michel • couple • fr
9
Séjour dans cet hôtel très apprécié.
Pros:

Chambre très confortable, propreté impeccable, équipements sanitaires modernes, personnel aimable, à l’écoute et efficace.

Cons:

Absence de machine à café au petit-déjeuner et remplacement du beurre par de la margarine.

2026-03-13 • via Nuitee
B
Barry • solo_traveller • gb
10
Lovely little hotel within easy reach of The Citadel and main tourist area.
Pros:

Friendly , helpful staff. Good breakfast and housekeeping cleaning the room each day. Near to the tourist hub of the city without the crowds

Cons:

It was a bit of a shock to be told that 4% would be added to the bill if paying by card. Unfortunately that seems to be the practice with hotels in Vietnam although 2.5% is standard. Swimming pool is more of a splash pool.

2026-03-12 • via Nuitee
R
Reinhard • couple • de
9
Pros:

Very nice staff, they helped us to manage our problems with booking a ride by train

2026-03-10 • via Nuitee
V
Vladimir • family_with_children • vn
9
Pros:

Emplacement, chambre très confortable.

2026-03-10 • via Nuitee
S
Sophia • family_with_children • fr
9
Pros:

Personnel très acueillant, agréable et professionnel.
La chambre etait très propre et le matelas très confortable.

2026-03-10 • via Nuitee
C
Chris • couple • de
10
Great hotel with friendly staff and comfortable rooms. Very clean.
Pros:

Everything great. Staff friendly, breakfast fine and clean and comfortable rooms

Cons:

Sometimes smelly/loud from the outside but no big deal

2026-03-10 • via Nuitee
K
karenjack • family_with_children • gb
7
Weird bathroom but staff lovely.
Pros:

Staff friendly & helpful.

Cons:

Bathroom layout odd - shower in front of toilet. Means have to walk across slippery floor to use toilet.

2026-03-10 • via Nuitee
L
Leonie • solo_traveller • at
7
Gutes und sauberes Hotel
Pros:

Sehr bequeme Betten, nettes Personal, gutes Frühstück, Sauberkeit

Cons:

Tw. etwas laut wenn im gegenüberliegenden Gebäude Karaoke gesungen wird.

2026-03-08 • via Nuitee
S
Sophie • family_with_children • ca
10
Exceptionnel
Pros:

Le personnel tres accueillant, le confort de la chambre et le petit dejeuner tres copieux. Note 5/5

Cons:

Tout était parfait

2026-03-07 • via Nuitee
R
Renata • family_with_children • pl
8
2026-03-06 • via Nuitee
M
Maria Angeles • family_with_children • es
10
el mejor alojamiento
Pros:

desayuno, ubicación, relación calidad precio. Excelentes instalaciones, repetiría

Cons:

nada

2026-03-04 • via Nuitee
N
Nico • solo_traveller • ph
10
Wonderful place
Pros:

Fantastic value for the price, the staff is super accommodating and attentive, the room is very comfortable and clean and also the breakfast is exceptional with buffet and included à la carte options. Location is excellent too, quiet but still close to the centre and attractions. One of the nicest hotels I ever stayed honestly, 100% recommended.

2026-03-04 • via Nuitee
C
Casimir • solo_traveller • fr
8
2026-03-04 • via Nuitee
L
Lê Thảo My • couple • vn
10
2026-03-04 • via Nuitee
E
Ekin • couple • gb
10
2026-03-03 • via Nuitee
J
john • couple • ca
10
Pros:

Great attention to detail by reception and housekeeping and breakfast staff. It's a kilometre to the action down by the river - 30,ooo dong grab ride - so not an issue.
Good breakfast. All good. Would recommend. Spiral staircase to rooftop is a bit of a challenge

2026-03-02 • via Nuitee
M
Maelle • extended_group • fr
10
Parfait!
Pros:

Chambres spacieuses, lits très confortables, propreté impeccable, personnel très accueillant.
Large choix pour le petit déjeuner.

2026-03-02 • via Nuitee
A
Alicia • family_with_children • fr
10
Pros:

Le lit extrêmement confortable. La chambre avec la douche séparée, très propre. La piscine sur le rooftop.

2026-03-02 • via Nuitee
M
MinhMinh • couple • us
10
The staffs are very nice and professional
Pros:

The property locate in the main street. A lot of restaurants and shops within a walking distance

2026-03-01 • via Nuitee
H
Huyền • extended_group • vn
10
2026-03-01 • via Nuitee