Quality Inn Ripley

Hotels
6.3 (31 reviews)
1 Hospitality Drive , Ripley , us

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Facilities

Offsite parking discounted rates available
Parking
Pets allowed
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available

Review Highlights

Pros:
Friendly staff
Convenient check-in process
Sufficient breakfast options
Cons:
Dirty rooms
Rude staff
Presence of bugs
Limited amenities

Categories

Cleanliness
3.51
Numerous reviews mention dirty rooms, stained sheets, and presence of bugs.
Service
7.48
Mixed feedback; some praise for staff friendliness, but complaints about rude behavior.
Location
7.52
Positive remarks about location, although it may be difficult to access in bad weather.
Room Quality
4.47
Reports of bed bugs and dirty rooms significantly affect the perception of room quality.
Amenities
6.5
Limited amenities reported; some dissatisfaction with TV channel options and vending machines.
Value for Money
6.96
General sense of poor value for the price paid due to cleanliness and service issues.
Food and Beverage
7.51
Breakfast buffet received positive mentions, suggesting adequate food options.
Overall Experience
6.48
Overall experiences suggest significant dissatisfaction, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:27

Property Description

Convenient Amenities
Featuring air-conditioned rooms with private bathrooms, each unit is equipped with a desk and a flat-screen TV. Bed linen is provided for added comfort.

Delicious Breakfast Options
Guests can start their day right with an à la carte breakfast served at Quality Inn & Suites.

Ideal Location
Situated in Ripley, the hotel offers easy access to Yeager Airport located just 63 km away.

Book your stay at Quality Inn & Suites in Ripley now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 31 reviews
Cleanliness: 3.51
Service: 7.48
Location: 7.52
Room Quality: 4.47
Amenities: 6.5
Value for Money: 6.96
Food and Beverage: 7.51
Overall Experience: 6.48
M
miller • extended_group • us
7
Cons:

Need new towels!!

2026-01-24 • via Nuitee
R
Rosemary • solo_traveller • us
5
Cons:

More TV channel options needed, plus a TV guide (on screen).

2026-01-20 • via Nuitee
S
Sarah • couple • us
10
2026-01-20 • via Nuitee
D
David • solo_traveller • us
1
Bed bugs.
Pros:

The location was great, the staff was really nice

Cons:

The rooms were dirty and we found bed bugs all over the mattresses. Needless to say we didn't stay there. We're waiting for a full refund. For some reason we couldn't get the refund right then.

2026-01-19 • via Nuitee
D
David • family_with_children • us
1
Dirty rooms, bed bugs
Pros:

The location

Cons:

Rooms weren't clean and we found bed bugs in the mattresses. We immediately packed up and notified the staff. Couldn't get the refund there and then. They had to notify managers. Still waiting for the refund a week later.

2026-01-19 • via Nuitee
G
Gailina • couple • us
10
2026-01-07 • via Nuitee
A
Annastasia • couple • us
3
Pros:

Checking in was really easy, the ladies were nice, and there was enough food at the breakfast buffet for all guests to eat their fills.

Cons:

The room was disgusting. The sheets had hair and cigarette ash all in both beds, there were bugs in the room, the ceiling and bathrooms were both stained with mystery stuff. The worst part however, the AC wouldn't turn off, nor could we put the heat on, while the weather stayed between 15 and 35 our entire trip. When me and my Fiance, who's from cottageville, brought this up to the night porter, he claimed that it was too late for them to move rooms for us, and was overall very condescending to me (a woman) before I let my fiance (a man) take over the conversation. He also did a lot of trash talking of the other hotels, I assume to keep us at the one we rented.

2025-12-28 • via Nuitee
B
Beverly Morris • couple • us
6
2025-12-10 • via Nuitee
L
Logan • solo_traveller • us
7
2025-11-28 • via Nuitee
D
Drake • couple • us
3
I would not consider staying here again.
Pros:

Did not eat breakfast here.

Cons:

Difficult to get from street to hotel in rain / darkness. Lamp in room did not work. TV had no news nor ABC / CBS / NBC / Sports. No Guide. Only one set of towels. No Bible in room. Staff was friendly but appeared to be unfamiliar with system. Took a long time to get checked in even with reservations.

2025-11-26 • via Nuitee
M
Melissa • solo_traveller • us
1
Cons:

The front desk staff and manager are extremely rude. They don’t have any type of customer service persona about them. They have one gentleman who works the front desk that as you walk in the door he is saying go away.

2025-11-25 • via Nuitee
K
Kevin • solo_traveller • us
5
2025-11-18 • via Nuitee
L
Lloyd • couple • us
2
Cons:

All the flyers and other bugs we had in the room. Tolit roll holder was ready to fall off the wall. When we got there we were told they don't have a room for us.

2025-11-10 • via Nuitee
G
Gloria • extended_group • us
10
Enjoyable
Pros:

Clean room and friendly staff!

2025-11-04 • via Nuitee
D
David • couple • us
8
Cons:

All 3 wash cloths were stained like they were used to clen up a dirty mess...need to be replaced

2025-10-29 • via Nuitee
J
Josh • solo_traveller • us
10
2025-10-27 • via Nuitee
K
Kathy • couple • us
7
2025-10-20 • via Nuitee
G
Geiser • solo_traveller • us
10
Pleasurable stay
Pros:

Staff was awesome clean rooms comfy bed.
No problem with any bud bugs. Clean sheets pillows were super comfy

Cons:

That vending was empty and couldn't get change, they do not take cash for anything

2025-10-18 • via Nuitee
B
Bobbi • extended_group • us
7
2025-10-09 • via Nuitee
E
Emily • couple • us
10
2025-10-06 • via Nuitee