Pecan Valley Inn & Suites

Hotels
7.8 (28 reviews)
6330 Pecan Valley Drive , San Antonio , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Nice staff at check-out
Good refund process
Cons:
Room cleanliness issues
No hot water
Dirty amenities

Categories

Cleanliness
5.03
Multiple cleanliness issues noted, including leaks, dirty jacuzzi, and used toilet paper.
Service
9.5
The staff at the check-out desk was nice and accommodating, offering a refund.
Location
9.54
Standard quality for this hotel tier.
Room Quality
5.99
Room had numerous issues including leaks, burn marks, and outdated furniture.
Amenities
7.02
Jacuzzi was not up to standard; described as dirty.
Value for Money
6.98
Misleading online representation and lack of expected quality.
Food and Beverage
9.53
Standard quality for this hotel tier.
Overall Experience
8.8
Overall experience was disappointing despite good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:35

Property Description

Convenient Location:
Situated within 8.1 km of Alamodome and Tower of the Americas, our hotel offers easy access to popular attractions.

Comfortable Rooms:
Our rooms feature air conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for all guests.

Helpful Amenities:
With free WiFi, room service, and a 24-hour front desk, we strive to make your stay as convenient and enjoyable as possible.

Book now for a delightful stay at Pecan Valley Inn & Suites in vibrant San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 28 reviews
Cleanliness: 5.03
Service: 9.5
Location: 9.54
Room Quality: 5.99
Amenities: 7.02
Value for Money: 6.98
Food and Beverage: 9.53
Overall Experience: 8.8
• couple • us
1
Not a good choice
Pros:

Nothing lady at check out desk was nice and gave refund at least.

Cons:

The room had a leak in the bathroom ceiling. Water was all on bathroom floor. There was visible patches under the sink. There was a used roll of toilet paper that fell off the toilet paper holder. No other rolls were in there. The furniture in the room was all scratched up. There was no hot water and there were all kinds of burn marks in the jacuzzi. The jacuzzi looked dirty so I definitely passed on that. There was stuff in the drawers. We did tell the owners and they did offer another room that smelled like total cigarette so we struggled it out and left first thing in the morning. The reason we took the room online was because it said VERY GOOD and that was definitely NOT TRUE

2025-11-11 • via Nuitee
• family_with_children • us
7
Cons:

Air conditioner making to much noise

2025-10-27 • via Nuitee
I
israel • solo_traveller • us
5
2025-10-02 • via Nuitee
J
Joshuah • couple • us
10
2025-09-17 • via Nuitee
J
Jennifer Cancino Jasper • couple • us
10
2025-08-04 • via Nuitee
J
Jennifer Cancino Jasper • couple • us
10
2025-08-04 • via Nuitee
T
Thomas • extended_group • us
10
2025-07-21 • via Nuitee
C
Coleen K Koonce • couple • us
8
Pros:

Good shower, comfortable bed, good a/c

Cons:

That you're saying I cancelled. I did not t cancel?

2025-07-17 • via Nuitee
J
Jennifer • young couple • us
10
Exceptional
2025-05-20 • via Nuitee
J
Jennifer • young couple • us
10
Exceptional
2025-05-20 • via Nuitee
J
Jennifer • young couple • us
6
Pleasant
Pros:

They had my room available, and it was peaceful

Cons:

No maintenance work on site...

I requested a jacuzzi room which I truly wanted to enjoy but when it came time to use it... IT DID NOT WORK AND NO ONE COULD COME CHECK IT OUT...

2025-05-11 • via Nuitee
C
Celeste • young couple • us
5
Passable
2025-05-10 • via Nuitee
J
Juan • family with young children • us
8
Very good
2025-03-15 • via Nuitee
M
Muaz • solo traveller • us
7
Good
Cons:

Lack of Dvd/ Blu-ray player

2025-02-24 • via Nuitee
J
James • family with young children • us
6
Pleasant
Pros:

It was clean and convenient distance from the freer

Cons:

This is a good place for a work stay not really family vacation

2025-02-17 • via Nuitee
I
Ibarra • solo traveller • us
10
Exceptional
2025-02-12 • via Nuitee
B
Benjamin • young couple • us
3
Poor
Pros:

I like that I had a Jacuzzi next to the bed but I didn't work

Cons:

I got a non-smoking room and I look like it was a smoking room jacuzzi didn't work and since I booked it on booking.com they couldn't do no refund or anything

2025-01-02 • via Nuitee
J
Jessica • young couple • us
10
Exceptional
Pros:

Everything was amazing. We Really enjoyed our stay. The Staff was very nice &rooms were very clean. The Jacuzzi worked great and the bed was comfortable. It was quiet and peaceful, I would definitely book again 😀

2024-12-30 • via Nuitee
S
Samuel • review category business travellers • us
10
Exceptional
Pros:

Area

Cons:

Nothing

2024-12-25 • via Nuitee
L
Linda • young couple • us
3
Poor
Cons:

Roaches in the room, Jacuzzi tub was nasty tons of dirt and grime from previous guests shot out into the water . No hot water for a shower. Room also smelt moldy.

2024-07-22 • via Nuitee