Sen Luxury Hotel - Managed by Sen Hotel Group

Hotels
8.6 (17 reviews)
26/118 Nguyen Khanh Toan , Hanoi , VN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Expectation of better massage experience
Breakfast variety could improve

Categories

Cleanliness
8.15
The hotel is clean and well-maintained, but the standards could be improved based on some guest experiences.
Service
9.15
The staff was super nice, supportive and created a warm atmosphere during the entire stay.
Location
9.15
Located in a great part of town, close to restaurants and attractions, making it very convenient.
Room Quality
8.65
Rooms are tidy, well-decorated, and comfortable, contributing to a pleasant stay.
Amenities
8.65
Access to the pool and gym at the neighboring hotel in addition to the basic amenities offered.
Value for Money
8.15
Offering reasonable prices for the service and quality provided, but could be considered slightly high for some.
Food and Beverage
8.15
Breakfast was good but did not meet the expectations for a 4-star hotel in terms of variety.
Overall Experience
8.75
A generally positive experience with key highlights, although there were minor areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:10

Property Description

Convenient Location
Located near popular attractions like the Museum of Ethnology and West Lake, Hanoi Sen 2 Hotel offers easy access to key landmarks in Hanoi.

Comfortable Accommodation
The air-conditioned rooms with wooden flooring, cable TV, and minibar provide a cozy retreat. The en suite bathrooms are equipped with modern amenities for a relaxing stay.

Excellent Services
From travel arrangements to laundry services, the hotel's 24-hour front desk and tour desk are dedicated to ensuring a seamless experience for guests.

Ready to experience the perfect blend of comfort and convenience at Hanoi Sen 2 Hotel? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 17 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.75
M
Masayoshi • solo_traveller • jp
6
2026-09-19 • via Nuitee
L
Lộc • solo_traveller • vn
10
2026-01-16 • via Nuitee
H
hoang • solo_traveller • vn
9
2025-12-06 • via Nuitee
J
Janus • extended_group • dk
10
A nice hotel in a nice part of town
Pros:

A very nice hotel in a great part of town.
The staff was super nice, and I enjoyed having access to the pool and the gym, in the other hotel with the same owners, just next door.
The breakfast was good and a good way to start the day.

2025-10-30 • via Nuitee
L
Louis • solo_traveller • au
8
Pros:

Nice room, good facilities, cool district.

Cons:

Spa staff giving poor massage experience

2025-10-17 • via Nuitee
T
Truc • solo_traveller • vn
5
2025-09-17 • via Nuitee
Q
QUOC NAM • couple • jp
7
Pros:

Vị trí tốt
Đồ ăn sáng đầy đủ
Tôi sẽ quay lại

2025-09-02 • via Nuitee
H
Hoang • solo_traveller • vn
10
Pros:

Mình vừa có dịp nghỉ tại Sen Luxury Hotel và cảm thấy khá ưng ý. Phòng gọn gàng, sạch sẽ, thiết kế đơn giản nhưng tinh tế, đúng kiểu mình thích. Nhân viên siêu dễ thương, hỗ trợ nhanh và luôn niềm nở — tạo cảm giác rất thoải mái từ lúc check-in đến lúc trả phòng.

Vị trí khách sạn cũng tiện lợi, gần nhiều quán ăn ngon và dễ gọi xe di chuyển. Bữa sáng không quá đa dạng nhưng đủ dùng và chất lượng ổn.

Tổng thể là một trải nghiệm dễ chịu, đáng để quay lại nếu có dịp. Một lựa chọn hợp lý cho ai đang tìm chỗ ở vừa phải nhưng vẫn chỉn chu.

2025-08-04 • via Nuitee
M
Maria • solo_traveller • za
7
Pros:

The hotel is clean and in a relatively quite part of town. So you can actually get a good night's rest. Close to some good places to eat and a very short walk to the museum of ethnology, where you can also see a water puppet show.

Cons:

Breakfasts were OK, but was expecting better for a 4 star hotel.

2025-07-28 • via Nuitee
R
Rachel • review category business travellers • ke
10
Exceptional
2024-10-14 • via Nuitee
P
Patricia • with friends • be
9
Superb
2023-11-29 • via Nuitee
J
Jolie • young couple • vn
6
Pleasant
2023-05-16 • via Nuitee
A
Alicia • solo traveller • au
9
Superb
Pros:

clean and friendly staff

Cons:

it was a nice stay but far from the old quarter

2023-03-28 • via Nuitee
G
Guo • review category business travellers • id
10
Great Stay at Hanoi. Recommended to anyone visiting the city.
Pros:

Great stay at the hotel. It was a comfortable and enjoyable visit. Breakfast was good and room was clean.

Cons:

Bathroom's garbage bin needs to be replaced. Someone may have thrown food there and it smelled.

2023-02-09 • via Nuitee
P
Phung • young couple • us
10
Exceptional
2022-12-31 • via Nuitee
S
S • young couple • in
9
Superb
2022-12-23 • via Nuitee
M
Mahaarum • review category business travellers • id
10
Exceptional
2022-12-12 • via Nuitee
G
Gregory • family with young children • sg
10
Exceptional
Pros:

Super helpful staff. Nothing a bother. Always friendly. greetings on entering or leaving the building. Such good service organizing onward travel.

Cons:

Room needs a little attention - stiff bathroom door. Noisy exhaust in bathroom

2022-11-30 • via Nuitee