Makeri Residence - Musanze , Rwanda

Hotels
9.3 (100 reviews)
Musanze Rwanda , Ruhengeri , rw

Facilities

Offsite parking discounted rates available
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Japanese garden
Covered parking

Review Highlights

Pros:
Friendly staff
Clean accommodations
Cons:
Location concerns
Limited food options

Categories

Cleanliness
9.3
Multiple reviews praised the cleanliness of the apartment and the overall space.
Service
10
Consistently mentioned friendly and helpful staff who catered to guests' needs.
Location
8.7
Mixed reviews; some highlighted a secure area but noted it could be far from the center.
Room Quality
9.5
Guests appreciated spacious, modern accommodations with excellent amenities.
Amenities
9.2
Positive comments on the fully equipped kitchen, gym, and clean premises.
Value for Money
9.2
Affordable pricing for the quality and service provided, as noted in reviews.
Food and Beverage
8.9
Good quality meals were mentioned, though with minor complaints about variety.
Overall Experience
9.6
Overall positive sentiments with many guests expressing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:24

Property Description

Modern Amenities
Indulge in our well-equipped units featuring a flat-screen TV, streaming services, and a fully equipped kitchen for your convenience.

Serene Garden Setting
Relax and unwind in our tranquil garden, perfect for enjoying a cup of coffee or simply taking in the fresh air.

Delicious Breakfast Options
Start your day right with our daily breakfast service offering continental, vegetarian, and vegan choices.

Book now for a memorable stay at Makeri Residence - Musanze, Rwanda, where comfort meets convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 100 reviews
Cleanliness: 9.3
Service: 10
Location: 8.7
Room Quality: 9.5
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.9
Overall Experience: 9.6
M
Mara extended_group de
8
Pros:

The staff on site was absolutely lovely, the interior design of the appartments was very comfortable, and the location was safe and quiet.

Cons:

It was a little hard to find the accomodation at first as there was no sign or similar. The communication on WhatsApp with the manager was a bit tricky but all worked out in the end.

2026-01-30 via Nuitee
J
jean extended_group es
8
une poption correcte
Pros:

Très bonne communication avec le propriétaire gérant

2026-01-30 via Nuitee
S
SCHMITT couple fr
9
Cons:

Restauration un peu dispendieux.

2026-01-25 via Nuitee
N
Nathalie extended_group fr
8
Pros:

La taille du logement
La propreté du logement
La disponibilité et la gentillesse du personnel
Le petit déjeuner, excellent

Cons:

Rien

2026-01-24 via Nuitee
A
Alfons couple de
10
Tip Top 👍
Pros:

Voll ausgestattete Ferienwohnung mit bequemen Betten und Netflix.
Leckeres Frühstück mit Aussicht.
Am Morgen war zu unserer Überraschung sogar das Auto gewaschen am Parkplatz.
Preis Leistungsverhältnis kaum zu übertreffen.

Cons:

Nichts

2026-01-17 via Nuitee
N
Natascha solo_traveller au
8
All over a positive experience, I would stay there again.
Pros:

It is not located in the nicest surrounding of the city, but the apartments are clean and nice and well equipped. Dinner is organized if you explicitly ask for it (may be better to organize in advance, otherwise you might have to wait a bit longer). Breakfast is served on the terrace with a really nice view over the volcanos!!! If you want to have a beer in the evening you have to order it through the reception - ask explicitly for a cold one! (I was a little bit surprised, that the hotel wouldn't offer some). But: great value for money. Very clean and comfortable!

Cons:

Dinner is organized if you explicitly ask for it (may be better to organize in advance, otherwise you might have to wait a bit longer). If you want to have a beer in the evening you have to order it through the reception - ask explicitly for a cold one! (I was a little bit surprised, that the hotel wouldn't offer some).

