Hotel Azul de la Plaza by Chat Noir

Hotels
8.8 (106 reviews)
Coronel Tablot 8-64 y Simon Bolivar Av. Solano , Cuenca , ec

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Pleasant atmosphere
Cons:
Cleanliness issues
Room size and amenities could improve

Categories

Cleanliness
6.91
There were complaints regarding the cleanliness, especially concerning the state of the sheets.
Service
9.88
Generally positive service experiences, with staff being friendly and helpful, despite one negative incident.
Location
9.92
The hotel location received praise for its convenience and pleasant surroundings.
Room Quality
7.87
Some rooms were criticized for their size and ventilation options; however, the overall atmosphere was described as pleasant.
Amenities
8.4
TV amenities could be improved, such as the lack of Smart TV options.
Value for Money
9.36
Most reviews suggest the hotel provides good value for the quality offered.
Food and Beverage
8.41
Breakfast options could be improved.
Overall Experience
9.68
Despite some issues, overall experiences were largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:10

Property Description

Convenient Location in Cuenca
Situated just 2.2 km from Pumapungo Museum, Hotel Azul de la Plaza offers a tranquil retreat with a garden, free parking, and a welcoming shared lounge.

Comfortable Accommodation
Guests can enjoy modern amenities in our 3-star hotel, including a 24-hour front desk, concierge service, and free WiFi throughout the property. The cozy rooms feature flat-screen TVs, private bathrooms, and some even boast balconies with city views.

Near Major Attractions
Explore Cuenca with ease as Hotel Azul de la Plaza is close to Tomebamba River, Modern Art Museum, and Cuenca New Cathedral. Don't miss out on the convenience of being just 3 km from Mariscal Lamar International Airport.

Book your stay at Hotel Azul de la Plaza for a memorable experience in Cuenca!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 106 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
V
Van Den Berg • solo_traveller • us
10
Pros:

Very nice room in a great location with amazing staff. Amazing

Cons:

Nothing to dislike here

2026-04-30 • via Nuitee
A
Anastasia • solo_traveller • gb
10
Pros:

The hotel was really pretty and well decorated. Breakfast was delicious and we could see the church opposite the breakfast room. Complimentary tea and coffee all day was a treat and the staff were so kind and lovely. We really felt welcomed and happy here.

2026-04-23 • via Nuitee
G
Gabriel • solo_traveller • es
9
Pros:

Ubicación excelente; empleados muy amables; habitación formidable, con una vistas espectaculares desde el jacuzzi, sobre todo por la noche.

Cons:

El desayuno es tan limitado que causa hasta asombro: es mejor tomarse un café en el hotel y desayunar en alguna de las abundantes panaderías/cafeterías que hay en la ciudad.

2026-04-22 • via Nuitee
D
Denisse • couple • ec
8
El hotel es muy lindo limpio y acogedor
Pros:

El hotel estaba muy limpio y acogedor con personal atento a las consultas y predisposición de atención al cliente.

Cons:

El estado de la cama podría estar mejor ya que se sentía un poco incómodo el colchón

2026-04-21 • via Nuitee
R
Ricardo • solo_traveller • ar
8
2026-04-13 • via Nuitee
M
Manuel Valarezo • couple • ec
10
2026-04-08 • via Nuitee
S
solis • couple • pe
10
Pros:

Me gusto la cercania a las vias del tranvia muy buena ubicacion , puedes visitar el centro historico desde el hotel camimando

Cons:

El trato de la administradora o encargada hacia el.personal no respetamdo al empleado ni a los huespededes

2026-04-07 • via Nuitee
G
Gisela • family_with_children • ec
9
2026-04-04 • via Nuitee
P
Paul • couple • fi
10
Ihana pieni hotelli puiston laidalla.
Pros:

Kodikas hotelli rauhallisella paikalla. Henkilökunta on todella auttavaista ja ystävällistä.

2026-04-02 • via Nuitee
M
maurizio • couple • it
10
Pros:

Molto carino, letto comodo, personale accogliente

Cons:

Mancava la luce dello specchio del bagno

2026-03-30 • via Nuitee
J
Javier • solo_traveller • hk
9
Amazing
Pros:

La atención del personal

Cons:

Poder quedarme más tiempo....

2026-03-27 • via Nuitee
M
Miguel C. • couple • es
4
Desagradable situacion
Cons:

A la llegada, para poder pagar mediante VISA habia q añadir un 10% al precio de la reserva. La recepcionista muy buena cara pero a su aire, con poco interes en que nos halojasemos en el hotel. La habitacion asignada por booking era la UNICA de todo el hotel sin ventilacion, es decir, abierta por ventana a la escalera interior, y justita la cama. El baño tenia 1.68 m cuadrados. El desayuno, justito (en comparacion con otros hoteles de la zona...). La

2026-03-27 • via Nuitee
Y
Yvette Isabel • extended_group • ec
9
Buena realcion precio calidad
Pros:

El lugar es bonito, está frente a una Plaza donde hay lugares para comer

Cons:

Que no hay ascensor y que tenía dañado el interruptor de la luz

2026-03-27 • via Nuitee
P
Patricio • couple • es
10
Un lugar muy bonito
Pros:

Una habitación muy tranquila y bonita, con unas estupendas vistas hacia parte de Cuenca y su catedral. El personal muy amable en todo momento con nosotros y nos ayudaron en todo lo posible con todo lo que surgió. Esperamos volver pronto.

2026-03-16 • via Nuitee
C
Carlos • couple • ec
10
2026-03-11 • via Nuitee
Z
Zhunio • couple • ec
8
Pros:

Cama

Cons:

Nada

2026-03-11 • via Nuitee
M
Maya • couple • de
10
Wir sind sehr froh unsere Zeit in Cuenca hier verbracht zu haben und konnten uns nur schwer von dem schönen Zimmer trenn
Pros:

Das Hotel hat einen total schönen Charme, alles ist geschmackvoll eingerichtet und sauber. Es wird sogar regelmäßig gereinigt. Der Blick gen Stadt auf die neue Kathedrale ist fantastisch und in die andere Richtung ist ein ruhiger, grüner Platz. Die Lage am Rande des historischen Zentrums ist auch toll, alles fußläufig erreichbar, aber auch die Tram nur eine Straße weiter. Das Personal ist total freundlich und hilfsbereit, kostenloser Tee und Kaffee den ganzen Tag.

Cons:

Nichts alles super.

2026-03-08 • via Nuitee
M
Moose • solo_traveller • us
9
Great Location in Cuenca
Pros:

The location on the plaza was great. The view of the cathedral from Room 109 was outstanding, especially at night when it was lit up. The breakfast was good but not a lot of variety. The bed was large and comfortable. The walk in shower had plenty of hot water and good water pressure. Shampoo and soap were provided. There was a water dispenser next to reception to fill up your water bottle. I didn't mind the stairs or the need to buzz in and out at times. The staff were great. Laundry was very convenient and done the same day for $5. Reception was great at calling for taxis.

Cons:

The shower floor could get quite slippery when wet.

2026-02-28 • via Nuitee
E
EDISON LEONARDO • solo_traveller • ec
9
2026-02-25 • via Nuitee
A
anonimo • solo_traveller • mx
10
Aceptable
Pros:

Paisaje muebles

Cons:

Esta enpinanado para regreso subidita

2026-02-23 • via Nuitee