Marriott's Shadow Ridge I - The Villages

Hotels
Marriott Vacation Club
8.8 (521 reviews)
9003 Shadow Ridge Road , Palm Desert , us

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Excellent amenities
Clean rooms
Cons:
Issues with room assignments
Parking fees

Categories

Cleanliness
8.16
The cleanliness was a concern for some guests, particularly regarding smoking residue.
Service
8.93
Staff were described as friendly, but specific complaints about service issues affected overall sentiment.
Location
9.17
The location was positively noted, with proximity to various amenities and attractions.
Room Quality
8.62
While some rooms were great, others were noted as small and dark, affecting overall perception.
Amenities
9.15
The variety of amenities and recreational facilities was highly praised by multiple guests.
Value for Money
8.61
Many guests felt that the rates were fair for the quality provided.
Food and Beverage
8.66
Comments on food options were limited; assumed to be standard quality for this hotel tier.
Overall Experience
9.13
Overall enjoyment of the stay was common, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Luxurious Accommodations and Amenities

Marriott Shadow Ridge 1 - The Villages presents a lavish experience with an on-site golf course, a large heated outdoor pool with a waterslide, and spacious rooms featuring balconies or terraces, kitchenettes, and complimentary WiFi.

Leisure and Entertainment Options

Guests can enjoy a range of leisure facilities including tennis courts, a sauna, and a 24-hour fitness centre with classes. The MAZE Center offers entertainment for younger visitors with art classes, a movie theatre, and a video arcade.

Convenience at Your Fingertips

The property boasts well-equipped guest rooms and villas with kitchenettes, seating areas, cable TV, and DVD players. The Marketplace provides essentials and gifts, while the location offers easy access to attractions like The Living Desert and Knott’s Soak City Waterpark.

Experience luxury and convenience at Marriott Shadow Ridge 1 - The Villages. Book your stay now for an unforgettable getaway.

Important information:


Parking is available for USD 30 plus tax per day.

Please note that 4 parking spaces are available per reservation.

Refurbishment activities will be taking place from April 27 to November 19, 2026, between the hours of 9:00 AM and 5:30 PM.
During this period, please anticipate:
Light construction noise
Presence of contractors on-site
We appreciate your understanding and cooperation while these improvements are underway.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, May 26, 2026 until Sat, Aug 15, 2026

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.8
Based on 521 reviews
Cleanliness: 8.16
Service: 8.93
Location: 9.17
Room Quality: 8.62
Amenities: 9.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.13
T
tony family_with_children us
10
will do it again
Pros:

everything was above average

2026-04-15 via Nuitee
J
Jones solo_traveller us
10
Pros:

Clean, beautiful views

Cons:

A lot of kids running around

2026-04-10 via Nuitee
M
Marcelo solo_traveller br
8
2026-04-10 via Nuitee
M
Marius family_with_children us
10
Entire family enjoyed time at the property. Will come back to property but not the restaurant.
Pros:

Amazing room with great pools

Cons:

Restaurant staff was unpleasant. Mixed up drinks orders constantly and never refilled water glasses.

2026-04-09 via Nuitee
R
Roman family_with_children us
8
2026-04-01 via Nuitee
B
Barbara couple us
8
Short stay in Palm Desert
Pros:

Our room had nice views of the San Jacinto range, room was quiet and comfortable. Food and beverage menu at the Snakebite and Chuckwalla pool bars had variety of food options & drinks. The Snakebite pools were very nice; loved the huge TV there too.

Cons:

Only one restaurant that was open after 6:00; it was at the main entrance. I realize many guests may use the grills and kitchen/eyes in the rooms, but if you wanted to eat an evening meal on property, the options are quite limited. Suggest buying your groceries ahead of time as the small Marketplace by the check-in is very expensive.

2026-03-28 via Nuitee
J
Jerold couple us
10
1 week visit. Low stress eat at resort half the time. Play a little golf and visit with friends.
Pros:

Pool area and pool staff were great. Food at pool was very good.

Cons:

Walking trail. Available bus to travel around resort.

2026-03-27 via Nuitee
M
Margarita Guadalupe family_with_children us
10
2026-03-23 via Nuitee
L
Leonardo family_with_children us
10
Great place to relax and just be
Pros:

From check in to check out our 4 night stay was outstanding. Our villa was nicely prepared for us and well-stocked. The resorts pools and activities were a hit for the whole family! We plan on returning soon!

2026-03-20 via Nuitee
L
Luis couple us
10
Overall great place!
Pros:

Location and the resort, although did not use pool, restaurant, facilities in general.

Cons:

Sheets on bed worn down with holes

2026-03-11 via Nuitee
Z
Zvart extended_group us
9
2026-03-09 via Nuitee
A
Anselma solo_traveller us
9
2026-03-09 via Nuitee
P
Paul family_with_children us
8
Pros:

Aqua aerobics were repetitive and to easy .
They use to have great classes now very boring!
Hope they get some new instructors so you can keep your heart rate up!

2026-03-04 via Nuitee
S
Stacy couple us
7
2026-03-02 via Nuitee
M
Michael couple us
9
Overall it is a beautiful facility and I will definitely stay with you again.
Pros:

Beautiful facility with nice amenities.

Cons:

You could use a couple more restaurants

2026-02-23 via Nuitee
R
Ralph solo_traveller us
6
Pros:

the golf course

Cons:

Room was cramped

2026-02-14 via Nuitee
S
Susan couple us
7
Lovely property with some unfortunate policies.
Pros:

This huge property is quite nice, clean, updated, has some nice amenities, the landscaping is pretty and well maintained.

Cons:

Not happy that a $30 per day charge to park was not revealed until arrival. Staff was basically nonexistent during our stay. The hvac system was loud. There was a printed note in the room asking us to perform housekeeping chores before leaving, including emptying trash, washing dishes and stripping beds… what the heck?

2026-02-12 via Nuitee
L
Larry couple us
9
Very good, the room, the fitness center, the Market Place, Bunkers, and most important the people
Pros:

The room had everything that I needed and more. Loved sitting on the balcony with the morning coffee.

Cons:

A bar of soap in the shower would have been fine

2026-01-31 via Nuitee
I
Ivan family_with_children ro
8
Pros:

The pool and the area

Cons:

There was almost no staff to interact with

2026-01-27 via Nuitee
Y
YOLANDA solo_traveller us
10
We celebrated a birthday and we thought it was the perfect location and the best service in the room and the restaurant.
Pros:

The unit was great and perfect view

2026-01-27 via Nuitee