The ORCHID PREMIUM Hotel

Hotels
9.3 (526 reviews)
27 Đường Nguyễn Lương Bằng , Hue , VN

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Good location
Delicious breakfast
Cons:
Humidity issues in rooms
Wet bathroom floors

Categories

Cleanliness
8.65
Mixed reviews, with mentions of humidity and wet floors in bathrooms.
Service
9.99
Staff described as extremely helpful, friendly, and accommodating.
Location
9.66
Guests enjoyed the location with easy access to nearby attractions.
Room Quality
9.11
General praise for room comfort but some issues with humidity.
Amenities
9.14
Amenities were generally satisfactory, but some minor issues noted.
Value for Money
9.1
Perceived as good value given the quality of service.
Food and Beverage
9.15
Breakfast was well-received with positive comments.
Overall Experience
9.62
Overall positive feedback expressing satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:00

Property Description

Luxurious Amenities & Services

Indulge in our concierge services, seasonal outdoor pool, and free WiFi throughout the property. Relax on our terrace and enjoy a memorable stay.

Comfortable & Well-Equipped Rooms

Experience air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom. Rest assured with a safety deposit box and enjoy a good night's sleep on our cozy bed linens.

Delicious Dining Options

Start your day with a buffet breakfast or savor American, Vietnamese, and Asian cuisine at our on-site restaurant. Enjoy a culinary journey during your stay.

Book your stay at The ORCHID PREMIUM Hotel & Spa for an unforgettable experience in Hue.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 526 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.15
Overall Experience: 9.62
T
Tughan • solo_traveller • tr
8
Pros:

Good hotel.

2026-09-17 • via Nuitee
L
Lyne • solo_traveller • fr
9
Pros:

Personnel d'une gentillesse incroyable, très à l'écoute et très serviable. Ils n'ont pas hésité à re-remplir régulièrement nos gourdes à leur fontaine à eau. Le petit déjeuner était excellent et frais

Cons:

La piscine était en maintenance nous n'avons pas pu y aller.

2026-09-09 • via Nuitee
E
Einir • couple • au
8
Beautiful hotel in a quiet location
Pros:

Beautiful building in a great location

Cons:

Need to get transport to go to city centre for restaurants and shops

2026-09-08 • via Nuitee
P
PHÚC ANH • couple • vn
10
2026-09-07 • via Nuitee
G
garbiñe • solo_traveller • es
9
2026-09-03 • via Nuitee
C
Charlotte • family_with_children • fr
10
Très bon séjour
Pros:

Le personnel a l’accueil était très serviable
Le rapport qualité / prix était très bon
La petite piscine a fait plaisir aux enfants

Cons:

Je pense que le petit déjeuner peut être un peu amélioré comme les transats à côté de la piscine

2026-09-02 • via Nuitee
T
Tấn Sinh • solo_traveller • vn
7
2026-09-02 • via Nuitee
A
Antonio • family_with_children • es
10
Hué ciudad imperial
Pros:

Buenas habitaciones y confort

2026-09-01 • via Nuitee
K
Klára • extended_group • cz
9
2026-08-29 • via Nuitee
A
Annika • couple • gb
6
Fine enough but don’t use the laundry
Pros:

Nice room and air conditioning

Cons:

Laundry was not good at all, barely cleaned and added stains we cannot remove. Pool was good temp but unclean and chairs unusable

2026-08-28 • via Nuitee
T
tommaso.ceruso • solo_traveller • it
10
Pros:

Ottima posizione, staff gentile e disponibile.
Colazione varia e molto apprezzata.
Consigliato!

2026-08-27 • via Nuitee
C
Clara • couple • gb
9
2026-08-22 • via Nuitee
V
VIKTORIA VICTORY • solo_traveller • ru
10
2026-08-21 • via Nuitee
R
Rosa • couple • it
9
2026-08-21 • via Nuitee
C
Camille_Ben • solo_traveller • fr
8
Endroit correct pour séjourner
Pros:

Le personnel est extrêmement sympathique et attentionné. Ruby Pham et Linda veillent avec attention, aux besoins des clients.

L'emplacement est bien, c'est un peu excentré des rues bruyantes.
Le petit déjeuner, un buffet, est diversifié, bon et il y a des spécialités locales.
La chambre était globalement confortable et spacieuse.

Cons:

L'absence de fenêtres et d'un balcon (tout donnait sur un mur).
Les lits étaient très mous mais ça reste une affaire de goût.
L'eau de la piscine est trouble et les sièges cassés.
Je ne recommande pas le spa même si la professionnelle était très compétente. Le lieu n'est absolument pas adapté ni propice à la détente et l'intimité du client.

2026-08-18 • via Nuitee
L
Lilli • couple • au
10
2026-08-18 • via Nuitee
S
sophieR18 • solo_traveller • at
9
Pros:

Very friendly and helpful staff, good breakfast.

2026-08-17 • via Nuitee
N
Nicolas • extended_group • fr
10
2026-08-16 • via Nuitee
Łukasz • family_with_children • pl
3
Dobra lokalizacja, niestety niewydolna klimatyzacja, brudna woda w basenie i nie chłodzące lodówki. Niestety nie zarezer
Pros:

Obiekt bardzo dobrze usytuowany, piekne wnętrze

Cons:

Zle dzialajaca klimatyzacja, lodówki w pokojach nie chlodza, bardzo brudny basen i zaniedbane otoczenie basenu, slabe sniadania

2026-08-16 • via Nuitee
N
Natalia • family_with_children • ru
10
Pros:

Отель расположен удобно. Завтрак достаточно разнообразный, мы останавливались на две ночи, нам понравилось.

2026-08-15 • via Nuitee