The ORCHID PREMIUM Hotel

Hotels
9.3 (362 reviews)
27 Đường Nguyễn Lương Bằng , Hue , vn

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Good location
Delicious breakfast
Cons:
Humidity issues in rooms
Wet bathroom floors

Categories

Cleanliness
8.65
Mixed reviews, with mentions of humidity and wet floors in bathrooms.
Service
9.99
Staff described as extremely helpful, friendly, and accommodating.
Location
9.66
Guests enjoyed the location with easy access to nearby attractions.
Room Quality
9.11
General praise for room comfort but some issues with humidity.
Amenities
9.14
Amenities were generally satisfactory, but some minor issues noted.
Value for Money
9.1
Perceived as good value given the quality of service.
Food and Beverage
9.15
Breakfast was well-received with positive comments.
Overall Experience
9.62
Overall positive feedback expressing satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:00

Property Description

Luxurious Amenities & Services

Indulge in our concierge services, seasonal outdoor pool, and free WiFi throughout the property. Relax on our terrace and enjoy a memorable stay.

Comfortable & Well-Equipped Rooms

Experience air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom. Rest assured with a safety deposit box and enjoy a good night's sleep on our cozy bed linens.

Delicious Dining Options

Start your day with a buffet breakfast or savor American, Vietnamese, and Asian cuisine at our on-site restaurant. Enjoy a culinary journey during your stay.

Book your stay at The ORCHID PREMIUM Hotel & Spa for an unforgettable experience in Hue.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 362 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.15
Overall Experience: 9.62
R
Rolf • family_with_children • de
9
Pros:

Schönes Hotel am Rande der Innenstadt. Schön ruhig. Sehr aufmerksames Personal. Frühstück war alles da was man so braucht. Der Pool wirkt auf den Fotos größer als er in Wirklichkeit ist, hat uns aber gereicht zum kurzen abkühlen.

2026-02-15 • via Nuitee
A
annie • family_with_children • fr
8
Pros:

Le confort, l accueil du personnel, la decoration

Cons:

Quartier bruyant, un peu éloigné de la rivière des parfums6

2026-02-14 • via Nuitee
C
Chrismaj • family_with_children • fr
10
Pros:

L'accueil formidable avec un jus de fruit et des fruits frais.
Le personnel aux petits soins pour votre séjour.
Chambre spacieuse, frigo, bouilloire, petit balcon
Chambre faite tous les jours
Je recommande vivement 👍
Le petit déjeuner est très bien

2026-02-14 • via Nuitee
H
Hochstätter Ewald • family_with_children • de
10
Pros:

Alles bestens

2026-02-14 • via Nuitee
U
Ulrike • couple • de
10
Sehr schöner Aufenthalt
Pros:

Sehr gemütlich, schöne saubere Ausstattung mit einem sehr aufmerksamen zuvorkommenden Service. Ein Hotel zum Wohlfühlen mit persönlicher Note

2026-02-13 • via Nuitee
E
eric • family_with_children • fr
8
2026-02-12 • via Nuitee
H
helen • family_with_children • gb
8
Pros:

Friendly staff,clean room everyday,fresh towels everyday,very nice staff at breakfast.

Cons:

Our view was a wall.

2026-02-12 • via Nuitee
K
Kay • extended_group • gb
10
We wish the staff well in their endeavour to be the best hosts in Hue.
Pros:

Everything, especially the staff. We have never had such a warm and personal welcome as good as this anywhere.

Cons:

Nothing

2026-02-11 • via Nuitee
V
Vidal • family_with_children • fr
9
Pros:

La gentillesse du personnel ainsi que l'accueil. Nous ne sommes restés qu'une nuit et après notre checkout ils ont gardé nos valises toute la journée et proposé une douche avant de partir à l'aéroport. Le petit déjeuner est copieux et varié.

2026-02-11 • via Nuitee
J
Jayne • couple • gb
9
Wonderful staff and super little hotel. To be recommended
Pros:

Lovely hotel in a great location. Within walking distance of everything but on a quiet dead end road. Lovely and clean with a very nice pool.

Cons:

The view from our room was onto the next property which was literally 3” away!!

2026-02-10 • via Nuitee
S
Sebastian • family_with_children • de
10
2026-02-09 • via Nuitee
S
Stacey • family_with_children • au
10
Happy travellers
Pros:

Rooms were beautiful. Staff went above and beyond to help.

Cons:

Location was a little noisy due to party at the hotel across the road but it finished early enough.

2026-01-31 • via Nuitee
A
Andrew • family_with_children • gb
10
Pros:

Staff, all friendly helpful and welcoming.

Cons:

Nothing.

2026-01-30 • via Nuitee
F
Francis • family_with_children • fr
9
Pros:

Le petit déjeuner est copieux.
Le personnel est à notre écoute pour que l'on passe un bon moment.
Les services comme le lavage du linge.

2026-01-29 • via Nuitee
N
Natalia • extended_group • fr
7
Pay more attention choosing the room and check pictures
Pros:

It is clean and new. Amazing beds. The staff was extremely helpful and kind. Beautiful people are working there. They can help you with booking train tickets or anything you may need during your trip.

Cons:

The shower was in the middle of the bathroom, but it didn’t have any walls or curtain, so water after taking it was everywhere- on the furniture, toilet bowl. It created horrible humidity and smell of mould. There was also the smell of the mould in the wardrobe.
I made a mistake and didn’t close the bathroom door thoroughly - so the room was smelling like a cave when I came back from the day walk. The view - no comments. A wall. You just look at the wall of nearest building which is one meter far. Breakfast was very poor with bad coffee and tea which tasted like dust. But now I know- Lipton tea is not so bad.
I didn’t understand how 9,6 rating on booking appeared to be such a disappointment.
I guess not all rooms are similar and there are some with nicer view and shower design.

2026-01-28 • via Nuitee
K
Kjell Arne • solo_traveller • no
9
Fornøyd
Pros:

Personalet

Cons:

Noe

2026-01-28 • via Nuitee
A
Arie • family_with_children • nl
9
2026-01-28 • via Nuitee
Q
Quynh Trang • family_with_children • vn
10
Nhân viên thân thiện , nhiệt tình
2026-01-27 • via Nuitee
S
Stuart • family_with_children • gb
9
Pros:

Friendly staff, good location and value for money. Easy to hire a bike or arrange trips/transport.

2026-01-26 • via Nuitee
K
Kjell Arne • solo_traveller • no
9
Pros:

Veldig service vennlig personale.

2026-01-26 • via Nuitee