2026-01-15 via Nuitee
M
Mbarushimana couple rw
9
Pros:

The location is not good .is not quiet

Cons:

The location

2026-01-12 via Nuitee
U
Uwicyeza couple rw
10
2026-01-11 via Nuitee
L
Lut solo_traveller be
9
Perfect location for exploring Virunga & Twin Lakes
Pros:

We had a truly wonderful stay at Makeri Residence in Musanze. Jackline, the manager, was exceptionally responsive and offered excellent recommendations for excursions and dining throughout our visit. We especially appreciated the thoughtful care when we returned exhausted from our Mount Bisoke trek—she took the time to listen and personally attend to our needs, often anticipating them before we even asked. A perfect example was her kind offer to have our muddy hiking shoes and clothes cleaned.

A special mention also goes to Liliane, who warmly welcomed us, arranged our breakfasts, and was available throughout the day to help with anything we needed—always with a smile. Also to Fabien, the gardener simply for being present whilst being very discrete just like the other members of the staff. When you get there you know you are in good hands and can relax.
Thank you! We will keep warm memories from our stay.

2025-12-26 via Nuitee
T
TOM couple gb
10
Exceptional service and welcoming atmosphere
Pros:

We stayed 3 nights and loved our stay at Makeri. The studio room was spacious, very comfortable and felt like home. The staff were incredibly friendly and helpful, especially Jackie and Lilian. They went above and beyond, cleaning our muddy boots and clothes after two hiking days. Makeri also helped arrange our transport to Volcanoes National Park. Whenever we needed anything, they were always happy to provide it. Breakfast was also exceptional and was elevated by a magnificent view over to the volcanoes. Couldn’t recommend this place enough, our favourite accommodation in Rwanda.

2025-12-15 via Nuitee
S
SANDY solo_traveller fr
9
Pros:

Gentillesse du personnel, prévenant et à l'écoute. On su répondre rapidement à mes demandes spéciales.
la résidence est agréable et la vue sur les volcans rendent les repas spéciaux.

2025-12-05 via Nuitee
J
Jean-Baptiste solo_traveller fr
10
2025-11-06 via Nuitee
R
Rohan extended_group be
10
2025-11-03 via Nuitee
A
Andreas Martin solo_traveller at
9
2025-10-25 via Nuitee
M
Maria Jose family_with_children cl
10
Pros:

We spent a few incredible days in Makeri. We felt right at home. The apartment was spacious and clean, with a fully equipped kitchen and a small gym that has everything you need. The breakfast was hearty and delicious. The staff was very friendly and helpful.
It's a 20-minute walk from the center. It's in an area with a school, so you always see children greeting you and friendly neighbors. Wi-Fi works well.

Cons:

N/A

2025-10-24 via Nuitee
S
Sina couple de
10
2025-10-11 via Nuitee
N
Neža couple si
10
Pros:

Zelo prijetno osebje, moznost zgodnjega zajtrka. Po pohodih na vulkan so nama vso blatno opremo brezplacno ocistili. Zajtrk in vecerja zelo okusna, trgovinica dobro zalozena.

2025-10-05 via Nuitee
T
Tee family_with_children rw
8
2025-09-15 via Nuitee
E
Exode solo_traveller rw
9
Enjoyable
Pros:

Cleanness, value for money, comfort

Cons:

Location is in a bad neighborhood

2025-09-01 via Nuitee
R
Roselyne family_with_children fr
9
Joli Appartement moderne et confortable.
Pros:

Nous n'avons séjourné en famille qu'une nuit dans cet appartement. Mais nous aurions pu y séjourner beaucoup plus longtemps, compte-tenu du confort.
Il est bien situé .
L'environnement extérieur du logement est très vert. L'appartement est très moderne et très joli. Le confort est au rdv ( 2 chambres avec chacune sa Salle d'eau et son toilette )
Petit déjeuner bon et copieux sur jolie terrasse, salle de sport et jolie boutique à l'entrée. Personnel très agréable.

Cons:

Rien

2025-08-24 via Nuitee