Santa Eulalia Hotel & Spa

Hotels
8 (1946 reviews)
Estrada De Sta. Eulália , Albufeira , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Great location
Lovely food
Cons:
Poor service
Room issues

Categories

Cleanliness
8
Many reviews mentioned cleanliness positively, but some indicated issues with room quality.
Service
7
Numerous comments about unhelpful and rude reception staff affect this score.
Location
9
Several reviews highlighted the great location as a significant positive aspect.
Room Quality
7.5
Some complaints regarding room comfort and issues with room assignments.
Amenities
8
Mentioned positively in several reviews, with some amenities like the pool and bar appreciated.
Value for Money
8.5
Consistently mentioned as good value, especially considering the clean rooms and service.
Food and Beverage
8
The food quality was noted as good in several reviews, although some expressed dissatisfaction with evening meals.
Overall Experience
8
General satisfaction with the stay, but impacted by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:49

Property Description

Luxurious Accommodation near Stunning Beaches

Indoor and Outdoor Pools - Enjoy a refreshing dip in our indoor and outdoor swimming pools, perfect for relaxation and fun under the sun.

Gourmet Dining and Free WiFi - Indulge in delicious buffet meals at our restaurant and stay connected with complimentary WiFi available throughout the property.

Comfortable Rooms with Private Balconies - Unwind in our air-conditioned rooms, each equipped with a private balcony, LCD satellite TV, and modern amenities for a comfortable stay.

Experience the perfect blend of luxury and convenience at Santa Eulalia Hotel & Spa. Book now for an unforgettable stay near Albufeira's stunning beaches.

Important information:

Please note that when booking 8 people or more and 3 rooms or more, different policies and additional supplements may apply.

The credit card used for the reservation must be presented upon check-in.

Half board rates on 24 and 31 December include a gala dinner.

Please note, that Half board rate does not include drinks.

Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

Under aged children not accompanied by their parents must provide an authorization signed by their tutors.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1946 reviews
Cleanliness: 8
Service: 7
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
F
Ferdinand couple gb
8
2026-04-18 via Nuitee
D
Daniela solo_traveller it
9
Pros:

Camera spaziosa e nuovissima. Spazi comuni ampi e luminosi

2026-04-18 via Nuitee
G
Giada solo_traveller it
9
Meraviglioso
Pros:

Il posto è molto bello e vicino alle spiagge. Maria, la receptionist è veramente carina e disponibile. La colazione è super.

2026-04-18 via Nuitee
S
Slav solo_traveller de
10
Pros:

Afost foarte frumos,curat,camerele proaspat renovate,paturi confortabile, mancarea pentru mic dejun excelenta si diversificata .
Multumim pentru acest sejur minunat!

2026-04-17 via Nuitee
D
Dina Jablan couple ie
5
Pros:

We had a nice first impression as Victor helped us bringing out suitcases to the room. Room was lovely, specious and clean. Bed was super comfortable, the view from the balcony was amazing.
Breakfast was 10/10.
I loved the fact that they had a laundry room where you can iron your own clothes free of charge.

Cons:

On 10/04 AM, we informed Reception that we needed an additional bed cover. We also mentioned that a door sign was missing from our door. We were assured this would be taken care of.
When we returned that evening, neither the bed cover nor the sign was in the room. We had to call Reception, there was no apology; the blanket was eventually delivered, but the sign was still missing.
My partner booked massages at the SPA for my birthday for both of us. Upon arrival we've noticed that the massages have been cancelled. It was difficult to understand the situation at first, as the SPA receptionist did not speak English (although she was very polite and trying her best).
After waiting around 20 mins, the Spa Manager arrived and explained that they did not have enough staff that day and that Reception had been informed and asked to contact us in advance.
We received no phone call, no message in the room, and no one tried to inform us, even though we passed Reception multiple times. While we understand that unpredictable situations can happen, the lack of communication was very disappointing, especially as they had my number.
While we were at Reception trying to arrange a refund (11/04 PM), the Spa Manager and Reception staff had an argument in Portuguese in front of us (my partner understands some Portuguese). At the same time, a couple of male construction workers nearby were smiling and pointing at themselves, indicating they could do the massage. This was extremely unprofessional and uncomfortable.
Additionally - apart from Reception staff and one gentleman at the bar, very few staff spoke English, even basic requests at breakfast (such as asking for salt and honey) were difficult.
Overall, the lack of communication and professionalism significantly impacted our stay. We will not recommend this hotel and will not be returning.

2026-04-17 via Nuitee
H
Hayley couple gb
9
Lovely staff and plenty of space in the rooms
Pros:

Looked nice and welcoming. Nice styling throughout. Breakfast was good and plenty of choice

Cons:

Plaster on floors and looked dirty in places

2026-04-16 via Nuitee
S
Sharon solo_traveller ie
9
2026-04-16 via Nuitee
C
Carlos family_with_children ar
10
Pros:

Las habitaciones y el estado del lugar

Cons:

Si bien tenia micro ondas cocina no tenia ningún elemento de limpieza (reparador detergente)

2026-04-15 via Nuitee
R
REENA solo_traveller ie
10
2026-04-15 via Nuitee
H
HelderC solo_traveller pt
10
Hotel renovado e muito confortável e ótima localização.
Pros:

Desde a localização, á facilidade de estacionar, da simpatia de todos os funcionários, desde a recepção ao pessoal do pequeno almoço e restantes funcionários. Quarto amplo e renovado com camas enormes e confortáveis, zona da sala de estar muito ampla e confortável, WC com todo o que é necessário, e limpeza diária completa.

Cons:

Nada a apontar.

2026-04-12 via Nuitee
D
Daniel couple it
10
2026-04-12 via Nuitee
E
Escarlata family_with_children es
8
Pros:

El hotel estaba finalizando unas reformas y nos ubicaron en el Albufeira Sol & Spa. El buffet del hotel, ¡impresionante! Pequeño, ¡pero todo riquísimo!

2026-04-06 via Nuitee
T
Tien couple gb
10
2026-04-04 via Nuitee
M
Miguel couple pt
6
Agradável
2026-03-31 via Nuitee
C
Cislyn family_with_children gb
6
2026-01-20 via Nuitee
D
Denis couple fr
8
Très bien sauf la restauration
Cons:

La restauration.En demi pension buffet du soir très triste avec tres peu de choix et idem de jour en jour.

2026-01-20 via Nuitee
A
Amber extended_group nl
9
2026-01-20 via Nuitee
R
Rita extended_group pt
10
2026-01-19 via Nuitee
I
Isabel family_with_children pt
4
Pros:

Pequeno Almoço com muita variedade e muito bom .

Cons:

Quando chegamos ao quarto fomos surpreendidos por uma barata enorme e mais algumas pequenas , dirigindo me logo á receção e queriam me dar remédio para as mesmas ou seja que fosse eu própria a colocar ,,,,,,de resto tudo muito bem

2026-01-19 via Nuitee
R
Roisin couple ie
10
Pros:

Room was very spacious, could have done with a few more hangers in the wardrobe, other than that, I couldn't fault it.
Never used the pool.
Location is excellent, very central everything is within walking distance

2026-01-19 via Nuitee