Staybridge Suites Port Arthur - by IHG

Hotels
•
Staybridge Suites
9.4 (33 reviews)
8580 Medical Center Blvd , Port Arthur , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (assisted with packages, quick check-in)
Well-equipped, comfortable rooms
Great breakfast
Complimentary cookies, chocolates and infused water
Happy hour refreshments
New property and pleasant outdoor area
Convenient location
Special touches on arrival (water, snacks)
Cons:
TVs and phones did not work for one guest
Elevators were being serviced on arrival (minor inconvenience)
One reviewer reported broad/unpartitioned dissatisfaction

Categories

Cleanliness
9.6
Multiple reviews explicitly praise cleanliness ('limpieza', 'very clean') and describe rooms as comfortable and well maintained.
Service
9.6
Consistently strong service: staff described as amazing, wonderful and helpful (assisted with packages, friendly, quick check-in).
Location
9.5
Positive mentions of location (Spanish review lists 'la ubicación'; one review calls it the best hotel in town), indicating a convenient/attractive location.
Room Quality
9
Rooms noted as well equipped, comfortable and great; however one guest reported non-working TVs and phones, lowering this slightly.
Amenities
9.2
Strong amenities highlighted (fresh cookies, chocolates, infused water, happy hour, outdoor area, new property), with a minor maintenance note (elevators serviced) from one guest.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.5
Breakfast repeatedly praised ('great' and 'lovely breakfast'); complimentary cookies, chocolates and beverages were appreciated by guests.
Overall Experience
9.4
Overall very positive — multiple guests call it spectacular or the best in town, praising staff, rooms and breakfast; a few minor issues (elevator servicing, some in-room tech failures) were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Spacious Suites
Experience comfort and convenience in our spacious suites, perfect for both short and extended stays.

Complimentary Breakfast
Start your day off right with our delicious complimentary breakfast, featuring a variety of options to suit every palate.

Convenient Location
Located just 2 km from Jack Brooks Regional Airport, our hotel offers easy access to local attractions and businesses.

To book your stay at Staybridge Suites Port Arthur - Mall Area, visit our website or call us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 33 reviews
Cleanliness: 9.6
Service: 9.6
Location: 9.5
Room Quality: 9
Amenities: 9.2
Value for Money: 9.4
Food and Beverage: 9.5
Overall Experience: 9.4
D
Deysy • solo_traveller • us
10
2026-11-05 • via Nuitee
T
Trang • couple • us
10
One of the best property we stay at in a long time, the staff, amenity, cleanliness, comfortable beds and the breakfast
Pros:

Centrally located and convenient

Cons:

Nothing to say as far as dislike

2026-11-03 • via Nuitee
S
Sherene • couple • us
10
2026-10-29 • via Nuitee
M
Mordechai • solo_traveller • il
10
Pros:

Staff was amazing, Jim room was well equipped , happy hour afternoon was great refreshment.
Staff helped with package sent to me.

Cons:

everything

2026-09-08 • via Nuitee
A
Andrew • couple • us
10
Best hotel in town highly recommend.
Pros:

Stayed a few times in the area this is hands down the best experience. Very nice facilities, friendly staff, great rooms and lovely breakfast. Plus several special touches like fresh cookies and chocolates and water in the room upon arrival.

Cons:

Only negative was the elevators were being serviced when arrived but only a minor inconvenience.

2026-09-07 • via Nuitee
M
Maria • extended_group • us
10
2026-08-19 • via Nuitee
B
Brenda • family_with_children • pr
10
Espectacular
Pros:

Todo, comodidad, limpieza, el desayuno , las galletas, el personal, la ubicación . En fin todo.

Cons:

Realmente todo me gustó.

2026-06-18 • via Nuitee
H
Hannah • extended_group • us
10
The staff were wonderful and did everything they could to make our stay a great one!
Pros:

I liked the outdoor area

Cons:

Nothing

2026-06-02 • via Nuitee
T
Tyrone • couple • us
10
2026-05-31 • via Nuitee
J
Jennifer • solo_traveller • us
9
Cons:

Tv's and phones did not work

2026-05-26 • via Nuitee
C
Claudia • couple • us
10
Pros:

It was a home away from home. Very clean and comfortable. Staff was friendly and check in was quick.

2026-05-16 • via Nuitee
A
ALEXIS • couple • us
10
Pros:

New property. Loved everything. The breakfast was great and so was the infused water and cookies.

2026-05-15 • via Nuitee
D
Dorothy • solo_traveller • us
10
Always a pleasure
Pros:

Very clean. Always a pleasure to stay there. Front desk staff is welcoming. Breakfast is always fresh and hot. The coffee is delicious. Bed is comfy room very clean.

2026-03-23 • via Nuitee
D
Daniel • solo_traveller • us
10
Pros:

Clean and quiet.

2026-01-19 • via Nuitee
M
Marche • solo_traveller • us
9
Pros:

It is a newer an very well kept property. It was a clean and modern environment. I look forward to staying the next time I'm there. I was surprised and pleased that they had single bottles of almond milk.

2026-01-19 • via Nuitee
W
Wendy • couple • us
10
Pros:

Clean and very comfortable

Cons:

Nothing

2026-01-01 • via Nuitee
M
Michael • couple • us
10
Pros:

It was super clean. All of the staff was super friendly and helpful.

Cons:

Nothing

2025-12-02 • via Nuitee
J
jaslyn • couple • us
10
2025-11-19 • via Nuitee
S
Serenia • family_with_children • us
8
It was nice
Pros:

The property was very clean and decorated very nice for fall

Cons:

It was a little pricey for one night

2025-11-10 • via Nuitee
B
Brown • solo_traveller • us
9
2025-10-12 • via Nuitee