Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean room
Value for money
Cons:
Noise issues
Breakfast quality
Room cleanliness

Categories

Cleanliness
7.6
Some rooms noted as not clean; mixed reviews.
Service
8.6
Generally positive feedback about staff friendliness; some inconsistencies noted.
Location
9.1
Excellent location close to attractions, praised in multiple reviews.
Room Quality
7.6
Issues with noise and small size of some rooms.
Amenities
8.1
Positive comments on amenities, though some limitations noted.
Value for Money
8.6
Good value for the price, particularly for the location.
Food and Beverage
7.1
Breakfast services noted as lacking; some dissatisfaction expressed.
Overall Experience
8.1
Overall positive experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:05

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and private bathrooms for a comfortable stay.

Convenient Services
Enjoy the convenience of room service, concierge service, and airport transfers for a seamless travel experience.

Exciting Features
Relax and unwind with free bikes, a shared lounge, terrace, and delicious dining options at the on-site restaurant.

To experience luxury and convenience in the heart of Hanoi, book your stay at Dream Premium Hotel & Spa now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.1
Based on 749 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 8.1
C
Chisato • solo_traveller • jp
8
Brilliant hotel manager and stuff
Pros:

On my previous visit to Hanoi, my strongest memory was simply how good the food was.
This time, however, I was genuinely moved by the hospitality and thoughtful care of the hotel staff.
Thank you all so much for looking after me during my stay.

Cons:

It wasn't the best massage I've experienced, but the therapist was kind and attentive.

2026-04-18 • via Nuitee
H
HIROYUKI • solo_traveller • vn
4
安いが、星は二つ。
Pros:

スタッフの感じは良かった。

Cons:

朝食、パンの質悪い。写真と部屋の実態と、あまりに掛け離れている。

2026-04-18 • via Nuitee
P
Philippe • couple • be
7
Bien situé mais avec un peu plus de propreté ce serait beaucoup mieux.
Pros:

Bonne situation dans la ville, le rooftop, le personnel

Cons:

Manque de propreté

2026-04-17 • via Nuitee
T
THI KIM LOAN • solo_traveller • vn
10
2026-04-15 • via Nuitee
S
Sharron • solo_traveller • nz
5
Check your photo of the room out properly. Its outdated and no windows
Pros:

Kevin was great. He assisted with our tours and next venture.

Cons:

The room was not what we expected

2026-04-14 • via Nuitee
J
Jasper • solo_traveller • nl
7
2026-04-12 • via Nuitee
M
Mathilde • extended_group • fr
10
Pros:

Très joli hôtel, très bel emplacement et un personnel aux petits soins. Je reviendrais avec plaisir.

2026-04-11 • via Nuitee
N
Nguyên • couple • vn
10
Pros:

phòng ngủ rộng rãi thoải mái

2026-04-10 • via Nuitee
K
Kevin • couple • gb
10
2026-04-09 • via Nuitee
V
Valerie • solo_traveller • ch
8
Pros:

Unterkunft ist sauber, personal zu vorkommen und freundlich. Kann es nur weiterempfehlen.

2026-04-09 • via Nuitee
M
MARIA EUGENIA • solo_traveller • es
8
2026-04-09 • via Nuitee
L
Luis • couple • pt
6
2026-04-08 • via Nuitee
O
Oliver • couple • gb
10
2026-04-08 • via Nuitee
Z
Zhong • solo_traveller • cn
6
Pros:

The location is good

Cons:

The wifi is so bad!!!!!!!!!!!!!!

2026-04-07 • via Nuitee
D
Dominique • couple • fr
10
2026-04-07 • via Nuitee
D
Dominique • solo_traveller • fr
10
Pros:

Bel hotel .personnel compétent. Belle terrasse au 9°étage pour petit déjeuner superbe

2026-04-07 • via Nuitee
6
63- bùi quang • couple • vn
10
2026-04-07 • via Nuitee
T
Thị Hồng Yến • family_with_children • vn
9
Pros:

Thân thiện

Cons:

Hệ thống nước sử dụng hơi yếu

2026-04-07 • via Nuitee
M
Morgan • extended_group • gb
1
We were extremely disappointed with our stay at this hotel.
Pros:

Nothing this hotel was awful

Cons:

Everything

2026-04-05 • via Nuitee
C
Cuong • family_with_children • dk
4
Det var ikke en gang hotel 4 stjerner. Lygter toilet og svampe væggen.
2026-04-05 • via Nuitee