Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
private space
delicious meal
nice service

Categories

Cleanliness
9.11
Standard quality for this hotel tier.
Service
9.58
Services was so nice too.
Location
9.12
Standard quality for this hotel tier.
Room Quality
9.07
Standard quality for this hotel tier.
Amenities
9.1
Standard quality for this hotel tier.
Value for Money
9.06
Standard quality for this hotel tier.
Food and Beverage
9.31
private space & delicious meal!
Overall Experience
9.28
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:11

Property Description

Luxurious Accommodation
Floral Hotel ·Hefu Hotel offers air-conditioned rooms with modern amenities and stunning mountain views from private balconies. The rooms are equipped with everything you need for a comfortable stay, from a desk to a flat-screen TV.

Delicious Dining Options
Guests can indulge in a buffet, continental, or Full English/Irish breakfast at the hotel's restaurant. With a variety of options to choose from, starting your day with a delicious meal is guaranteed.

Convenient Location
Situated just 3.1 km from Wushan Square, this hotel is also close to Lingyin Temple and Hangzhou East Railway Station. Whether you are exploring the city or relaxing in the garden or terrace, Floral Hotel ·Hefu Hotel is the perfect choice for your stay.

Book your stay now at Floral Hotel ·Hefu Hotel (Hangzhou West Lake) for a memorable and comfortable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for CNY 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 9.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 9.31
Overall Experience: 9.28
C
Cinly • family_with_children • sg
9
Pros:

private space & delicious meal!
Services was so nice too

2025-07-06 • via Nuitee
D
David • family with young children • gb
9
Superb
2025-04-30 • via Nuitee
D
Duong • family with young children • vn
9
Superb
2024-10-21 • via Nuitee
D
David • review category business travellers • il
9
Superb
Pros:

This was a great place to stay. The Hotel is right next to a nature reserve as well as a short drive to the lake. The staff was very responsive and helpful.

2024-08-30 • via Nuitee
L
Lior • review category business travellers • il
10
Incredible relaxing space.
Pros:

It’s inside nature. Very relaxed. The staff was incredible. They invited me to have a complementary dinner and did my laundry with no charge. They were always available for my questions on wechat.

Cons:

It’s a bit distant from restaurants etc but taxi is super easy and cheap from there to the busier areas.

2024-06-01 • via Nuitee